Quality Inn & Suites Port Arthur - Nederland

Hotels
•
Quality Inn
7.4 (158 reviews)
8040 Memorial Boulevard , Port Arthur , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful and friendly staff/front desk
Convenient location near eateries
Good value/price
Comfortable beds
Generally clean/tidy for some stays
Cons:
Serious cleanliness problems reported (roaches, stains, rust, mold-like discoloration)
Missing or inadequate amenities (no plates/utensils, missing grab bars)
Rooms can be run-down (peeling molding, noisy AC)
Housekeeping issues (early entry, missing towels in room)
Deposit charged on arrival despite prepayment
Inconsistent breakfast quality and early service hours

Categories

Cleanliness
4.8
Multiple guests reported serious cleanliness issues (roaches, stains, rust, hair in tub, suspected mold). Overall cleanliness is below expectation.
Service
9.5
Staff and front desk repeatedly praised for helpfulness; several guests highlighted good service despite some procedural issues (deposit, early housekeeping).
Location
9.2
Location repeatedly noted as convenient and near eateries; easy parking access and good proximity to local amenities.
Room Quality
6.8
Mixed room quality: comfortable beds reported, but rooms can be run-down (peeling molding, noisy AC, missing couch/grab bars in some suites).
Amenities
5.5
Amenities are inconsistent: missing grab bars, rusted fridge, lack of plates/utensils for some guests; basic amenities otherwise available.
Value for Money
9.5
Several guests called out a very good price and would book again; overall perceived as good value for the cost.
Food and Beverage
6.5
Breakfast experiences were mixed — some found it good, others described the breakfast as horrible or poorly stocked and early in hours.
Overall Experience
7.4
Overall mixed experience: strong service, location and value but notable cleanliness and room issues lead to an average overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Accommodations
Experience comfort and convenience at Quality Inn & Suites Port Arthur - Nederland. Some of our rooms feature spa baths and cozy seating areas, perfect for a relaxing stay. Enjoy the in-room amenities like a coffee machine, microwave, and refrigerator, ensuring a pleasant visit.

Outdoor Pool and Free WiFi
Take a dip in our refreshing outdoor pool or lounge by the poolside with free WiFi to stay connected. Whether you're traveling for business or leisure, our hotel provides the perfect blend of relaxation and productivity.

Convenient Location
Ideally situated in Port Arthur, Texas, with easy access to Beaumont and Orange, our hotel offers a prime location for exploring the area. With free private parking and a 24-hour front desk, your comfort and convenience are our top priorities.

Book your stay at Quality Inn & Suites Port Arthur - Nederland for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BPT

Location

Guest Reviews

7.4
Based on 158 reviews
Cleanliness: 4.8
Service: 9.5
Location: 9.2
Room Quality: 6.8
Amenities: 5.5
Value for Money: 9.5
Food and Beverage: 6.5
Overall Experience: 7.4
D
Danielle • solo_traveller • us
9
2026-10-14 • via Nuitee
M
Marvin • solo_traveller • us
10
2026-08-29 • via Nuitee
D
Denise • extended_group • us
9
Needs a better couch in the suite and grab bars in the shower and tub but otherwise a wonderful stay !!!
Pros:

Clean, great staff, wonderful bed-best sleep!!

Cons:

Showers and tubs need grab bars !!!!

2026-08-28 • via Nuitee
L
Luiz Eduardo • solo_traveller • nz
9
2026-08-28 • via Nuitee
J
Johnson • couple • us
7
2026-08-15 • via Nuitee
J
johnetta • couple • us
10
2026-08-03 • via Nuitee
C
Creon • solo_traveller • us
10
Pros:

For a hotel that opens to the parking lot was surprisingly great, very clean l, great price and near to many eateries..will book again

Cons:

Locations and price.value

2026-08-03 • via Nuitee
L
Lisa • couple • us
5
Don’t ever stay here!
Pros:

This was the dirtiest place I’ve ever stayed in. Rusted Fridge, bath faucet, roaches, stains, no plates at breakfast,

Cons:

Cockroach, mold, stains, rust. Nothing to cook with or plates, utensils or anything to eat on. Breakfast downstairs was horrible.

2026-07-25 • via Nuitee
M
Mhakeda • couple • us
2
Roaches, no housekeeping, maintenance working in room and changing doors while we we there
2026-07-23 • via Nuitee
J
Jada • couple • us
10
2026-07-20 • via Nuitee
D
Daly • family_with_children • us
5
2026-07-17 • via Nuitee
A
Adrain • solo_traveller • us
6
2026-07-06 • via Nuitee
M
Marvin • solo_traveller • us
10
2026-07-03 • via Nuitee
M
Marvin • solo_traveller • us
10
2026-07-03 • via Nuitee
M
Marlynda • solo_traveller • us
10
Convenient, clean; No issues.
Pros:

Didn’t eat breakfast

2026-06-28 • via Nuitee
D
David • couple • us
4
Never again
Pros:

The bed was comfortable. Location good.

Cons:

Very run down. Hair left in bath tub. Molding came off floor when suitcase was rolled over. Air conditioner cooled well but was noisy. They set breakfast time from 5 am to 8 am to accommodate refineries workers staying there. Way too early for a tired traveler. Also there was discoloring on the ceiling that resembled mold. I reported it to the front desk clerk when we checked out.

2026-06-28 • via Nuitee
T
Tania • couple • nz
9
Good stay
Pros:

Clean and tidy

2026-06-19 • via Nuitee
G
Gervasio • couple • us
7
2026-06-18 • via Nuitee
M
Marvin • solo_traveller • us
10
Pros:

The staff

2026-06-18 • via Nuitee
R
Rizzo • couple • us
8
It was nice
Pros:

Ot was nice clean breakfast was good.

Cons:

They came around early to do house keeping had to get towels at the front desk they did not put them in the room.

2026-06-18 • via Nuitee