Sleep Inn & Suites Grand Rapids Southeast - Kentwood

Hotels
Sleep Inn
7 (498 reviews)
4284 29th Street Southeast , Grand Rapids , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Dirty rooms
Noisy location

Categories

Cleanliness
5.71
Multiple reviews mentioned issues with dirtiness and poor housekeeping.
Service
8.68
The staff received positive remarks for being friendly and accommodating despite some confusion.
Location
6.72
Location received mixed reviews with concerns about noise and nearby disturbances.
Room Quality
5.17
Room conditions were frequently criticized, including cleanliness and general upkeep.
Amenities
7.7
Some amenities were acceptable, though issues with cleanliness detracted from the experience.
Value for Money
7.66
Pricing was deemed high relative to the quality experienced.
Food and Beverage
6.71
Breakfast options were limited and staff behavior was noted as an issue.
Overall Experience
7.68
Overall, a mixed experience with notable service positives but significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:25

Property Description

Convenient Location
Located just 2 miles from the Gerald R. Ford Airport, the Grand Rapids Sleep Inn offers easy access for travelers. Explore nearby attractions such as the Grand Rapids Art Museum and Van Andel Arena within a short drive. Calvin College and Woodland Mall are also just minutes away.

Comfortable Accommodations
Each guest room at the Sleep Inn features convenient amenities including a microwave, refrigerator, cable TV, and work desk. Whether you're here for business or leisure, our rooms provide a cozy retreat for your stay.

Exceptional Services
Start your day right with a deluxe hot breakfast and take advantage of our 24-hour gym, business center, and laundry facilities. Our goal is to make your stay at the Sleep Inn and Suites Grand Rapids as comfortable and convenient as possible.

Book your stay now and experience the perfect blend of comfort and convenience at the Grand Rapids Sleep Inn.

Important information:

The swimming pool and fitness center are open with restrictions.

Renovation work is taking place from May 7th through March 31st, 2026, daily. The hotel is under renovation. We’re committed to maintaining a comfortable and welcoming environment, and all updates will be carried out with minimal impact to your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 498 reviews
Cleanliness: 5.71
Service: 8.68
Location: 6.72
Room Quality: 5.17
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 7.68
A
Amari solo_traveller us
1
Booked it and left not even 30 minutes later it was bad
Pros:

Nothing

Cons:

It was under construction, room felt very unsafe, bathroom was nasty, elevator didn’t work,

2026-01-20 via Nuitee
S
Sam couple us
4
Pros:

Indoor pool

Cons:

No breakfast when breakfast was included

2026-01-19 via Nuitee
A
Audrey family_with_children us
4
The staff was great, downside was shabby rooms, and misleading pictures on the website.
Pros:

The staff are great. Very friendly. Due to an employee being a trainee, information was confusing and details missing, but the employee was very sweet, friendly and made great effort to be professional.
Details on the website were confusing, the manager was exceptionally kind to help with my misunderstanding, and assist in accommodating my situation in a friendly, professional manner.

Cons:

Website information and details were confusing or vague. Rules about pets were incomplete. Pictures are way outdated. The room was a severe disappointment. The confusion from the website led to misunderstanding about rules around pets in the room.
There wasn't info in the room about the tv, and the remote didn't work. There weren't reminders of where pets were allowed. I signed papers at the check in counter, but I didn't get a copy of the rules or what I signed. Leaving me to go off memory, or ask the staff repeatedly.
The hotel was in the middle of repairs, lots of workers, dust, noisy tools, a warning on the website would have been appreciated.

2026-01-19 via Nuitee
A
Allen family_with_children us
5
2025-12-31 via Nuitee
K
Kaitlyn extended_group us
5
2025-12-13 via Nuitee
J
Joni couple us
8
It was a great night
Pros:

Very nice

2025-11-09 via Nuitee
S
Steimel extended_group us
1
Terrifying
Cons:

Everything

2025-10-23 via Nuitee
J
Jasmine
2
Pros:

This hotel was not the best. But the staff was awesome. The breakfast was ok. But the building was not ok.

2025-10-10 via Nuitee
L
Lonnette
10
Pros:

Clean and quiet

2025-10-09 via Nuitee
D
Dawn solo_traveller us
7
Pros:

The room set up and the shower

Cons:

That the hotel seems to be where families live. That made me feel uncomfortable at times.
At breakfast, the lady that set it up sat there and stared me down while I tried to eat. I took my food back to my room. Creepy

2025-10-08 via Nuitee
A
Aubrie partner
8
Pros:

Hotel experience was really good (had noisy neighbors but to no fault of the staff)- clean & remodeling so took that into consideration. Decently close to downtown Grand Rapids with lots of food in decent radius

2025-10-02 via Nuitee
W
Whitford family_with_children us
3
Not a place to get a good night sleep
Pros:

Didn't have breakfast pet friendly but 26 dollars fee is too much

Cons:

Dirty sheets 1 curtain panel for black out light shower flooded the floor Dirty doors nasty furniture window was filthy with finger and hand prints and the mattresses were old and could feel the springs on our backs. The sheets also were piling felt like sleeping on sand.

2025-10-01 via Nuitee
M
Molinda family_with_children
4
Pros:

Our bedding and bathroom was clean enough, and the hostess was kind. Other than that i cannot recommend this property. The carpet was gross, our room smelled like wet dog (it is a pet friendly hotel but this was beyond what i would expect), and housekeeping came over an hour before checkout asking us if we were leaving soon so they could come in and clean.

2025-09-28 via Nuitee
D
Dasia
10
Pros:

Clean

2025-09-27 via Nuitee
L
LORI
2
Pros:

Truck noise starting at 4am. Across the street from some sort of distribution center so constantly starting at 4am EVERY DAY beep beep beep beep beep beep of trucks backing up. Locals living there. So, there are domestic disputes consistently.
Older lady at front desk lacks customer service skills..... That is when she's actually at the front desk and not outside smoking, which is most of the time.

2025-09-26 via Nuitee
J
Janel
2
Pros:

It was dirty! See pictures.
They were doing revocation so I give them that but never stay there again.

2025-09-14 via Nuitee
W
Wesley partner
4
Pros:

Love a hotel that don’t say on their website they are under construction so you get to hear noise all afternoon and early evening. The girl at the desk will not let you check in 20 minutes early even with a half empty hotel. Hallways smell like paint so bad your eyes will water. But the night desk manager was nice and helpful and the bed was comfortable.

2025-09-12 via Nuitee
S
Sherilynn solo_traveller us
1
it was an awful dissatisfying stay
Pros:

third shift employer he was nice

Cons:

i made online reservations not even 24 hours they refused to cancel my reservation as pool wasnt working no ice machine and others complained as well . they did not offer bereavement discount as i was heading back to massachusetts with my mom’s ashes and all i wanted to do was relax in a pool as i had my mom’s celebration of life that day . and the lady who was at the counter was rude . i will not be returning

2025-09-10 via Nuitee
A
Ashley
2
Pros:

Got in late for a funeral and had to book 2 nights so that I can still work around the service for my uncle. Receptionist acted bothered when I got in. And to my suprise, the hotel was filthy. Nothing like the pictures. Carpets in hallways haven't been vacuumed in years it looked like. The whole hotel and stairways smelled like cleaning chemicals to pretend it's cleaned but it was overwhelming. The only thing decent in my room was the bed and again, overwhelming cleaning supplies smell to cover up that it probably wasn't washed. Had a guy bang on my door multiple times something about his tv and was being told he was switching rooms with me? I was in the middle of working and talking on the phone and had to scream at him through the door to go away. I left shortly after this instead of staying the full night because it was so miserable in a already hard time. I will never stay here again!

2025-09-10 via Nuitee
D
David solo_traveller us
8
2025-09-08 via Nuitee