Extended Stay America Suites - Sacramento - White Rock Rd

Hotels
•
Extended Stay America Suites
6.4 (365 reviews)
10721 White Rock Rd , Rancho Cordova , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good Location
Friendly staff
Cons:
Dirty rooms
Uncomfortable beds
Poor service

Categories

Cleanliness
4.65
Multiple reviews mentioned dirty rooms and cockroaches, suggesting significant issues.
Service
8.15
Mixed experiences with staff efficiency; some expressed that staff were friendly but overall service was lacking.
Location
8.65
Positive sentiment about the location being easy to find and convenient.
Room Quality
5.65
Concerns about uncomfortable beds and cleanliness issues negatively impacted perceptions.
Amenities
4.65
No TV was available for relaxation and there were issues with room functionality.
Value for Money
6.65
Complaints regarding deposits not being returned and lack of adequate service impacted value perception.
Food and Beverage
6.65
No specific food and beverage mentions, assigned based on average expectations.
Overall Experience
6.15
General dissatisfaction expressed in reviews, leading to a low overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:59

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Sacramento - White Rock Rd. features a fully equipped kitchen with a stovetop, microwave, and fridge, perfect for longer stays and added convenience.

Complimentary Amenities
Enjoy free WiFi, grab-and-go breakfast, and weekly housekeeping services during your stay, ensuring a comfortable and hassle-free experience.

Convenient Location
Located in Rancho Cordova, our hotel is near attractions like Gold River and Downtown Sacramento, offering easy access to explore the area.

Book now for a relaxing and convenient extended stay experience at Extended Stay America - Sacramento - White Rock Rd.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 365 reviews
Cleanliness: 4.65
Service: 8.15
Location: 8.65
Room Quality: 5.65
Amenities: 4.65
Value for Money: 6.65
Food and Beverage: 6.65
Overall Experience: 6.15
B
Brandon • family_with_children • us
6
It was okay
Pros:

The front desk receptionist

Cons:

My room didn’t have any covers

2026-02-14 • via Nuitee
K
Kevin • couple • us
9
2026-02-13 • via Nuitee
K
Kevin • couple • us
8
The rooms were clean and comfortable for the price range! Other rooms I’ve stayed at for around the same price range we
Pros:

The staff was very friendly and helpful at all times.

Cons:

That the laundry was 9$’s per load.

2026-02-13 • via Nuitee
P
Priscilla • family_with_children • us
9
2026-01-27 • via Nuitee
H
Heimbecher • family_with_children • us
10
Pros:

The staff at ESA are all top notch, and go out of their way to make your stay better. Very pleasant. A perfect 10 would go to them.👍
The hotel rooms are very comfortable and homey.😀
I would recommend the hotel to everyone.
Thank you,
Dawn

Cons:

Having to leave😒

2026-01-27 • via Nuitee
F
Freitag • couple • us
10
General manager(Alisa) very very helpful. A+
Pros:

Everything:Staff, location, prices, clean rooms.

Cons:

That I had to leave.

2026-01-26 • via Nuitee
F
Freitag • couple • us
10
The manager (Alisa) very helpful and nice A+/10
Pros:

A good variety. And very easy to see and get very net

Cons:

That I had to leave

2026-01-26 • via Nuitee
B
Barnett • solo_traveller • us
7
2026-01-25 • via Nuitee
K
Kiara • solo_traveller • us
8
2026-01-24 • via Nuitee
B
Bill • family_with_children • us
8
2026-01-20 • via Nuitee
D
Diana • solo_traveller • us
4
Cons:

Bed

2026-01-19 • via Nuitee
C
Constance • solo_traveller • us
7
I enjoyed my stay.
Pros:

Close to Hwy 50.
Staff friendly and helpful.

Cons:

Well, in the kitchen, cupboards need straightened.
In the bathroom, the fan was so noisy I didn’t use the light. I had to use the kitchen light for the bathroom area.

2026-01-19 • via Nuitee
L
Leake • couple • us
10
Pros:

Everythjng

2026-01-19 • via Nuitee
S
Steven • couple • us
4
Uncomfortable, although you can tell the staff is doing their job.
Pros:

Both nights we stayed was very hard to sleep because of the noisy neighbors and thin walls

Cons:

Bed was uncomfortable

2026-01-19 • via Nuitee
A
Amy • couple • us
1
Horrible
Pros:

Did not stay at location..booked 2 rooms and when we arrived they were sold out!!We had to find a new room at the last minute.

Cons:

Checked with the property about the actual amount of available rooms.

2026-01-19 • via Nuitee
K
Kentay • solo_traveller • us
10
2026-01-17 • via Nuitee
D
Dale • family_with_children • us
10
2026-01-15 • via Nuitee
G
Gina • solo_traveller • us
10
2026-01-10 • via Nuitee
B
Brandi • family_with_children • us
5
2026-01-10 • via Nuitee
W
Wendy • solo_traveller • us
8
Cons:

The roach in the kitchen

2026-01-09 • via Nuitee