Holiday Inn Express Vernon-Manchester by IHG

Hotels
•
Holiday Inn Express
8.3 (563 reviews)
346 Kelly Road , Vernon , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and professional staff
Cons:
Inconsistencies in room cleanliness
Elevator maintenance issues

Categories

Cleanliness
8.13
Several reviews mentioned cleanliness positively, but also noted inconsistencies in room conditions.
Service
8.6
The staff were described as friendly and professional, providing good service throughout the stay.
Location
8.64
Multiple reviewers highlighted the convenience of the hotel's location, close to shops and amenities.
Room Quality
8.09
Rooms were generally clean and well-furnished, but some guests expressed disappointment in specific rooms.
Amenities
8.12
Basic amenities were praised, but some guests felt there could be more variety.
Value for Money
8.08
While some guests found the price reasonable, others felt it was a bit high for the quality offered.
Food and Beverage
8.13
A few comments highlighted good breakfast options, but there were no mentions of other dining facilities.
Overall Experience
8.6
The experience was generally positive, with many repeating their choice to stay again, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-04 21:51

Property Description

Convenient Location
Situated just off Interstate 84 and a short distance from downtown Hartford, Connecticut, the Vernon Manchester Holiday Inn Express offers easy access to both the city and nearby attractions.

Comfortable Accommodations
Each room at our hotel is equipped with a refrigerator, microwave, cable TV, pay-per-view channels, and free WiFi, ensuring a cozy and entertaining stay for all guests.

Amenities for Every Need
With a buffet breakfast, on-site fitness center, business center, and 24-hour front desk, we cater to all your needs during your stay at Holiday Inn Express Vernon Manchester.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 563 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
J
Judi • extended_group • us
9
Pros:

Breakfast and coffee maker

Cons:

Breakfast over at 930

2026-03-23 • via Nuitee
E
Erick Jhansen • family_with_children • us
10
2026-03-20 • via Nuitee
D
David • couple • us
10
2026-03-09 • via Nuitee
J
Jennifer • family_with_children • us
4
Pros:

The staff was very friendly.

Cons:

Very outdated

2026-03-09 • via Nuitee
D
David • family_with_children • us
10
2026-03-08 • via Nuitee
M
Margarita • couple • us
8
Pros:

The staff

Cons:

I found a bug on my bed

2026-03-05 • via Nuitee
P
Parisi • family_with_children • us
10
2026-02-23 • via Nuitee
J
Jamilah • couple • us
10
2026-01-20 • via Nuitee
S
Shawn • couple • us
10
2026-01-20 • via Nuitee
E
Elsie • couple • us
9
Pros:

Very clean. Comfortable beds. Nice bathroom with a great shower. Excellent breakfast.

2026-01-19 • via Nuitee
M
Maya • couple • us
8
2026-01-19 • via Nuitee
J
John • family_with_children • us
1
Never again
Pros:

Rooms had dirty carpets, not clean. Breakfast choices disappointing. Staff not friendly or helpful at all.

2026-01-19 • via Nuitee
O
oscar • family_with_children • us
8
2026-01-19 • via Nuitee
T
Tami • couple • us
5
It was okay.
Pros:

Bed was comfy

Cons:

Toilet would make a loud noise when flushed, loud humming noise coming from the small fridge in room and you can hear everything someone in the hall or the other rooms near were saying.

2026-01-19 • via Nuitee
K
KI WOONG • family_with_children • kr
10
2026-01-19 • via Nuitee
R
Rebecca • couple • us
8
2026-01-19 • via Nuitee
M
Michelle • family_with_children • us
9
Pros:

Front desk was extremely friendly and helpful

2026-01-19 • via Nuitee
S
Susan A. • couple • us
9
We will definitely come back.
Pros:

The location was great. The room was nice. Breakfast was good.

Cons:

I would have liked gluten free bread or bagels available. Frozen is fine.

2026-01-19 • via Nuitee
J
Jose • couple • us
3
We slept there because we are club members and we're under the impression we will get points for our
Pros:

Dining area was cramped

Cons:

The welcoming front deskstaff was not welcoming, no smiles, no friendly open atmosphere. Replies were very short. Not polite and acted like they were doing us s favor coming there. We are IHG Club members and we were told. We would not get any points as reservations were rerouted when we went to the website.

2026-01-19 • via Nuitee
K
KI WOONG • family_with_children • kr
8
2026-01-19 • via Nuitee