The Brown Hotel

Hotels
9 (1315 reviews)
335 West Broadway , Louisville , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Historic charm
Friendly staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.73
There are multiple mentions of cleanliness issues, particularly regarding dirty rooms and bathrooms.
Service
9.2
Mixed sentiments; some reviews praised staff friendliness, but others noted staff inattentiveness.
Location
10
Consistently praised for its great location close to venues and attractions.
Room Quality
8.74
Some guests found rooms comfortable, but issues with heating and hard beds were noted.
Amenities
9.19
The hotel features a nice fitness center and quality beverages at the bar.
Value for Money
8.72
Some guests felt the price did not match the quality experienced.
Food and Beverage
9.68
Positive mentions for food quality, especially the Hot Brown and delicious meals.
Overall Experience
8.73
Generally enjoyable stays, but some significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:44

Property Description

Historic Charm in Downtown Louisville
The Brown Hotel, established in 1923, is a historic gem nestled in downtown Louisville’s Theater District. With a dedicated concierge staff, two restaurants, and a complimentary airport shuttle, guests are treated to a seamless stay.

Unique Shopping and Dining Experiences
Explore the Brown Gift Shop and Gallery for local artwork and gifts, or dine at J. Graham’s Café for a delicious breakfast. Unwind at the Lobby Bar in the evenings, or enjoy 24-hour room service. Don't forget to experience the fine-dining at The English Grill when it reopens in FALL 2023.

Convenient Amenities and Nearby Attractions
Each room features a work desk, free WiFi, and a 32-inch TV. Just steps away from the Louisville Palace Theater and a short drive to Churchill Downs, the Brown Hotel is the perfect base to explore Louisville. Book now for an unforgettable stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1315 reviews
Cleanliness: 7.73
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 9.68
Overall Experience: 8.73
S
Susan • couple • us
10
2026-07-11 • via Nuitee
M
Marilyn • couple • us
9
2026-07-09 • via Nuitee
C
C6037KBtaylorb • Couples
10
Best hotel I’ve ever been to
Pros:

Anna really made our stay amazing. She owns the customer experience.

2026-07-07 • via Tripadvisor
S
Samantha • solo_traveller • us
10
2026-07-06 • via Nuitee
C
Crystal • solo_traveller • us
9
A fun old property.
Pros:

Loved the old hotel. Such a neat property. The staff was excellent from the shuttle driver to the desk staff.

Cons:

The carpet it our room could use a good shampooing. Some of the common areas could also use a cleaning and stretch.

2026-07-06 • via Nuitee
T
Tim • couple • us
8
Relaxing
Pros:

History

Cons:

Nothing

2026-07-06 • via Nuitee
R
Rasmussen • couple • us
10
The Brown Hotel was a wonderful place for my husband and me to stay on our vacation to Louisville. It is close to Whiske
Pros:

It is so beautiful and historic.

Cons:

Parking prices

2026-07-05 • via Nuitee
F
Frédéric • family_with_children • fr
10
2026-07-05 • via Nuitee
R
Roger • solo_traveller • us
9
2026-07-04 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

The connected garage... the staff.

Cons:

The room seemed to be i. A little disrepair... the chain lock was broken free from the wall, and the place could use a refresh. When I comes. To the TV and other amenities like no coffee pot etc.

2026-07-03 • via Nuitee
M
Miriam • couple • us
10
2026-07-03 • via Nuitee
R
Rhonda • couple • us
9
Overall very good. I would recommend the hotel as well as the restaurants.
Pros:

Friendly service. The valet parking is exceptional!

Cons:

The maid service was inconsistent. We didn’t have enough fresh bath linens on any given day.

2026-07-01 • via Nuitee
M
marsha • extended_group • us
10
Pros:

It is beautiful and I love the history

2026-06-30 • via Nuitee
J
Justin • solo_traveller • us
10
2026-06-30 • via Nuitee
J
James • couple • us
8
Classy, welcoming service but less than well maintained.
Pros:

Old style charm and service with a bit of old world class.

Cons:

Musty smell and a few items in disrepair. Beds were less than comfortable with heavy springs in the box springs.

2026-06-29 • via Nuitee
D
Dianne • couple • us
9
Fabulous experience inside the hotel!!
Pros:

This historic hotel is divine, with spacious, lovely rooms and a very nice lobby bar/restaurant. We loved our time in the hotel.

Cons:

The surrounding area of the hotel is pretty dodgy, which makes it uncomfortable to walk around. It’s a bit off the Main St so, if you are going to walk I’d keep it during daylight hours.

2026-06-28 • via Nuitee
D
Don • solo_traveller • us
10
2026-06-27 • via Nuitee
J
Jennie • couple • us
10
Our stay at The Brown exceeded our expectations. Will stay again next time we are in Loisville.
Pros:

Beautiful, historic hotel. Lovely furnishings, beautiful lobby/bar area. Room was enormous and very comfortable. Bathroom and shower well-sized. Everything was very clean. Service was great!

Cons:

Had to ask for extra towels. Two towels in never enough for a couple.

2026-06-26 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-06-26 • via Nuitee
M
Marek • couple • cz
9
Pros:

Lady checking me in was simply fantastic, very helpful, recognizing my HH status etc.

2026-06-24 • via Nuitee