Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful historic luxury property
Standard quality for this hotel tier
Cons:
Food offering across the hotel was uninspiring
A real disappointment

Categories

Cleanliness
9.29
Food offering across the hotel was uninspiring and low quality.
Service
9.99
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
9.98
Beautiful historic luxury property.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.97
Standard quality for this hotel tier.
Food and Beverage
8.29
Breakfast offering was nothing short of appalling.
Overall Experience
9.29
A real disappointment and a complete waste of what should have been a special stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Heritage in the Heart of Hanoi

Historic Charm: Sofitel Legend Metropole, a luxury landmark since 1901, offers elegant rooms with a neo-classical or French decor, retaining the hotel's original grandeur.

Pampering Amenities: Guests can enjoy pampering spa services at Le Spa du Metropole, stay active at So Fit Fitness Centre, and savor Asian and Vietnamese delicacies at Spices Garden.

Central Location: Located in central Hanoi near the Old Quarter, the hotel is just steps away from the famous Hanoi Opera House and the scenic Hoan Kiem Lake.

Experience timeless elegance and exceptional service at Sofitel Legend Metropole.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 2,400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1056 reviews
Cleanliness: 9.29
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.29
Overall Experience: 9.29
Y
Yoichiro • couple • jp
10
Pros:

全てのスタッフが良く教育されていて、イレギュラーな事態にも的確、親切に対応してくれた！ジョーンバエズが隠れた地下壕のツアーも歴史を含めて案内してくれて、ベトナムという国、ベトナム戦争に対する理解度が一気に上がった。

Cons:

全くありません

2026-03-06 • via Nuitee
E
Egita • couple • lv
10
2026-03-05 • via Nuitee
C
cjamesg425 • Couples • Gold Coast, Queensland
10
Exceptional Hotel Experience
Pros:

This is top 5 hotels I've stayed at throughout the years. Every aspect of this hotel is beautiful. The rooms are thoughtfully designed with high quality fixtures, the bed is supremely comfortable, the outlook to the courtyard from the room so lovely during the day and evening with the lights on the lawn area. I had communicated quite a bit with front desk before arrival and we were upgraded through my Accor Explorer/ Gold membership to a larger room which was very comfortable.

The food is exceptional from the buffet style breakfast, yummy egg coffees, dinner, cocktails, Michelin star restaurant, the service everywhere is of a very high standard, every aspect of this hotel is exceptional.

The pool area is so beautifully presented every day with comfy sunbeds, plenty of towels, good service and a relaxed outdoor bar and cafe area. The gym while small has everything you need for a decent workout. The location is excellent for exploring the city. The tour is also worth mentioning as it gives you a good history lesson on the hotel and what the hotel has been through. We loved this hotel and if I was ever in Hanoi again I would absolutely stay here. Already recommending to our friends as it was the highlight of our Vietnam trip. Thank you Sofitel Metropole for such a fabulous stay.

2026-03-03 • via Tripadvisor
R
Richard • solo_traveller • ca
10
Classic elegant hotel in a great location with excellent food and staff and nice beds
Pros:

location. Food and staff were very good

Cons:

Nothing

2026-03-03 • via Nuitee
J
jean michel • family_with_children • fr
10
Pros:

L'hôtel et ses différentes offres en matière de restauration sont parfaites
Le personnel est très professionnel

Cons:

Rien

2026-03-02 • via Nuitee
T
Tereza • family_with_children • cz
10
Pros:

Přiletěly jsme ráno v 8 a i tak nás ihned ubytovali.

2026-03-02 • via Nuitee
M
martyns249 • Couples • Storrington, Horsham District, West Sussex, England
10
Stunning hotel in a great location
Pros:

The hotel is stunning a great location and beautifully restored it even includes its own historic bomb shelter. The service and food were excellent

2026-03-01 • via Tripadvisor
J
jean michel • family_with_children • fr
10
Pros:

L hôtel est très agréable et le personnel remarquable

Cons:

Rien

2026-03-01 • via Nuitee
W
Willi • family_with_children • de
10
Pros:

Frühstück, Zimmerausstattung, Pool, Servicekraefte alle, Besonders am Eingang.

Cons:

Nichts.

2026-03-01 • via Nuitee
P
PingEye2 • Couples • Atlanta, Georgia
10
Friendliest Staff/Excellent Stay
Pros:

I can’t give enough kudos to the Metropole and its staff. Let’s start with the staff. They are the friendliest and most helpful of any hotel we’ve ever visited. They answered every inquiry and went out of their way to make us feel appreciated. When we couldn’t locate our guide which we had booked from an outside agent, the receptionist dialed the agency and communicated with them to locate our guide. The restaurant staff is equally friendly and helpful. The breakfast buffet is amazing including both regional and local options. The breakfast Pho bar was a real winner. Upon our arrival at 11:00PM after a
Long day of travel, we were told we’d been upgraded to a suite! The butler accompanied us to our room and answered all our questions. My wife used the spa for a facial and was very impressed. Staff excellent as well as the facial. The location is excellent with the Hoan Kiem Lake and Old Temple a short walk away. Hotel is incredibly clean and the pool is also wonderfully located in the central courtyard. We took the historical tour of the hotel, including bomb shelter which provides great information on the 125 year history of the hotel. I’d highly recommend the Metropole for your stay in Hanoi.

2026-02-27 • via Tripadvisor
T
Takemeaway173 • Solo travel • Egham, Surrey, England
10
Fabulous hotel service - defo worth the club level access
Pros:

From start to end of my stay this place had exceptional in service.

I booked an OPERA WING, GRAND PREMIUM ROOM WITH CLUB LOUNGE BENEFITS, KING BED. The service level was amazing, from the personal greeting by your Butler to the ability to just message on whatsapp for anything you needed throughout your stay. The ladies in the club lounge were simply wonderful, im sorry i cant remember their names but all of them were exceptionally attentive, they even remembered what i liked to drink and when i returned for my second stay they even remembered me then, they were by far outstanding and i hope they get recognised frequently for this!

I would very much recommend this hotel and recommend upgrading for club access. I should also add the pool area and newly renovated pool bar were also wonderful, just a shame i didn't get to enjoy it more as the weather was a little on the rainy side.#

I will defo come back to this hotel when i visit Hanoi again.

2026-02-25 • via Tripadvisor
J
j jacques • couple • fr
10
MERCI MERCI
Pros:

Super magnifique Merci

Cons:

Tout super séjour

2026-02-25 • via Nuitee
C
Claudia • couple • be
10
Legendary stay
Pros:

This is indeed a legendary place, you feel it everywhere, from the entrance to the rooms to the restaurants, with all the pictures of the famous people that have stayed there. We had the most beautiful two nights at the hotel. So well located in the French quarter, much quieter than the old town but really close to every thing. Highly recommended.

Cons:

Buffle breakfast is expensive and noisy but okay. We preferred the à la carte option which was more than enough. You can have it at the bamboo bar which is quieter.

2026-02-25 • via Nuitee
J
jason goncalves de oliveira • family_with_children • br
10
Hotel Legendario no coracao de Hanoi
Pros:

Localizacao. Jazz no restaurante.Bar da Piscina e Interno

Cons:

Tudo perfeito

2026-02-25 • via Nuitee
B
briennes2026 • Friends getaway
10
Colonial Elegance in the Heart of Hanoi
Pros:

This historic hotel blends French colonial architecture with modern comfort. The courtyard pool provides a calm escape, and the preserved wartime bunker tour adds an unexpected historical touch.

2026-02-24 • via Tripadvisor
B
Bernard • couple • fr
8
2026-02-24 • via Nuitee
J
Jonathon • extended_group • gb
10
2026-02-24 • via Nuitee
U
Uwe • family_with_children • de
9
Pros:

Wir waren rundum zufrieden!

2026-02-24 • via Nuitee
N
NYCtraveler417 • Friends getaway • New York City, New York
10
Nice hotel with friendly staff
Pros:

I enjoyed my stay at the Sofitel Hanoi. Mimi at the front desk was very helpful with check-in and arranging activities. The hotel itself is very nice and offers a really good brunch.

2026-02-23 • via Tripadvisor
G
GES2617 • Solo travel
10
Excellent
Pros:

Staying at the Metropole was like living a dream. This is possibly the nicest hotel experience I’ve ever had — and I’m a lifelong traveler.

The staff are exceptional and dedicated to making sure guests are happy. The breakfast is delicious, the rooms are very comfortable, and the location is unbeatable, near Hoan Kiem Lake and within walking distance of the Old Quarter.

I can’t say enough good things about this hotel. The pool is on the smaller side, but I often found myself being the only person swimming at different times of the day. The interior courtyard grounds are beautiful and lush.

I highly recommend it. There’s a reason that Graham Greene and Somerset Maugham loved staying here.

2026-02-22 • via Tripadvisor