Residence Inn Houston Sugar Land/Stafford

Hotels
•
Residence Inn
8.2 (130 reviews)
12703 Southwest Freeway , Stafford , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Convenient on-site parking
Cons:
Towels not delivered
Television issues
Unremarkable stay

Categories

Cleanliness
8.53
The property is always clean the staff all over are excellent.
Service
9
Everyone was super friendly and accommodating.
Location
8.54
Standard quality for this hotel tier.
Room Quality
7.49
My stay was unremarkable.
Amenities
8.02
The on-site parking was a plus.
Value for Money
7.98
Standard quality for this hotel tier.
Food and Beverage
8.03
Standard quality for this hotel tier.
Overall Experience
8
Mixed feelings regarding my stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:24

Property Description

Luxurious All-Suite Hotel Experience

Suite Perks Galore
Indulge in fully equipped kitchens, cozy fireplaces, and flat-screen TVs with HBO in our spacious suites. Enjoy dining and seating areas, along with desks, Wi-Fi, and video games for your entertainment.

Fun and Fitness
Take advantage of our gym, tennis courts, outdoor pool, and jacuzzi. Start your day with a delicious breakfast, then unwind in the barbecue area or hold a meeting in our versatile meeting room.

Convenient Location
Located just a mile from First Colony Mall, our hotel is a short drive from major attractions like George Ranch Historical Park and downtown Houston. Don't miss out on exploring the vibrant city during your stay at Houston Sugar Land Residence Inn. Book now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 130 reviews
Cleanliness: 8.53
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8
A
Adelita • family_with_children • us
8
2026-01-19 • via Nuitee
N
Natalia • extended_group • us
7
After all it was great stay.
Pros:

Great location close to many places !

Cons:

The carpet on the room was a little smelly and so as the room. We requested trash removal and thy didn’t come.

2026-01-10 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

La disponibilità del personale e la struttura

Cons:

Mi é piaciuto sostanzialmente tutto

2025-12-15 • via Nuitee
F
FCFN • extended_group • it
9
2025-11-28 • via Nuitee
K
Kimberly • family_with_children • us
9
I have stay here several times, always pleased
Pros:

The property is always clean the staff all over are excellent

Cons:

That I had to leave

2025-10-16 • via Nuitee
S
sonya • family_with_children • us
10
2025-09-17 • via Nuitee
E
Emma • friends
10
Pros:

Everyone was super friendly and accommodating

2025-09-09 • via Nuitee
M
MICHELLE • family_with_children • us
6
My stay was un remarkable.
Pros:

The on site parking was a plus.
The lady at the front desk was very friendly and helpful. She registered me for Marriott Bonvoy and I appreciated it.

Cons:

Being told that towels would be delivered and that the used towels would be taken and it DID NOT happen.
The television went out and never came back on.

2025-07-19 • via Nuitee
M
meghan • family
10
Pros:

Good

2025-06-25 • via Nuitee
A
Andre' • family with young children • us
4
Disappointing
Pros:

Nothing

Cons:

Outdated furniture and dirty room

2025-04-19 • via Nuitee
M
meghan • family
10
Pros:

Convenient

2025-04-18 • via Nuitee
B
Big • family with young children • us
10
Exceptional
Pros:

It smells really good .... The food was great

Cons:

Nothing there's nothing for me that we dislike....hands down a great hotel

2025-03-06 • via Nuitee
J
Jason • family with young children • us
5
Passable
Pros:

The room was clean

Cons:

The TV stopped working, Not good lighting in the bathroom sink area, the shower head had a bad leak

2025-02-24 • via Nuitee
M
MarTesscia
10
Pros:

Good stay!!

2025-02-22 • via Nuitee
G
George • partner
10
Pros:

Clean

2025-01-22 • via Nuitee
L
Lindsay • family
4
Pros:

We stayed here 2 nights . I walked out to my car with a few bags , the gentlemen at the front desk said “have a great day” no later than 10 min I walked back in , grabbed a coffee , and he asked “ are you staying here in a very condescending tone “ I said yes and held up my key and informed him I had just walked out 5 min ago: no apology or anything . Made me feel like I needed to prove to him I was a guest was disappointment , and lack of attention to the guests of the hotel . As someone who is the first person you see when you walk in the hotel , I would strongly consider training the front desk to be friendly and attentive to guests .

2024-11-17 • via Nuitee
T
Tenae • young couple • us
10
Exceptional
2024-10-23 • via Nuitee
J
johncL2639HQ • Family
10
Top tier service
Pros:

Service is top tier bubbly and energetic from the early morning to late afternoon!! Travis is a rockstar of the hotel not only with me but to every guest plus his staff loved it!! It's rare that you find service like that, especially In that industry. He gets the job done! My room was clean and fresh and the bed oh oh-so comfortable! There's no such thing as a perfect hotel yes it does need some touches but the service is what I will be looking for and They especially Travis provided that! The gym/pool is standard however if they can just clean the grill it would be a good thing for my steaks lol!! Perfect location near all the restaurants and entertainment! Highly recommend!! My new home from home check it out for yourself because I read the reviews and its a hit and miss if you don't check it out for yourself!

2024-10-16 • via Tripadvisor
A
Akinsola • group • gb
7
Still beautiful
Pros:

The area was quiet and close to nice shops and resturants.

Cons:

The breakfast can be better and the furniture can be upgraded

2024-10-07 • via Nuitee
M
melissarG8987PH • Business
2
Run !!! Do no book!!!!
Pros:

This is one of the worst hotels I stayed at. I was suppose to stay for 7 months but I only stayed for 30 days which was too long. First I want to say the front desk was amazing. Very friendly and the assistant manager is very personable. I was greeted by roaches in the hallway. I moved my room due to noise and it was worst. Bathtub was stopped up and ants were throughout the carpet. The rooms are very old and carpets stained. Moved my room again only to get bug bites and more roaches. The housekeeper emailed me it was a rare occurrence. But based on reviews I don’t think so.

2024-10-05 • via Tripadvisor