La Quinta by Wyndham Houston NW Brookhollow

Hotels
•
La Quinta by Wyndham
6.4 (1256 reviews)
11130 Northwest Freeway , Houston , US
+1 713-680-8282

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Good location (mentioned multiple times)
Moderate/attractive price for some guests
Some staff were friendly/helpful and assisted with rooms/luggage
Quiet nights reported
Comfortable mattress mentioned by one guest
Pool exists (though availability varied)
Cons:
Multiple cleanliness issues: stains, hair, wet floors and odors
Pest sighting (roach) reported
Breakfast frequently not served or described as horrible despite being advertised
Pool often closed or unavailable
Front desk/customer service inconsistencies; at least one rude/weird interaction and billing dispute
Lack of basic supplies (no soap) and AC not cooling sufficiently
Reports of homeless person/unsanitary incident in breakfast area
Smelly pillows and general room odor complaints

Categories

Cleanliness
3.8
Multiple reviews report stains on bedding and furniture, hair, visible dirt, a roach sighting, hallway and room smells (mold/odor) and wet floors — overall poor cleanliness throughout property.
Service
8.5
Mixed but often competent: several guests praised friendly/helpful staff and a desk agent who helped with a room and stored luggage; however some reports of unfriendly or strange front-desk interactions and slow resolution of issues.
Location
8.5
Multiple guests explicitly cited location as a positive; one review called the location good and another listed it as a pro — generally a strength for the property.
Room Quality
4.6
Rooms show problems: roach, stained bedding and furniture, smelly pillows, AC not cooling well for at least one guest, and occasional wet floors — inconsistent and below expectations.
Amenities
5
Amenities are inconsistent: pool exists but several reports of closed pool; advertised breakfast frequently unavailable; limited toiletries (no soap) reported — some amenities present but not reliably delivered.
Value for Money
8.5
Several guests noted the hotel is moderately priced or had a good price; one guest explicitly listed price as a pro. Despite service/amenity issues, price perception remains a relative positive.
Food and Beverage
4
Breakfast repeatedly described as horrible or not served despite being advertised; one review mentioned good food but overall F&B is a weak point due to missing/poor breakfast service.
Overall Experience
8.3
Mixed experiences: a number of positive individual interactions and decent location/price, but recurring cleanliness, amenity (breakfast/pool) and occasional safety/comfort incidents lowered the stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Welcome to La Quinta Inn Houston Northwest!

Convenient Amenities: Enjoy complimentary wireless internet, a continental breakfast buffet, and unwind with a flat-panel TV with premium cable channels in every room.

Relaxation and Convenience: Each room is equipped with a hairdryer, coffee machine, and ironing facilities for your comfort and convenience.

Leisure Facilities: Take a dip in the outdoor swimming pool, lounge by the poolside, or utilize the self-serve laundry facility during your stay.

Book now to experience comfort and convenience at La Quinta Inn & Suites Houston Northwest.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra nonrefundable charge of 25.00 USD per night for up to 2 pets applies with a maximum of 75.00 USD per stay. Please note that a maximum of 2 pets are allowed. Cats and dogs only. Please note that the property can only allow pets with a maximum weight of 75 pounds. ADA-defined service animals are welcome free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.4
Based on 1256 reviews
Cleanliness: 3.8
Service: 8.5
Location: 8.5
Room Quality: 4.6
Amenities: 5
Value for Money: 8.5
Food and Beverage: 4
Overall Experience: 8.3
T
Tyrome • couple • us
1
Didn't stay
Cons:

I didn't like shit front desk was a weirdo,.... I didn't even get my room

2026-10-27 • via Nuitee
M
Monica • couple • us
8
2026-10-26 • via Nuitee
U
Urribarri • extended_group • us
3
2026-10-25 • via Nuitee
T
Trent • family_with_children • us
7
2026-10-23 • via Nuitee
T
Trent • family_with_children • us
7
My stay has been two weeks. This hotel is good for three days or less. Very hard to get comfortable.
Pros:

Location

Cons:

Breakfast is horrible

2026-10-23 • via Nuitee
I
Isaiah • couple • us
9
2026-10-23 • via Nuitee
Y
yaqub • solo_traveller • us
1
2026-10-22 • via Nuitee
I
Isaiah • couple • us
9
2026-10-22 • via Nuitee
E
Ethan • couple • us
3
2026-10-19 • via Nuitee
A
Asif • family_with_children • us
4
2026-10-18 • via Nuitee
D
Diana • couple • us
5
2026-10-14 • via Nuitee
J
joon • solo_traveller • us
9
2026-10-14 • via Nuitee
S
Shanica • couple • us
8
2026-10-13 • via Nuitee
Y
Y.A • couple • us
1
2026-10-12 • via Nuitee
W
Whitney • family_with_children • us
4
Staff was nice, but the room was kind of nasty and the location was a little rough.
Pros:

Staff was nice

Cons:

They need to do a better job at cleaning. There were stains on the bedding, hair everywhere, the microwave didn't look the best, and stains on the furniture. Also there was a roach crawling on the tv stand by the refrigerator.

2026-10-10 • via Nuitee
O
Oralis • extended_group • us
4
Pros:

The pool

Cons:

It didn’t have breakfast and the hallway smelled a little bad

2026-10-07 • via Nuitee
S
Shea • couple • us
1
Roach party in the room and you cannot get in
Pros:

Nothing

Cons:

Roaches and customer service and hotel smells like there’s mold and I will be reporting to health department

2026-10-07 • via Nuitee
T
thompson • solo_traveller • us
2
Pros:

Price

Cons:

Smell, no breakfast after it was advertised. Staff weren't friendly. The staff never changed the guest's water.

2026-09-18 • via Nuitee
K
Kwon • solo_traveller • us
3
Pros:

none

Cons:

no breakfast served. If I knew it, i won't reserve there. No discount either. No sorry.

2026-09-17 • via Nuitee
K
Kitzia • solo_traveller • us
1
Very disappointed
Pros:

Location

Cons:

Pool was closed, breakfast was included in the rate butdkitchen was closed

2026-09-16 • via Nuitee