Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful historic luxury property
Standard quality for this hotel tier
Cons:
Food offering across the hotel was uninspiring
A real disappointment

Categories

Cleanliness
9.29
Food offering across the hotel was uninspiring and low quality.
Service
9.99
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
9.98
Beautiful historic luxury property.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.97
Standard quality for this hotel tier.
Food and Beverage
8.29
Breakfast offering was nothing short of appalling.
Overall Experience
9.29
A real disappointment and a complete waste of what should have been a special stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Heritage in the Heart of Hanoi

Historic Charm: Sofitel Legend Metropole, a luxury landmark since 1901, offers elegant rooms with a neo-classical or French decor, retaining the hotel's original grandeur.

Pampering Amenities: Guests can enjoy pampering spa services at Le Spa du Metropole, stay active at So Fit Fitness Centre, and savor Asian and Vietnamese delicacies at Spices Garden.

Central Location: Located in central Hanoi near the Old Quarter, the hotel is just steps away from the famous Hanoi Opera House and the scenic Hoan Kiem Lake.

Experience timeless elegance and exceptional service at Sofitel Legend Metropole.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 2,400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1056 reviews
Cleanliness: 9.29
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.29
Overall Experience: 9.29
L
LAURENT • couple • fr
9
2026-03-25 • via Nuitee
K
Karen Dawn • solo_traveller • ca
10
Wonderful experience
Pros:

Amenities and restaurants were wonderful

Cons:

Nothing

2026-03-23 • via Nuitee
R
Randall • extended_group • ca
10
Wonderful place to stay. Very accommodating and friendly staff. Rooms and facilities were top notch.
2026-03-23 • via Nuitee
J
Junko • couple • jp
10
2026-03-23 • via Nuitee
B
BEATRICE • family_with_children • fr
9
Cons:

Chambre tres sombre

2026-03-23 • via Nuitee
A
Aran • couple • se
10
Pros:

Room, Service, Breakfast, Location, Price

2026-03-22 • via Nuitee
M
misuzu • family_with_children • jp
9
Pros:

スタッフの方の対応がとても良かったです。
施設もずばらしかった。

Cons:

特にありません。

2026-03-22 • via Nuitee
H
haakon • solo_traveller • se
10
2026-03-21 • via Nuitee
L
Lawrance • couple • tw
10
This was my third time staying at Sofitel Legend Metropole Hanoi. Will be back in future.
Pros:

Great hotel with beautiful scenes, wonderful French food and delicious noodle soup. Always remember Bamboo Bar and Le Spa. Hotel employees are highly professional and friendly. Will definitely come back in future.

Cons:

No complaints.

2026-03-21 • via Nuitee
H
heathers141 • Couples • Denver, Colorado
10
Great Stay in Hanoi
Pros:

We stayed at the Sofitel Legend metropole for 3 nights as part of a pre-cruise land package with Amawaterways. The hotel is fantastic with large comfortable rooms and is within walking distance to Old Town Hanoi. We loved the history of the hotel (our room was at one point the Finnish Embassy during the Vietnam War ) and you can tour an underground bunker. The bathrooms are spacious and we had a large walk-in shower. The staff is wonderful taking time to answer numerous questions and making recommendations for local restaurants within walking distance. The breakfast buffet was a great combination of Vietnamese and western options. We also greatly enjoyed the outdoor bar, enjoying a cocktail by the pool. The fitness center is well equipped. I would highly recommend this hotel.

2026-03-20 • via Tripadvisor
L
li-mei • extended_group • tw
9
2026-03-20 • via Nuitee
M
Marcus • couple • de
10
Perfekt!
Pros:

Ein außergewöhnliches Hotel mit exzellentem Service! Sehr schönes Zimmer auf der 7. Etage mit Lounge-Zugang. Sehr aufmerksame Butlerin „Stella“. Sie konnte alle unsere Wünsche unmittelbar umsetzen und war stets zuvorkommend.

Cons:

Nix!

2026-03-19 • via Nuitee
C
carolus • couple • fr
10
The best!!!
Pros:

Beautiful hotel. You feel the colonial charm. The decoration and flower arrangements are stunning. Very comfortable room in the heritage wing. Food is excellent in all restaurants with perfect service. The Sunday brunch is amazing!! Without a doubt the best hotel of Hanoi!

Cons:

Nothing. All was perfect.

2026-03-17 • via Nuitee
E
Elizabeth • extended_group • us
10
Pros:

the best staff and service we’ve ever experienced anywhere

2026-03-17 • via Nuitee
B
Bernardino • couple • es
8
Es caro pero es el mejor con diferencia
Pros:

Excelente ubicacion , instalaciones, decoración, diseño, servicio y restaurantes

Cons:

Alto precio y Habitacion standard pequeña

2026-03-15 • via Nuitee
S
Sophie • couple • fr
10
2026-03-15 • via Nuitee
O
OWHKG2016 • Couples
10
simply lovely
Pros:

We stayed a night here during Tet in the Grand premium room in the opera wing. Having stayed at the heritage wing and capella across the suite before, I was a bit worried about the new wing would feel less special wing somehow, but I was glad to be proven totally wrong. From the moment we stepped out of the airport, we were whisked to the new hotel limousine and everything was perfect. We loved the cookies provided in the car. The team was there to welcome us when we got to the hotel, and check in was done in room efficiently. We loved the attention to details in the room and all the small touches, including snacks, drinks and a gift which you can choose from the boutique. F&B and service was fantastic. Next time when we come back to Hanoi, despite Capella being a near perfect hotel, I will probably pick Sofitel given the better sleep quality in the quietness of the courtyard facing rooms.

2026-03-14 • via Tripadvisor
U
U3608UDandyc • Family • Greenwood Village, Colorado
10
Great hotel, outstanding Club Level
Pros:

Zan on the Club Level was outstanding. The epitome of service with a smile!

2026-03-14 • via Tripadvisor
8
82floriann • Friends getaway • Sydney, New South Wales
10
Excellent stay at the Metropole!
Pros:

Stayed at the Metropole for three nights with a friend and it was honestly one of the best hotel experiences I’ve had. Huge thanks to Bách and Lily for the warm welcome—they made us feel at home the second we walked in.
We had the Club benefits and they were totally worth it. The personalized attention from Giang, Tommi, and Ann really made the stay feel special. The rooms were great and super clean, but what I appreciated most was how fast they handled any issues or discrepancies that came up.
I managed to squeeze in some time at the gym (modern gear, very clean) and the heated pool, which was the perfect way to wind down after being out in the city all day. We also spent a few evenings at Angelina (bar); Oanh, Ginny, and Nhàn took such good care of us there.
I actually came down with a pretty bad cough during the trip, and they went totally above and beyond to make sure I was okay. Stella from the butler team was incredible—she basically anticipated everything we needed before we even asked. Also, Van Anh and Nhung at the restaurant provided some of the best service I’ve seen (definitely hitting those Forbes standards).
It’s rare to find a place where the staff genuinely seems to care this much. If you're visiting the city, stay here. I’m definitely coming back.

2026-03-13 • via Tripadvisor
I
Isabelle • couple • gb
10
2026-03-11 • via Nuitee