Hotel Belmont Vancouver - MGallery Collection

Hotels
MGallery
8.3 (1440 reviews)
654 Nelson Street , Vancouver , ca

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Outstanding service
Convenient location
Good breakfast options
Cons:
Thin walls
Some noise from outside

Categories

Cleanliness
7.91
Housekeeping received praise for a spotless room, but some comments mentioned thin walls which could impact perceived cleanliness.
Service
8.88
Staff were frequently described as outstanding and accommodating, with several guests highlighting exceptional service.
Location
8.42
The location was praised for its convenience to transit, restaurants, and attractions, though it was noted to be a bit rough at night.
Room Quality
8.27
Rooms were reported as comfortable and free upgraded, with some remarks about the TV having limited options.
Amenities
8.2
The hotel provides several complimentary items, and the amenities were deemed satisfactory.
Value for Money
8.36
Guests felt the hotel provided good value for the price, especially for a mini vacation.
Food and Beverage
8.21
Breakfast was mentioned positively, with variety and taste highlighted.
Overall Experience
8.18
Most guests expressed satisfaction with their stay, despite some negative comments regarding a specific customer service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 00:48

Property Description

Luxurious Accommodation in the Heart of Vancouver

Top-notch Amenities: Hotel Belmont Vancouver MGallery offers free bikes, a restaurant, and a bar for guests to enjoy during their stay. The 4-star hotel also provides a 24-hour front desk, an ATM, and free WiFi, ensuring convenience and comfort for all visitors.

Concierge Services and Tours: With a business centre, concierge service, and tour organization, guests can easily plan their activities and explore the city hassle-free. The hotel's prime location in the centre of Vancouver allows easy access to popular attractions like Orpheum Theatre and Pacific Centre Mall.

Outdoor Activities: For those looking to explore the city, guests can take advantage of the complimentary bikes and enjoy cycling around Vancouver. Don't miss the chance to stay at Hotel Belmont Vancouver MGallery for a truly unforgettable experience.

Important information:

Please note that the main entrance is accessed via a flight of stairs.

When traveling with pets, please note that an extra charge of 25.00 CAD per pet, per night applies. Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1440 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 8.27
Amenities: 8.2
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 8.18
J
Jon family_with_children ca
9
2026-04-07 via Nuitee
T
Tiffany couple ca
10
2026-04-03 via Nuitee
N
Nawar couple ca
2
Profiting from Clients' misery
Pros:

The rooms were clean

Cons:

We were charged for late fees despite a historic snowstorm that derailed our travel by 24h. We informed the hotel of the delay as soon as we found out at Toronto airport. The response we received was standard corporate speak: cancellations made after 6 p.m. the day before are subject to a penalty. We explained that this was a "force majeure" situation, and that it had been our intention to check in on time. We even showed both the original boarding pass and the updated boarding pass for the delayed flight, but they didn’t care and insisted on charging us “late fees” regardless, even though the hotel was half empty when we checked in.

Besides the bad location, junkies, homeless, the single working elevator, and dimly lit room, we ended up checking out three days early due to the staff and management’s blasé attitude, combative and predatory attitude to our snowstorm ordeal. We strongly recommend avoiding the Belmont if you’re looking for an establishment with respectful and responsive customer service.

P.S. The only exception to the above was a receptionist named Dean, who expressed sympathy and handed us a bottle of water as we dragged our luggage out of the hotel.

2026-04-02 via Nuitee
L
Lesley family_with_children gb
8
2026-04-02 via Nuitee
D
Diana family_with_children ca
10
Pros:

Location was perfect for our trip.

2026-04-01 via Nuitee
T
Trail34801441035 Family
10
Stay at Hotel Belmont MGallery
Pros:

The staff were so helpful from the tine we checked in and during our stay. The front desk explained everything we need to know, they even offered free drinks for every guest. One of the staff, Sukhpal ensured that all our luggages were delivered in the assigned rooms, from the time it got off our service vehicles. Nice experience. Kudos to Hotel Belmont Team!

2026-03-30 via Tripadvisor
J
jenniferbL8400VF Family
10
Hotel Belmont review
Pros:

Vikram was key to making our trip exceptional. He checked us in, made sure we had everything we needed and texted daily to make sure we were enjoying our stay. Vikram went above and beyond several times during our stay and was truly kind and helpful!!!
The hotel is clean, but rooms are tiny. It is in an interesting part of town and can get a little loud during the weekends. Great price with breakfast included and a short walk from everything downtown related.
Would stay again.

2026-03-30 via Tripadvisor
B
Briony family_with_children au
6
Cons:

Breakfast average
Room very small

2026-03-30 via Nuitee
D
Dani couple ca
9
We would definitely stay here again. Close to all we wanted to see and do downtown.
Pros:

Cozy, clean, unique and stylish, very attentive staff, pub next door was convenient

Cons:

Parkade instructions were not well communicated. Resulted in a parking ticket. Staff remedied it right away.

2026-03-28 via Nuitee
L
Lynette couple au
8
Pros:

Good value for money

Cons:

Too far from waterfront

2026-03-27 via Nuitee
J
Jared couple ca
10
Amazing staff service, we felt so welcomed.
Pros:

The location was perfect for going to a concert on Granville, walking distance to everything.

Cons:

I have nothing bad to say.

2026-03-26 via Nuitee
M
monica family_with_children ar
8
Pros:

Precio

2026-03-26 via Nuitee
D
Darren solo_traveller ca
9
Stay was satisfactory for my needs with some bonus features.
Pros:

Greeting and front staff. Welcome package was appreciated.

Cons:

Breakfast disappointing.

2026-03-26 via Nuitee
S
Sarah family_with_children au
8
We would stay again
Pros:

The bed was very comfortable, and the staff were great.

Cons:

The room was a little small with suitcases, but it suited our needs for the 2 nights.

2026-03-23 via Nuitee
D
Douglas couple ca
7
Cons:

I was upgraded from a double bed room to a king by the desk clerk. He didn't mention i would be charged $22 for the difference in room price..I was upgraded the trip before and it was complemtory as I didn't ask for it this trip or last.

2026-03-23 via Nuitee
C
Chris couple ca
10
Would highly recommend.
Pros:

Great value, great place.

Cons:

No restaurant at the time.

2026-03-23 via Nuitee
C
caudill solo_traveller us
7
We have a service dog and was questioned an interrogated about her. The lady at the front desk has no idea how she made
Pros:

Overall clean

2026-03-22 via Nuitee
P
Priyale solo_traveller au
9
Pros:

Good location, very comfortable beds, clean

Cons:

Staff seem like they don’t 100% know what’s going on

2026-03-20 via Nuitee
D
Daniel couple de
8
2026-03-17 via Nuitee
B
Birgit couple de
8
2026-03-16 via Nuitee