The CentrePoint Hotel

Hotels
7.8 (26 reviews)
Abdul Razak Complex, Gadong , Bandar Seri Begawan , bn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unlimited dessert choices at breakfast
Cons:
Room in need of modern upgrade
High price for services offered

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in the shopping area with malls and the famous night market close by, providing plenty of dining options.
Room Quality
7.8
Rooms are clean and spacious, but some guests mentioned the need for a modern upgrade.
Amenities
7.2
Guests highlighted the unlimited choices of desserts at breakfast but wished for more modern amenities.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered.
Food and Beverage
7.3
Breakfast with unlimited dessert choices was well-received, although some guests wanted more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 17:40

Property Description

The CentrePoint Hotel offers a seamless blend of luxury and comfort in Bandar Seri Begawan. Fine Dining Experience: Indulge in exquisite culinary delights at our onsite restaurant. Convenience at its Best: Enjoy the convenience of room service, a 24-hour front desk, and currency exchange. Explore Nearby Attractions: Visit the Royal Regalia Museum and Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex just a short distance away. Immerse yourself in the rich culture while enjoying top-notch hospitality at The CentrePoint Hotel. Book your stay now and experience luxury at its finest.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 26 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
B
Brendan
10
Pros:

The suite I stayed in was an incredible size and spotlessly clean. The location was brilliant for the shops and restaurants nearby and staff were all friendly.

2025-10-10 • via Nuitee
L
Lee
8
Pros:

Clean room and near to mall

2025-10-04 • via Nuitee
A
Andrew • family
8
Pros:

central location in close proximity to a number of commercial retail

bathroom is dated and unsafe especially for senior people, who may slip easily in the shower facility and/or because of uneven tiling.

2025-08-01 • via Nuitee
J
Joanna
10
Pros:

Amazing stay, really enjoyed myself. Will definitely stay in this hotel if i visit Brunei again

2025-07-19 • via Nuitee
L
laila • family
8
Pros:

Near many mall

2025-05-22 • via Nuitee
L
Louella • partner
8
Pros:

The hotel staff are very friendly and helpful. The location is in the shopping area, with malls and the famous night market close by. There are plenty of dining options around the property. Our room is clean and has plenty of space, but it needs a modern upgrade. The breakfasts are the best especially when it comes to the unlimited choices of desserts!

2025-04-25 • via Nuitee
K
kheng • partner
8
Pros:

Close to shopping mall,lots of eateries around ,staff are very friendly.

2025-02-15 • via Nuitee
R
Robert
8
Pros:

Excellent staff in good location- WIFI ok but little bit slow streaming occasionally- Great friendly staff. Older hotel but maintained well- Large rooms

2025-01-25 • via Nuitee
J
Jonathan
8
Good hotel in an integrated development in Gadong.
Pros:

Good hotel in an integrated development in Gadong.

2024-11-21 • via Nuitee
L
Lay See • family
8
Pros:

Location is centralised where shopping and dining places are nearby.

Breakfast is good and all staff are friendly

2024-10-27 • via Nuitee
L
Lena
8
Pros:

I love it. Would probably stay again at this hotel. The staff was so kind, friendly and helpful. The room probably needs more outlets, updated ones, including for USB.

2024-06-03 • via Nuitee
L
Lai
10
Pros:

Excellent place to stay

2024-04-26 • via Nuitee
E
Euu Nguang
6
Dated hotel but convenient location.
Pros:

Room is dated. Lighting in the room not bright enough. Especially in the bathroom. Nearby has a lot of restaurants.

2024-04-19 • via Nuitee
X
Xavier
4
Pros:

Its for groups of Chinese tourists who seek jade and thrills. zero service, it's almost funny. it feels like a cross between traveling in the DDR and Malaysia - only the proximity to the night market is the good thing there. but you're basically in an outdoors mall, with zero charm

2024-02-06 • via Nuitee
E
Edward
8
Sub standard hotel
Pros:

The hotel definitely needs major upgrading.it is the worst mattress in a hotel that I ever slept on. It is so worn out that it sags.

2023-05-12 • via Nuitee
H
Haji Azman • family
8
Pros:

Great hotel.
Near Mall & shopping and foodies.

2022-12-29 • via Nuitee
K
Kathleen
10
Pros:

I enjoyed my week at Centrepoint. The staff were courteous, warm and welcoming.

2022-09-18 • via Nuitee
K
Kia Meng
8
Convenient location in BSB
Pros:

Stayed at the Centrepoint Hotel. It is comfortable enough for a short stay. The hotel location is near the shopping mall. Many eateries are in close proximity. Even Coffee Bean & Tea Leaf is right downstairs at the hotel!

2022-08-10 • via Nuitee
M
Merlyn Melissa
8
Great location!!
Pros:

The location is excellent. I was upgraded to a junior suite :)

2022-08-07 • via Nuitee
N
Nurhamizah Syukriah binti Dato Paduka Haji • family
8
Pros:

👍

2022-01-31 • via Nuitee