Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location and views
Outstanding service and helpful staff
Cons:
Room noise and cleanliness issues
High mini bar prices

Categories

Cleanliness
8.6
Some rooms had stains on the carpets and issues with the shower, affecting overall cleanliness.
Service
10
Staff were described as outstanding, very friendly, and helpful in multiple reviews.
Location
10
The hotel location was frequently praised as perfect, near many attractions.
Room Quality
8.6
Rooms were good but noted to be small with issues like noise isolation and heating.
Amenities
8.6
Amenities like a gym and mini bar received mixed reviews due to prices and functionality.
Value for Money
9.1
Some guests felt the mini bar prices were too high and detracted from overall value.
Food and Beverage
9.1
No specific mention of food services, assumed average quality for this hotel tier.
Overall Experience
9.6
Guests expressed a generally positive experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:16

Property Description

Sophisticated Style and Residential Comfort
Hotel AKA NoMad offers a sophisticated and stylish stay in the heart of Manhattan’s Design District. The elegant property, designed by Piero Lissoni, provides a refined oasis with luxurious amenities and services.

Globally Renowned Design
Designed by Piero Lissoni, the spaces at Hotel AKA NoMad reflect a harmonious blend of influences from around the world. Furnishings and fixtures sourced from premier artisans such as Fantini and Porro add a touch of luxury to the guest experience.

Tranquil Respite in a Distinctive Neighborhood
With 178 guestrooms and suites, Hotel AKA NoMad ensures a tranquil stay in one of New York City’s most distinctive neighborhoods. Whether for a night or an extended stay, guests can enjoy residential comfort and upscale services.

Experience sophistication and luxury at Hotel AKA NoMad. Book your stay now for an unforgettable experience.

Important information:

Please note that the credit card and photo identification presented at check-in must match the name on the reservation. For third party reservations, a credit card authorization form is required. Contact the property directly with the contact details provided in your confirmation. The maximum occupancy for each room is for the total number of people that can stay in the room, including children.

breakfast included rate is for 2 guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1276 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 9.6
D
Deniz Gokcen • couple • tr
10
2026-03-13 • via Nuitee
C
Chloe • couple • us
9
2026-03-11 • via Nuitee
M
Marc • solo_traveller • us
9
Pros:

Room was quite good (even though it was NYC-sized). Bed was very comfortable.

Cons:

There's not much of a gym.

2026-03-10 • via Nuitee
M
Maria fernanda • couple • ar
10
El hotel combina diseño, comodidad y una ubicación muy práctica para recorrer la ciudad. Los espacios son amplios, moder
Pros:

Nos encantó La ubicación, el ambiente , la habitación!

Cons:

El tamaño de la habitación. La alfombra.

2026-03-10 • via Nuitee
4
457youssefk • Business
10
Great stay
Pros:

Great stay and Johnny is excellent - helped with smooth car service to the airport

2026-03-09 • via Tripadvisor
G
George • solo_traveller • gb
9
Very comfortable and the staff were very friendly
Pros:

Lovely dark NY tones in the room, cool architecture

2026-03-09 • via Nuitee
C
Cloe • solo_traveller • gb
1
Terrible, do not stay. Cockroach in my room!!
Pros:

Location

Cons:

This was one of the most disappointing hotel stays I have ever had.
The first room I was given smelled strongly of fast food, was extremely small, and looked directly into a shop window and office space where people could see straight into the room. I asked to move and was given another room.
In the second room I discovered a COCKROACH!! Finding a cockroach in a hotel room in 2026 is totally unacceptable.
After raising this with the hotel I was moved again and upgraded to a suite, but the problems did not stop there. Shortly after settling in I found a woodlouse crawling across the floor of the suite. At that point I requested that the room be deep cleaned while I was out.
When I returned it was immediately obvious that this had not been done. There were tissues left on the floor, the dressing gown had not been hung up, water and glasses had not been restocked, and the area where the minibar snacks were kept was covered in dust. When I picked items up, dust literally lifted into the air.
The service experience was equally frustrating. Room service could not be ordered over the phone and required a specific app. However, the app does not accept international phone numbers, which seems extraordinary for a New York hotel that clearly receives international guests. It took roughly 45 minutes of being passed between staff members before someone was finally able to take my order.
Unfortunately the food was also extremely poor. The guacamole and chips tasted sour and inedible, the pasta dish was strangely sweet, and the chicken appeared processed rather than freshly prepared.
Between the hygiene issues, the insects in two separate rooms, the lack of proper cleaning, and the poor service, this was an extremely disappointing experience. At this price point, the standards should be far higher. Also, the staff didn’t seem that bothered about the insects in my room and there wasn’t a sense of urgency about anything.

2026-03-09 • via Nuitee
Y
Yvonne • couple • hk
9
Very good
Pros:

Very pleasant and helpful staff.

Cons:

Nothing in particular

2026-03-08 • via Nuitee
L
Luis • couple • us
7
Did not meet expectations
Pros:

Great location, excellent staff, beautiful design, limited housekeeping.

Cons:

In our 5 day stay only towels exchanged and bed fixed, but nothing else cleaned, coffee cups and silverware not cleaned and coffee pods not replaced.

2026-03-07 • via Nuitee
S
Sanjana • solo_traveller • us
5
The gym is way too small and I did not like the lighting
Pros:

The location

Cons:

The lighting in room was way too dark. They never refilled the tissue box. They never cleaned the mugs and glasses.

2026-03-07 • via Nuitee
S
Sanjana • solo_traveller • us
5
2026-03-07 • via Nuitee
S
Sir P. • solo_traveller • it
10
Sempre un bel postino
Pros:

Ci sono già stato diverse volte e, tolto il prezzo, è sempre un ottimo hotel per pulizia e servizi. Camera 1604 molto tranquilla e con terrazzino molto bello. Quando sono in città fuori alta stagione è un ottimo posto per dormire in santa pace.

Cons:

nulla, tutto ok, quello che vedi e quello che ottieni.

2026-03-06 • via Nuitee
B
Bao • solo_traveller • us
1
2026-03-03 • via Nuitee
5
585ginaf • Business
10
Design Store Location
Pros:

The location is fantastic for both uptown or downtown buses ness.

2026-03-02 • via Tripadvisor
C
Christopher • couple • us
8
2026-03-02 • via Nuitee
M
Michael • extended_group • us
8
2026-03-01 • via Nuitee
F
Feza • family_with_children • tr
8
2026-02-28 • via Nuitee
F
Fernanda • couple • br
9
Bem localizado, limpo, funcionários solícitos e simpáticos.
2026-02-28 • via Nuitee
E
Eduardo • couple • es
9
Magnífico hotel y personal excelente
Pros:

La habitación y el personal

Cons:

El gym

2026-02-27 • via Nuitee
E
Erin • extended_group • us
9
2026-02-26 • via Nuitee