Hampton Inn Lexington/Georgetown

Nice staff

Air didn’t work after telling desk twice. The room was so humid my things were damp…
Very poor.

Most of the parking lot was closed due to seal coating of the asphalt. No parking available when I arrived. Very poor planning by the management. I didn’t appreciate the inconvenience.

We had a very nice time.

We got in around 10p after a long, hot week, spent all day outside at the Kentucky Horse Park (90 degrees +). We looked forward to a cool room and a nice shower. Unfortunately, the air conditioner wasn't keeping up. No thermostat in the room, but felt like it was close to 80 in the room. Thought a cold shower might help while air conditioner was cooling room down, only to find no shower gel in the shower....

We gave the room an hour to cool down, but it didn't much at all. At that point, we had showered, opened suitcases, etc. We decided to just suck it up and sleep in the warmth. It wasn't worth moving rooms or bringing our concern to staff that late at night.

All staff, during check in and check out were very kind and hotel was clean. Breakfast was okay as well.

Property location ok. Hotel showing signs of age. Limited tv programs, plus streaming kept freezing or fading in and out.

Staff was so friendly. Nice after a long drive. Spacious and clean. We can always count on Hampton Inn

Great location but room needs some tlc.
Smears all over door, both mirrors were dirty.
Floorboards don’t join to the wall so gaps.
AC so loud couldn’t have it on and sleep

There was no hot water; if you waited and waited and waited it would finally come out lukewarm. The first time I said something I was told that they would pass it on and no I couldnt' switch rooms. The next day when I still didn't have hot water and I mentioned it again, I was told this was a common complaint for that side of the hotel and no I couldn't switch rooms. Not only was there no hot water over our 2 night stay the room did not get very cold at night. So cold water and a hot room. Very terrible, will not return.

Prices sometimes overrated

We enjoyed our stay. The breakfast was good for something fast and easy. The staff were friendly.

We arrived late into our reservation. The hotel staff were friendly and very welcoming. Breakfast had many options suitable for many diets. Best part, the pool opened early and our kids were THRILLED. PS, the fitness center is 5 star for a hotel gym. There are several cardio machines and equipment for CrossFit and other workouts with two racks of free weights. Everyone in our party found something to be excited about.

Need more secure on the side doors

Nice

It's was pretty good. We didn't stay that long but the room was good, it could have been cleaner. But other than that it was good. We was in town for my grandsons dirtbike riding at the horse arena. The breakfast was okay, the juice dispenser was broken and they didn't really have much stocked up. The lady at the front desk was very nice tho.

Room seems a little run down. Smelled like food. One pillow smelled of perspiration. There was a small loose piece of baseboard lying on the florr. Staff was helpful and friendly. TV channels were limited. Wifi was a good but a little confusing to access.

The room was very clean and comfortable, however the lobby and downstairs restroom needed attention which is unusual in our experience with Hampton Inns.

Great stay!

it took forever for the water to get hot

It was great.