La Quinta by Wyndham El Paso West Bartlett

Hotels
La Quinta by Wyndham
6.8 (768 reviews)
7620 North Mesa , El Paso , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Reception staff
Cons:
Cleanliness
Room Quality
Service quality issues

Categories

Cleanliness
5.13
Numerous complaints about dirtiness and lack of proper cleaning.
Service
8.6
Mixed reviews; some appreciate the front desk staff.
Location
9.14
Often mentioned positively, close to amenities.
Room Quality
5.09
Described as dirty, with poor maintenance.
Amenities
6.62
Some negative mentions; basic facilities not well maintained.
Value for Money
7.58
Some value noted, but overall experience is poor.
Food and Beverage
6.13
Complaints about breakfast offerings and cleanliness.
Overall Experience
6.1
General discontent expressed; many would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:06

Property Description

Flat-Screen TVs and Continental Breakfast Buffet
Experience comfort and convenience at La Quinta Inn and Suites El Paso West Bartlett with rooms featuring flat-screen TVs and a delicious continental breakfast buffet to start your day off right.

Outdoor Swimming Pool and Pet-Friendly Rooms
Relax and unwind by taking a refreshing swim in the outdoor swimming pool or bring along your furry friends to enjoy the stay with pet-friendly rooms at our hotel.

Convenient Location and Free Wireless Internet
Located just 6 miles from the University of Texas at El Paso and offering free wireless internet in all guest rooms, La Quinta Inn and Suites El Paso West Bartlett is the perfect choice for both leisure and business travelers.

Book your stay now at La Quinta Inn and Suites El Paso West Bartlett for a memorable and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 768 reviews
Cleanliness: 5.13
Service: 8.6
Location: 9.14
Room Quality: 5.09
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 6.13
Overall Experience: 6.1
A
Andres family_with_children mx
3
Estadía en la Quinta Inn
Pros:

Solo la ubicación

Cons:

En general, nada

2026-02-14 via Nuitee
E
Estrada couple us
10
2026-02-13 via Nuitee
H
Hernandez nuñez family_with_children mx
10
2026-02-13 via Nuitee
A
Alcides family_with_children us
10
2026-02-12 via Nuitee
Z
Zubia solo_traveller us
7
2026-01-31 via Nuitee
M
Miranda family_with_children us
7
Pros:

It was peaceful

Cons:

The fact that I didn't get reimbursed the last 2 nights that I had canceled

2026-01-31 via Nuitee
S
Sonia couple us
10
2026-01-29 via Nuitee
I
Ivy Lhyn couple us
1
2026-01-20 via Nuitee
V
Vargas couple mx
1
No vuelvo a alojarme ahi
Pros:

La realidad es que no me gusto nada

Cons:

Todo es de pésimo servicio hasta las instalaciones que son tan viejas no tienen mantenimiento y se estan derrumbando

2026-01-20 via Nuitee
L
Lizbeth family_with_children mx
1
Muy mal
Pros:

Nada

Cons:

Todoo super sucio todo y oliendo a cigarro

2026-01-20 via Nuitee
J
Jacqueline family_with_children us
1
hotel for drug users and homeless people
Pros:

nothing

Cons:

The room was not cleaned it had drugs needles weed crack and cocaine dirty and outside it had homeless people hanging around not a safe place for a single mother with 4 kids on a 12hr drive. I spoke to the front desk and manager and was advised to contact 3rd party booking website. All they could do was offer a different room.

2026-01-20 via Nuitee
B
BILLY solo_traveller us
2
not a good place to stay
Pros:

very dissaapointed with this facility- would not stay there again!

Cons:

everything

2026-01-20 via Nuitee
R
Rafael solo_traveller us
10
I would stay there again
Pros:

Good company! Clean respectful

Cons:

I would love a full breakfast

2026-01-19 via Nuitee
N
Naveed solo_traveller us
2
Pros:

The break fast very poor no coffee. Very dirty everything and it’s look like third world country. Like in Africa. Location was good.

Cons:

They clean the room but left the garbage behind the door and the garbage was all over the floor. AC was in a very bad condition and too much dust. And it wasn’t working. Very bad and very sad I won’t go there anymore.

2026-01-19 via Nuitee
S
Scott solo_traveller us
3
Pros:

Convenient

Cons:

Disrepair

2026-01-19 via Nuitee
K
Kabita family_with_children us
1
Cons:

Facility was smelly right from entrance to room. Sleeper sofa was old and had several holes. The bed sheet was ripped off. We hardly spent 5 minutes in room, we checked out immediately. Would not recommend ever. I feel sorry to leave this comment, but this may be helpful for future guests. Another sad part is I'm still fighting for my refund!

2026-01-19 via Nuitee
M
Melissa family_with_children us
1
Worst stay I’ve had at a la Quinta.
Pros:

The location wasn’t too bad. And the staff was very friendly and tried to help us.

Cons:

The room was nasty. There was a broken beer bottle in the fridge. It looked like no one even swept or vacuumed the room. The office chair had a burnt hole in it. There was a dried nicotine patch in the floor. It just was nasty. Stains all over the floor. The top latch on the door was also broken off.

2026-01-19 via Nuitee
C
CLAUDIA couple us
1
2026-01-19 via Nuitee
M
MICHAEL family_with_children us
1
Do not stay here. Choose the La Quinta across the street by the Comfort Inn
Pros:

Nothing, but a place to rest.

Cons:

The place is falling apart. Visable structural damage upon arrival. Some rooms were marked with paper written on them. Room had no remote for the TV. Sink faucet needs to be fixed. Carpet by sink held down by a screw. Ceiling above shower starting to sag. A man posing as staff knocked on my door saying, I dropped one of my key cards, key card did not work. Breakfast was stated to be from 6-9 am, yet there was no breakfast and had lights off upon arrival at 6:10. No reception staff to check out with.

2026-01-19 via Nuitee
V
Veronica family_with_children us
1
2026-01-19 via Nuitee