Residence Inn Houston Sugar Land/Stafford

Hotels
•
Residence Inn
7.5 (72 reviews)
12703 Southwest Freeway , Stafford , US
+1 281-277-0770

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean and tidy rooms
Comfortable stay
Good breakfast/food
Convenient location near restaurants/shopping
Complimentary amenities (coffee, paper towels)
Cons:
No daily housekeeping reported
Third-floor access inconvenient for guests with small dogs
At least one report of a severely negative overall experience

Categories

Cleanliness
8.5
Multiple reviews explicitly praise cleanliness and tidy rooms; one isolated negative report but overall cleanliness is a clear positive.
Service
8.5
Staff repeatedly described as nice, helpful and polite in several reviews, supporting a strong service score.
Location
8
Location called 'nice' and 'right off the expressway' near restaurants/shopping; generally convenient for guests.
Room Quality
7.5
Rooms described as comfortable and tidy, but reports of no daily housekeeping and one very negative experience lower the score slightly.
Amenities
7
Complimentary items (coffee, paper towels) and breakfast mentioned positively, but limited housekeeping and no major luxury amenities keep this moderate.
Value for Money
7
Guests recommend booking again and report pleasant stays, implying reasonable value, though not explicitly quantified.
Food and Beverage
8
Food cited as 'good' and breakfast described as 'nice' in multiple reviews, supporting an above-average rating.
Overall Experience
5.5
Most reviews are positive (comfortable stay, friendly staff, clean), but an emphatic 'Horrible' review reporting 'Everything' as a con meaningfully pulls down the overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:59

Property Description

Luxurious All-Suite Hotel Experience

Suite Perks Galore
Indulge in fully equipped kitchens, cozy fireplaces, and flat-screen TVs with HBO in our spacious suites. Enjoy dining and seating areas, along with desks, Wi-Fi, and video games for your entertainment.

Fun and Fitness
Take advantage of our gym, tennis courts, outdoor pool, and jacuzzi. Start your day with a delicious breakfast, then unwind in the barbecue area or hold a meeting in our versatile meeting room.

Convenient Location
Located just a mile from First Colony Mall, our hotel is a short drive from major attractions like George Ranch Historical Park and downtown Houston. Don't miss out on exploring the vibrant city during your stay at Houston Sugar Land Residence Inn. Book now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

7.5
Based on 72 reviews
Cleanliness: 8.5
Service: 8.5
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 7
Food and Beverage: 8
Overall Experience: 5.5
D
Diedra • solo_traveller • us
5
2026-11-04 • via Nuitee
A
Anthony • family_with_children • us
10
Staff was nice room was comfortable overall everything was clean that made it a comfortable stay.
Pros:

Pleasant experience

Cons:

No Complaints

2026-10-30 • via Nuitee
C
Chiquita • family_with_children • us
10
Pros:

Clean and food was good

Cons:

Being on 3rd floor with small dog having to take him to the restroom

2026-10-29 • via Nuitee
C
Carlo • family_with_children • us
10
The Hotel exceeded my expectations and the Staff were amazing.
Pros:

The Staff were very Kind and Helpful, the Rooms were very Clean and Tidy, and there were a good amount of Amenities provided without charge like Paper Towels and Coffee.

2026-10-21 • via Nuitee
M
Miranda • family_with_children • us
10
I would definitely be booking here again when visiting! 10/10 totally recommend.
Pros:

Very helpful and polite staff. The hotel was right off the expressway and was near a lot of restaurants/shopping centers.

Cons:

N/A

2026-10-19 • via Nuitee
A
Areil • solo_traveller • us
10
2026-08-06 • via Nuitee
U
uzochukwu • couple • us
8
Great
Pros:

Good job

Cons:

N/A

2026-08-06 • via Nuitee
A
Areil • solo_traveller • us
10
2026-08-06 • via Nuitee
K
Kymbirlee • family_with_children • us
10
Pros:

Everything was great! Very nice staff, nice breakfast, cleanliness, provided everything that was listed.

2026-07-18 • via Nuitee
W
Wai • family_with_children • us
10
2026-07-10 • via Nuitee
C
Christmas-White • couple • us
10
It was a great stay
Pros:

Nice location.

Cons:

No house cleaning daily.

2026-07-06 • via Nuitee
D
Dawn • couple • us
1
2026-07-02 • via Nuitee
M
Mohammad • solo_traveller • us
6
2026-07-01 • via Nuitee
O
Ojanee • couple • us
1
Horrible
Pros:

Nothing

Cons:

Everything

2026-06-29 • via Nuitee
N
Naketa • extended_group • us
7
2026-06-03 • via Nuitee
D
DeeDee • family_with_children • us
1
2026-05-12 • via Nuitee
A
april • couple • us
8
Stay was great for 1 night
Pros:

Nice area

Cons:

It could use some updating

2026-04-28 • via Nuitee
T
Terrance • couple • us
8
2026-04-27 • via Nuitee
E
Ekundayo • couple • us
1
Unpleasant and very disappointing. Not the standard I expected from a Marriott hotel.
Cons:

Our room was “tired”. The carpet was torn and frayed at the edges. The walls and bathroom were stained, and there was an unpleasant odor that hung in the air. It was also very noisy.

2026-03-29 • via Nuitee
G
Geovanie • couple • us
10
2026-03-24 • via Nuitee