The Brown Hotel

Hotels
9 (1277 reviews)
335 West Broadway , Louisville , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Historic charm
Friendly staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.73
There are multiple mentions of cleanliness issues, particularly regarding dirty rooms and bathrooms.
Service
9.2
Mixed sentiments; some reviews praised staff friendliness, but others noted staff inattentiveness.
Location
10
Consistently praised for its great location close to venues and attractions.
Room Quality
8.74
Some guests found rooms comfortable, but issues with heating and hard beds were noted.
Amenities
9.19
The hotel features a nice fitness center and quality beverages at the bar.
Value for Money
8.72
Some guests felt the price did not match the quality experienced.
Food and Beverage
9.68
Positive mentions for food quality, especially the Hot Brown and delicious meals.
Overall Experience
8.73
Generally enjoyable stays, but some significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:44

Property Description

Historic Charm in Downtown Louisville
The Brown Hotel, established in 1923, is a historic gem nestled in downtown Louisville’s Theater District. With a dedicated concierge staff, two restaurants, and a complimentary airport shuttle, guests are treated to a seamless stay.

Unique Shopping and Dining Experiences
Explore the Brown Gift Shop and Gallery for local artwork and gifts, or dine at J. Graham’s Café for a delicious breakfast. Unwind at the Lobby Bar in the evenings, or enjoy 24-hour room service. Don't forget to experience the fine-dining at The English Grill when it reopens in FALL 2023.

Convenient Amenities and Nearby Attractions
Each room features a work desk, free WiFi, and a 32-inch TV. Just steps away from the Louisville Palace Theater and a short drive to Churchill Downs, the Brown Hotel is the perfect base to explore Louisville. Book now for an unforgettable stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1277 reviews
Cleanliness: 7.73
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 9.68
Overall Experience: 8.73
J
Joel solo_traveller us
10
2026-05-29 via Nuitee
D
Dawn Polen solo_traveller us
10
Lovely Historic Hotel!
Pros:

Everything! (And the famous Hot Brown really is out of this world delicious!😋)

Cons:

A little pricey.

2026-05-28 via Nuitee
B
Barbara couple us
9
2026-05-28 via Nuitee
K
Kristen couple us
10
2026-05-28 via Nuitee
J
Josh couple us
8
Amazing location and staff (James and Simon at the bar were incredible!)
Pros:

Wife and I have visited Louiseville multiple times and have always enjoyed getting the hot brown and some derby pie, so for this recent trip we chose to just stay at the hotel! Super convenient location to what we wanted to do for the weekend.

Cons:

The only thing I can knock the hotel for was the old bed. It's 2026 so I was surprised to find our Deluxe King Room had an old spring mattress. I can overlook lots of things but I feel like the main sell of sleeping somewhere that isn't home is that it would be comfortable.

2026-05-27 via Nuitee
T
Todd solo_traveller us
10
2026-05-26 via Nuitee
F
Fair solo_traveller us
10
Pros:

the character of hotel and the people were all very pleasant!

2026-05-26 via Nuitee
P
patterson couple us
10
Perfection, comfortable, peaceful,
Pros:

I didnt eat at the hotel due to the hundreds of restaurants in the area once we checked in at the hotel we got ready and then walked around checking out the whole area before the concert there is plenty to due in the area from ferry tours to distilleries to sample from highly recommended you check out the brown hotel 10/10 professional service made me feel like family.
Check out Metztli Mexican restaurant to try the street tacos.
I asked for rose petals to be scattered for my wife as a surprise and they made it happen just look at a great accommodation

Cons:

That i didnt book a longer trip definitely will be back.

2026-05-26 via Nuitee
J
Jeanine couple us
10
Overall very nice stay.
Pros:

Location

Cons:

Very expensive bar and restaurant.

2026-05-26 via Nuitee
O
Octavio solo_traveller co
8
Sus días de esplendor ya pasaron
Pros:

Su ubicación y la esmerada atención de todo su personal.

Cons:

Sus días de esplendor ya pasaron. Es tiempo de una remodelación. Luce viejo y en algunas áreas un poco descuidado. Es muy costoso para lo que ofrece.

2026-05-25 via Nuitee
S
Sally couple au
9
Lovely stay in a historic hotel. Gotta try the Hot Brown after an evening of drinking!
Pros:

Lots of history and the old style of decoration. We had visited Louisville last year and visited the gallery downstairs. I really wanted to stay in an old nostalgic hotel. I had been advised not to stay as too outdated, but totally disagree and loved our stay. Rooms were spacious, bathroom too. Unfortunately we didn't know about the 11 th floor and Mr Brown until after we had left. We also had a 'hot brown' after going out and having a few drinks. It was the perfect snack for the state and mood we were in!

Cons:

When we checked in their were 2 reception staff. Luckily the one that served us was the friendly and very welcoming one. The other one, well, this review would not be so good if we have had her.

2026-05-24 via Nuitee
R
Ravi couple us
7
Good location in Louisville, historic hotel. Staff were not what one would expect for a hotel like this.
Pros:

Beautiful old hotel, good location.

Cons:

Could not adjust the room temperature. Hotel was a bit over priced. The wait staff in hotel restaurant were very mediocre.

2026-05-21 via Nuitee
L
Louis couple za
9
2026-05-21 via Nuitee
K
kelly couple us
5
Pleasant
Pros:

The hotel is beautiful. The beds very comfortable and the shower was great!!

Cons:

The check-in was just bad. No one at front desk to greet us. Girl came out of back still chewing, seems we interrupted her meal and she let us know she was annoyed. Never said hello welcome to the brown, how was your trip in, etc… not welcoming at all. When we had questions she just kept telling us to take it up with the booking site we used Booking.com. Told us hotel was sold out when we wanted to change rooms, later found out that was not true. Just left a bad feeling to start our stay with the Brown, such an iconic hotel should not have the first person that greets you behave in such a manner. We over looked the spoils of one bad employee and moved on. Only mentioning this so perhaps hotel management can give her some more training. They are the face of your brand!!

2026-05-21 via Nuitee
L
Laurie couple us
10
Excellent all around, we'll stay here again!
2026-05-19 via Nuitee
T
Tara couple us
9
2026-05-17 via Nuitee
T
TIRRIE couple us
7
2026-05-17 via Nuitee
E
Excursion438885 Couples
10
The Brown - a must for lunch!
Pros:

While we did not stay at The Brown, we had The Brown in the restaurant, it is worth the hype! The lobby areas of the hotel are just amazing!

2026-05-16 via Tripadvisor
C
Carol couple us
7
A comfy historic hotel near downtown.
Pros:

Food was great. The water pressure was awesome. The elevator sleep was rocket-like .

Cons:

More than 1/2 dining tables empty and unable to get a table for dinner.

2026-05-16 via Nuitee
T
Teresa couple us
8
Was looking forward to staying at the historic hotel. Would not return or recommend to others due to above
Pros:

Its history.

Cons:

Location - lots of homeless in the area. Having armed security was reassuring but concerning. Felt uncomfortable walking around the neighborhood.
The furnishings are tired. A refresh is indicated.
The restaurant was out of roasted chicken on Sunday. On Tuesday the restaurant was still out of chicken but also two additional entrees on the menu. Was told the menu was changing the next day for derby. Breakfast on Wednesday morning cost $60 for two - dynamic pricing?

2026-05-15 via Nuitee