Comfort Suites Salem

Hotels
Comfort Suites
8.4 (947 reviews)
630 Hawthorne Southeast , Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good breakfast options
Cons:
Cleanliness issues in some rooms
Noise from outside

Categories

Cleanliness
7.54
Some reviews mention dirty rooms with hair and garbage; others report clean accommodations.
Service
9.01
Staff were frequently described as friendly and helpful.
Location
8.55
Good access to the highway and nearby food options.
Room Quality
8
Rooms were generally clean and comfortable, though some had issues.
Amenities
8.53
Pool and hot tub received positive mentions; breakfast options were praised.
Value for Money
8.49
Guests felt they received good value, particularly for cleanliness and amenities.
Food and Beverage
8.54
Breakfast was consistently rated as good.
Overall Experience
8.51
Overall stay was positive for most guests despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:19

Property Description

Convenient Location and Nearby Attractions
Located between Eugene and Portland in the Willamette Valley, our hotel is the ideal base for exploring the Oregon State Capitol, colleges, museums, and specialty shops in the area.

Full-Service Amenities
Enjoy complimentary high-speed Internet, evening cookies, a hot breakfast with a variety of options, and a Grab & Go bag for early departures. Guests can also make use of the exercise room, indoor pool, and hot tub.

Comfortable Guest Rooms
Relax in rooms equipped with 50-inch LCD TVs, free HBO, microwave, refrigerator, and coffee maker. Stay connected with the recharge device and AC/USB outlets.

Ready to experience comfort and convenience at our hotel? Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please add that only dogs are accepted as pets. Cats are not accepted.

A pet fee will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 947 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
J
James solo_traveller us
10
2026-04-13 via Nuitee
J
Josie family_with_children us
10
2026-04-10 via Nuitee
E
Ellaine family_with_children us
9
2026-04-10 via Nuitee
T
Thomas couple us
8
Pros:

Location

Cons:

Short rug in room / not pleasant to walk on
tiles

2026-04-10 via Nuitee
T
Tawni couple us
10
Pros:

Cleanliness

Cons:

My room was hot when I got in there, it had been a 78 degree day but the AC once turned on cooled down the room quick enough.

2026-04-07 via Nuitee
H
Hillary family_with_children us
10
2026-04-05 via Nuitee
S
Spencer extended_group us
10
2026-04-01 via Nuitee
M
Melissa family_with_children ca
10
Lovely place to stay and great value, great breakfast
Pros:

Looks great from outside, interior well kept, clean, pool area nice

Cons:

Would be nice if laundry was updated, still coin operated but functioned fine

2026-04-01 via Nuitee
M
Martin extended_group us
10
2026-03-31 via Nuitee
J
Jon solo_traveller us
1
Cons:

Cancelled my reservation, but the property keep my payment.

2026-03-31 via Nuitee
A
Amber family_with_children us
7
Decent stay would stay again
Pros:

The property was very presentable. The room was clean and the breakfast was decent

Cons:

The ac didn't work, but they brought us a fan to use. The bed slid of the frame a bit. There was a bandaid a q tip and an eyelash. In the pool area.

2026-03-31 via Nuitee
A
Andrei solo_traveller us
10
2026-03-30 via Nuitee
T
Tina couple us
3
Booking.com did me wrong! I prepaid got confirmation number An it was never booked I guess comfort said . I’m waiting on
Pros:

Clean. An friendly!

Cons:

Loved it all!

2026-03-29 via Nuitee
A
Araceli extended_group us
8
2026-03-29 via Nuitee
S
Shawnte family_with_children us
8
Pros:

Room was really nice. I loved that we didn't have to get a 3rd room to accommodate all of us. Fitness room was good.

Cons:

The beds were pretty uncomfortable. One side of one of the beds was leaning, so when you lay down, it would feel like you were going to fall off. Frame was tin, so very loud if you kicked it.

2026-03-28 via Nuitee
J
Jeannette couple us
8
2026-03-25 via Nuitee
F
Frankie family_with_children us
9
2026-03-24 via Nuitee
J
Jason extended_group us
9
Pros:

How clean it was very friendly staff

Cons:

Loud noises due to the many kids running around

2026-03-24 via Nuitee
A
Anthony solo_traveller us
10
2026-03-24 via Nuitee
G
Gabriela solo_traveller us
10
2026-03-23 via Nuitee