Best Western Plus Marina Shores Hotel

Hotels
•
Best Western Plus
8.6 (1052 reviews)
34280 Pacific Coast Highway , Dana Point , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.49
The hotel had issues with room cleanliness, as noted by dirty sheets and trash under the bed.
Service
9.96
Front desk staff received high praise for being friendly and accommodating.
Location
9.5
The hotel is well-located, with easy access to the beach and nearby restaurants.
Room Quality
8.45
Rooms are spacious but outdated; some maintenance issues should be addressed.
Amenities
8.98
Good breakfast options and convenient parking available.
Value for Money
8.44
While some aspects were good, the overall experience did not justify the price paid.
Food and Beverage
6.49
Breakfast options were poor, and some guests reported dissatisfaction with food quality.
Overall Experience
9.46
Overall, a mixed experience with strengths in service and location but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:13

Property Description

Outdoor Pool and Hot Breakfast
The Best Western Plus Marina Shores Hotel in Dana Point offers a refreshing year-round outdoor pool and a delicious hot American breakfast to kickstart your day. Enjoy a relaxing swim and indulge in a hearty breakfast before exploring the nearby Dana Point Harbor just minutes away.

Spa Bath and Modern Amenities
Unwind in the comfort of your air-conditioned guest room featuring a luxurious spa bath. Each room is equipped with modern amenities such as a flat-screen cable TV, iPod docking station, refrigerator, and coffee maker. Experience a blend of comfort and convenience in our traditionally decorated rooms.

24-Hour Reception and Fitness Center
Our hotel provides a 24-hour reception for your convenience and a fitness center to keep up with your workout routine. Additionally, take advantage of our business center offering fax and photocopying services. Whether for leisure or business, Best Western Plus Marina Shores Hotel has you covered.

Book your stay at Best Western Plus Marina Shores Hotel and experience the perfect blend of comfort and convenience during your Dana Point getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1052 reviews
Cleanliness: 7.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 6.49
Overall Experience: 9.46
B
Brian • family_with_children • us
10
Great place to relax & be able to really enjoy Dana Point
Pros:

The 1st thing you'll notice is the great location. So beautiful & walkable. We walked to 2 parks & the best homemade ice cream place. Best of all, the staff was so helpful & friendly. The room was large & clean & parking was easy.

2026-02-13 • via Nuitee
P
P1850DClindaw • Family • Phoenix, Arizona
6
Hotel looked old but room was clean
Pros:

All staff members were friendly and helpful. The breakfast was your standard fare, but the coffee was very good. I am only giving this hotel a three-star rating because it appeared to be quite run down. We had a room with two queen beds, a balcony, and a sitting room. Our room entrance was on the outside, not the interior, which is never my preference. We arrived around 10 PM. Upon entering our room, we were met with a rather strange odor (cleaning agents?) and the lights didn't work from the wall switch. We had to enter dark rooms using the flashlight feature on our phones to locate floor lamp switches. This is not the safest situation for women. The furniture and mattresses looked very old but were clean. The tub/shower also looked extremely beat up. Free parking was very convenient in a garage type setting.

2026-01-30 • via Tripadvisor
D
Doug • solo_traveller • us
8
Met my expectations. Super convenient location for my stay. Would use again.
Pros:

Room was clean. Bed was comfortable. Appreciated having a refrigerator. Really appreciated having the breakfast.

2026-01-30 • via Nuitee
S
sara • family_with_children • us
7
2026-01-29 • via Nuitee
L
Leslie • couple • us
8
Cons:

Little loud due to the proximity to PCH.

2026-01-28 • via Nuitee
I
icdds • Couples • Arroyo Grande, San Luis Obispo County, California
10
Like to travel
Pros:

Great location with excellent service. The room was clean and comfortable. Will definitely stay here again.

2026-01-25 • via Tripadvisor
R
Rita • family_with_children • us
10
Pros:

Love the room was great for my Son with the Roll in Shower

Cons:

The Carpet in the room makes it hard for a person in a wheelchair to move around

2026-01-25 • via Nuitee
J
jamesvd • Couples • Calgary, Alberta
10
Great location and excellent staff.
Pros:

Stayed here for six nights. Hotel was clean and we found the staff extremely friendly and helpful. The location was great, a few minutes walk to the beach and quite a few restaurants nearby. Would definitely stay here again.

2026-01-24 • via Tripadvisor
A
Andrew • couple • za
6
2026-01-22 • via Nuitee
E
evie • couple • us
7
Cons:

Racist area

2026-01-21 • via Nuitee
N
Nick • couple • us
8
2026-01-21 • via Nuitee
K
Kenneth • solo_traveller • us
8
Pros:

Breakfast needed more fruit

Cons:

No other complaint

2026-01-20 • via Nuitee
A
Andrew • couple • us
8
Pros:

Good Breakfast and for sitting on PCH it was quiet at night

2026-01-20 • via Nuitee
R
Ragnar • couple • de
8
Zentrale Lage, viele Parkplätze und gutes Frühstück
Pros:

Das Hotel liegt direkt am Highway Nr One, somit ist mit verstärktem Verkehr zu rechnen. Ausreichend Parkplätze stehen zur Verfügung. Die Zimmer waren sehr geräumig und die Balkone laden zum Verweilen ein, aber insgesamt ist eine Modernisierung mal notwendig. Das Frühstück war klassisch BW, aber vollkommen in Ordnung. Die Lage vom Hotel und der kurze Fußweg zum Strand bzw Hafen sind ideal.

Cons:

Der Straßenverkehr ist deutlich wahrnehmbar und eine frühere Anreise ist trotz zahlreicher freier Zimmer nicht möglich gewesen, so dass wir eine "Strafe" bezahlen mussten - wir waren gegen 13 Uhr vor Ort und ab 15 Uhr war offizielles Einchecken. Und die Zimmer müssen dringend modernisiert werden.

2026-01-20 • via Nuitee
L
Luis Enrique • family_with_children • mx
8
Pros:

i liked more the calm

2026-01-20 • via Nuitee
A
ashley • couple • us
10
2026-01-20 • via Nuitee
K
Kenneth • family_with_children • us
10
Pros:

Customer service

Cons:

Cleanliness

2026-01-20 • via Nuitee
M
Michele • solo_traveller • us
10
Wonderful
Pros:

It was hot and fresh.

2026-01-19 • via Nuitee
W
William • couple • us
9
Pros:

Beakfast was great, as were the room and location. Having an extra room with an extra TV was a bonus.

2026-01-19 • via Nuitee
E
Eydie • couple • us
7
Pros:

Breakfast was Okay . Not enough Choices.

One day ran out of Orange juice . Not acceptable.

Cons:

We got to the hotel . Staff said room needed another

30-40 minutes to be cleaned ( this is passed the

Check in time ) . We went to the beach for 1.5 hours.

We came back. Staff told us they found a clogged

sink and it would be another 15-20 minutes.

we waited in the lobby for about an hour. Nobody

said anything. We asked again what was going on ?

They finally said the clogged sink was not fixed yet.

after more time they finally offered us a different

comparable room. Why didn’t they do that in the

first place? The other room was fine. This was not

a way to start off the trip . Very aggravating.

2026-01-19 • via Nuitee