Meliá Puerto Vallarta

Hotels
•
Meliá Hotels & Resorts
8.3 (458 reviews)
Paseo de la Marina Sur , 7 , Puerto Vallarta , mx

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and spacious environment
Delicious food options
Cons:
Delayed check-in process
Inadequate breakfast quality
Inconsistent drink quality

Categories

Cleanliness
9.05
The cleanliness is above and beyond, with staff showing great respect for guests.
Service
8.55
Staff were kind, friendly, and attentive to guests' needs.
Location
8.55
The resort is spacious and welcoming, set in a beautiful location.
Room Quality
8.05
The room was a good size and very comfortable for a family.
Amenities
8.05
Standard amenities for a hotel of this rating.
Value for Money
7.55
Some drinks and breakfast items were found to be below expectations.
Food and Beverage
8.05
Dining experience was generally good, with some mentioned favorites, but breakfast quality varied.
Overall Experience
8.55
Overall a wonderful experience with several positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:32

Property Description

Luxurious All-Inclusive Resort in Marina Vallarta

Endless Variety of Activities
Indulge in nightly entertainment, kids and teen club activities, spa services, and sports like rock climbing and archery. There's something for everyone to enjoy during your stay at Melia Puerto Vallarta All Inclusive.

Convenient Location for Exploration
Located near the airport and city center, guests can easily access world-class golf courses, unique shops, historical sites, and boat rentals just minutes away. Make the most of your vacation by exploring the local attractions and activities surrounding the resort.

Unforgettable Memories Await
Book now and secure your spot at this family-friendly paradise. Don't miss out on the opportunity to create unforgettable memories at Melia Puerto Vallarta All Inclusive.

Important information:

All cots are subject to availability.

Please note, at check-in, guests must provide the credit card used to make the reservation.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 458 reviews
Cleanliness: 9.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.55
K
KARLA ISAURA PATRICIA • extended_group • mx
9
Pros:

el personal es atento todo el tiempo al pendiente de satisfacer necesidades,las instalaciones son buenas

Cons:

la calidad de la barra de los sancks y las bebidas, el vino que ofrecen es de baja calidad

2026-05-07 • via Nuitee
V
Villalobos • solo_traveller • mx
9
2026-05-07 • via Nuitee
M
maricela • solo_traveller • mx
8
Segunda vez que vamos y la comida está vez no gustó mucho.
Pros:

La ubicación y que está tranquilo.

Cons:

El acoso del personal.porwuw a quiera tarjeta del.hotel.
La comida entre semana algunas veces está desabrida.

2026-05-01 • via Nuitee
A
alonso • solo_traveller • mx
10
Pros:

Excelente atención de todo el personal 👍🏻

2026-05-01 • via Nuitee
E
Eduardo • family_with_children • mx
10
Muy satisfactoria y muy cómoda.
Pros:

Todo fue excelente desde el recibimiento en el hotel, nos dejaron hacer check in antes de la hora y nos mejoraron la habitación por haber reservado por booking, nos ascendieron nuestras pulseras y el trato fue esplendido de verdad en toda la estancia. Muy contentos y muy satisfechos con el hotel. La comida en todos los restaurantes un 100% y la habitación muy bonita muy cómoda y con una vista espectacular, mi esposa y mi hija se la pasaron muy bien todo el tiempo.

Cons:

No hubo nada que no nos gustara, el servicio del personal siempre muy amables y atentos. El hotel limpio y sus amenidades excelentes. La comida supero mis expectativas siempre en los restaurantes con reserva, cenamos riquísimo.

2026-05-01 • via Nuitee
C
Cristina Mariol • solo_traveller • mx
10
Lugar excepcional para desconectarte
Pros:

La comida es muy rica y todos los dias varia, hay muchas actividades que hacer, el restaurante de especialidad mole y taco sirve comida muy rica

Cons:

Falta mejorar un poco el servicio, los meseros deben estar mas al pendiente de los clientes

2026-04-29 • via Nuitee
T
Taide Pilar • solo_traveller • mx
10
Estancia excepcional y personal altamente amable
Pros:

La comida la ubicacion alberca y playa del hotel

Cons:

Todo nos gusto

2026-04-22 • via Nuitee
N
Natalia • couple • mx
9
2026-04-19 • via Nuitee
U
Urias • family_with_children • mx
9
Execente volvere este año
Pros:

En general todo estuvo muy bien el restaurant mole y tacos por la mañana y por la noche se llevaron los mejores desayunos y cenas de la estancia

Cons:

solo 2 cosas no esta incluido el roam service en el todo incluido y una mujer cerca del lobby estaba muy insistente a que tomaramos una platica con ella al principio nos dijo 5 min pero luego investigue con el demas personal y me comentaron que es una platica de hasta una hora y la verdad en vacaciones no queria saber nada de negocios de tiempo compartido

2026-04-14 • via Nuitee
L
Luis Manuel • family_with_children • mx
10
Pros:

Excelente atención desde que llegas a recepción. Excelente ubicación y playa
Reservar por booking nos dieron beneficios
Súper Recomendable 💯

2026-04-12 • via Nuitee
A
Alfonso • family_with_children • mx
10
Pros:

Servicio y Rápidez en bares y restaurantes

Cons:

Que no hay servicio de meseros en la playa

2026-04-09 • via Nuitee
A
Alfonso • family_with_children • mx
10
Pros:

Atención de todo el personal

Cons:

Falta servicio de meseros en área de playa

2026-04-09 • via Nuitee
S
Sam • family_with_children • ca
8
Pros:

The staff were very friendly

Cons:

Several requests to replenish mini bar went unanswered

2026-04-09 • via Nuitee
A
Alfonso • family_with_children • mx
9
Pros:

El servicio de todo el personal es lo de gran valor.

Cons:

Que no hay cerveza de grupo Modelo

2026-04-09 • via Nuitee
A
Andres • family_with_children • ae
8
Very nice hotel, facilities and staff. A bit old though. Quality and variety of food to be improved.
Pros:

I love the facilities, specially the facilities they have for kids. Full of entertainment options for them, which is really great and make parent´s life much easier. Lovely staff at kid´s club. Definitely one of the best options for families.

Cons:

The hotel in general is very nice, but a bit old. Specially, you feel it in the bathrooms... some items rusted, damaged, old fashioned... I think with a bit of investment the hotel could be a 10.
Food is average and it is quite repetitive. Too much Mexican style food, which does not cater so much for foreign guests.

2026-04-07 • via Nuitee
J
Jhovenie • couple • ca
9
Pros:

Staff

2026-04-04 • via Nuitee
M
Marleigh • couple • ca
2
Stick to a 5 star
Pros:

The actual lobby was nice and spacious. The ocean view was nice. The turtles in the ponds were nice.

Cons:

The food was awful. Our shower in our room was broken and sounded like it would explode. Exposed electrical in our room. Not great customer service I’m still waiting to hear from the after we checked out 2 days ago.

2026-03-31 • via Nuitee
R
Rita • extended_group • ca
10
Pros:

I had booked a room with 2 beds but when we arrived we were given a room with 1 king sized bed.
However, the staff worked very hard to get this corrected and by the end of the day we were moved to a room with 2 beds.

We liked everything about our stay at the Melia. We would like to go back next year and stay in the tower that faces the ocean.

2026-03-26 • via Nuitee
L
Lani B. • family_with_children • ca
8
2026-03-22 • via Nuitee
K
Kevin • family_with_children • ca
8
We really enjoyed our time at the Melia.
Pros:

The staff was very friendly and we really appreciated the help we got from Jesus at the time of check-in. He provided lots of information on the resort and set us up for our stay.

We had some family members visit for the day and they were able to purchase a day pass to the resort. I thought this was a great idea and we took advantage of this service.

Cons:

Some of the bartenders would get grumpy if you were not tipping regularly. One day I ran out of cash and didn't tip at the bar. I noticed the level of service would change depending on the frequency of the tips.

It would be nice to see some updates in the gym as the area was very small and unable to accommodate more than 2 or 3 people at a time.

2026-03-07 • via Nuitee