Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful historic luxury property
Standard quality for this hotel tier
Cons:
Food offering across the hotel was uninspiring
A real disappointment

Categories

Cleanliness
9.29
Food offering across the hotel was uninspiring and low quality.
Service
9.99
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
9.98
Beautiful historic luxury property.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.97
Standard quality for this hotel tier.
Food and Beverage
8.29
Breakfast offering was nothing short of appalling.
Overall Experience
9.29
A real disappointment and a complete waste of what should have been a special stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Heritage in the Heart of Hanoi

Historic Charm: Sofitel Legend Metropole, a luxury landmark since 1901, offers elegant rooms with a neo-classical or French decor, retaining the hotel's original grandeur.

Pampering Amenities: Guests can enjoy pampering spa services at Le Spa du Metropole, stay active at So Fit Fitness Centre, and savor Asian and Vietnamese delicacies at Spices Garden.

Central Location: Located in central Hanoi near the Old Quarter, the hotel is just steps away from the famous Hanoi Opera House and the scenic Hoan Kiem Lake.

Experience timeless elegance and exceptional service at Sofitel Legend Metropole.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 2,400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1056 reviews
Cleanliness: 9.29
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.29
Overall Experience: 9.29
K
Khushboo • extended_group • au
10
Good city center location
Pros:

Nice french style hotel

Cons:

It was perfect

2026-04-11 • via Nuitee
O
OURANIA • couple • gr
10
Pros:

Formidable!!!!

2026-04-11 • via Nuitee
C
Catherine • couple • fr
10
Pros:

Tout simplement parfait

2026-04-10 • via Nuitee
B
BTBELP • Couples • El Paso, Texas
10
Hanoi Heaven
Pros:

The hotel is absolutely stunning and the staff extremely helpful. Location is good although walking is a bit of an adventure. Food was excellent and we would highly recommend.

2026-04-09 • via Tripadvisor
S
swisscouple2008 • Couples • Canton of Zurich
10
One of the best city hotels
Pros:

We spent three nights at Sofitel Legend Metropole Hanoi and consider it one of the best city hotels we have experienced worldwide.

This historic property is a true institution, maintained in impeccable condition and presented with great attention to detail. The entire hotel is spotless and carefully preserved, reflecting both its heritage and its high standards.

Amid the energy and constant movement of Hanoi, the hotel feels like a calm oasis in the middle of the bustle of the city. The atmosphere is elegant and quietly unique.

The airport pickup and limousine transfer were very well organized and seamless. The staff operate with a very high level of professionalism and are consistently helpful.

Sofitel Legend Metropole Hanoi stands for us among the top hotels worldwide. Thank you to the entire team for the wonderful stay.

2026-04-09 • via Tripadvisor
P
Panagiotis • couple • gr
10
2026-04-09 • via Nuitee
S
Sheryl • couple • au
10
2026-04-09 • via Nuitee
• couple • gb
9
2026-04-07 • via Nuitee
L
luca • couple • it
10
2026-04-07 • via Nuitee
W
Wolfgang • solo_traveller • ch
10
Pros:

Es war ein sehr angenehmer Aufenthalt im Hotel Metropole und ich freue mich bereits jetzt auf den nächsten Besuch.
Das gesamte Personal war durchgehend freundlich und zuvorkommend. Besonders Claire hat mit ihrer natürlichen Herzlichkeit und ihrem außergewöhnlichen Engagement einen bleibenden Eindruck hinterlassen.

Cons:

Nicht relevant.

2026-04-07 • via Nuitee
A
Antoine • couple • re
9
Superbe
Pros:

L’authenticité et le charme de la décoration. Le service et les prestations attendues étaient au rendez-vous

Cons:

Un peu plus d’explications à l’arrivée sur le fonctionnement et les prestations proposées

2026-04-06 • via Nuitee
M
MARIE ANNE • couple • fr
10
Excellent séjour Si nous revenons à Hanoï nous n'hésiterons pas à revenir
Pros:

Excellent petit déjeuner très varié
Personnel toujours à l'écoute et très professionnel

Cons:

La piscine est très petite pour un si grand hotel

2026-04-06 • via Nuitee
L
Lars-Christoph • family_with_children • de
10
Besonderes Hotel mit excellentem Service
Pros:

Exzellenter service, sehr gute Lage,
schöner, gepflegter Pool.
Hervorragendes Frühstücksbuffet.
Tolles Lounge Angebot.

2026-04-06 • via Nuitee
R
romanb688 • Couples • Chicago, Illinois
10
The Metropole-There Is No Alternative
Pros:

Our three night stay at The Metropole was excellent in every respect. We had stayed at another Sofitel Legend hotel (in Panama City) and had very high expectations for our stay. The Metropole in Hanoi met our expectations in every respect and made for a beautiful introduction to Vietnam. Our welcome started with the optional airport transfer in a very comfortable Mercedes S Class sedan. In advance of our travel, the hotel provided us with precise instructions on where to meet our driver. A hotel representative was waiting for us at the given location just outside the arrivals terminal and introduced us to our driver who then took us to the hotel. While this was the most expensive hotel transfer we had in Vietnam, it was well worth it for how effortless and comfortable it made our late night arrival after a long trip.

The 125-year old hotel is in a beautiful and calm location in the center of Hanoi, steps from the Opera and the Hoan Kiem Lake, Old Town and so many other sights. The hotel is perfectly restored and maintained and, because it has two separate entrances and lobbies for the two distinct wings (Heritage and Opera), feels very intimate and comfortable despite its size. We stayed in the historic Heritage Wing in a Grand King room. The room was spacious and well-appointed and had a large bathroom. Although our windows faced the street, the windows provided complete sound insulation and the room, with its very comfortable bed and soft bedding provided a serene environment for sound rest. The many amenities included two robes per person, one silk-for use in the room and one cotton-for the spa and pool, a clothes steamer, beautiful drinks and coffee/tea bar, plenty of bottled water, and many electrical outlets, which-like all the ones we encountered in Vietnam-can be used with both the US and EU plugs.

The next morning our butler told us about the events at the hotel and made our reservations for the historic tour of the property and the morning yoga. She also made our dinner reservations at Spice Garden, the hotel’s Vietnamese cuisine restaurant, and Angelina’s, the bistro/bar. During our stay we enjoyed the extensive, tasty and healthy breakfast which can be taken in the Club or outside by the pool. We also enjoyed happy hour snacks and drinks in the open air Bamboo Bar, and excellent dinners on the terrace at Spice Garden and at Angelina’s. We also took part in the complimentary morning yoga on the green roof of the Club and shopped in the hotel’s boutique which has beautiful local handmade products, such as lacquered trays.

Of special note is the historic tour in the hotel which is very well worth attending. The kind guide gave us an overview of the history of Vietnam from the time of the hotel’s founding, showed us the photo exhibit memorializing noteworthy visitors from Ho Chi Minh through royalty, presidents, prime ministers, and business leaders to artists and stars. The tour also included a visit to the bunker (under the Bamboo Bar) where Jane Fonda and Joan Baez sheltered during the American War in Vietnam.

After walking around Hanoi and absorbing all the energy of this magical city, it felt incredibly comforting to step into the world of The Metropole and relax in the care of its incredibly warm and welcoming staff. We thank all the staff of the hotel for making our stay so comfortable and memorable. During our time in Hanoi, I did not see another location or hotel where I would rather be and I give this hotel my highest recommendation.

2026-04-04 • via Tripadvisor
N
Nataliya • couple • ch
10
2026-04-03 • via Nuitee
S
SimmoHanoi • Couples • Rylstone, New South Wales
10
The very best five star we have stayed in anywhere in the world. Its a 6 star really
Pros:

What a wonderful experience. There aren't enough - Heartiest felicitations to describe this Hotel with atmosphere and a pleasurable stay

2026-04-02 • via Tripadvisor
E
ESTELLE • couple • fr
6
bel hôtel mais un service à revoir
Pros:

globalement les infrastructures sont bien, chambres, restaurant

Cons:

pour un hôtel de ce standing j'aurai apprécié une meilleure prise en compte de la satisfaction client. Un whatsapp qui est imprécis, on ne reçoit que des coeurs en retour et au final rien n'est bien organisé et sûr ! je prends la conciergerie et au final je réserve restaurant / visite bunker... et il faut toujours revalider ! je suis venu 2 fois avec une interruption de 2 jours et j'ai dû refaire le check in alors qu'on m'avait dit en partant que que ne serait pas nécessaire ... que les valises que j'ai laissé seraient dans la chambre ...et au final rien... Ensuite j'ai libéré la chambre et on me dit pas de problème pour régler à 19h quand je pars et ensuite cela a posé des problèmes aux restaurants / bars où j'étais ... bref et ça n'est qu'une infime partie des disfonctionnements ...pas à la hauteur du standing ! et pour finir le niveau d'anglais est assez catastrophique (sauf les bagagistes qui sont les meilleurs en anglais)

2026-04-02 • via Nuitee
N
nicolas • solo_traveller • fr
9
Pros:

Décoration de l’hôtel histoire de l’hôtel emplacement et personnel

2026-04-02 • via Nuitee
A
Alexa • couple • us
10
2026-04-02 • via Nuitee
Y
Yuda leon • couple • es
9
A perfect stay
Pros:

Almost everyyhing

2026-04-02 • via Nuitee