Best Western Plus Marina Shores Hotel

Hotels
Best Western Plus
8.6 (1163 reviews)
34280 Pacific Coast Highway , Dana Point , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.49
The hotel had issues with room cleanliness, as noted by dirty sheets and trash under the bed.
Service
9.96
Front desk staff received high praise for being friendly and accommodating.
Location
9.5
The hotel is well-located, with easy access to the beach and nearby restaurants.
Room Quality
8.45
Rooms are spacious but outdated; some maintenance issues should be addressed.
Amenities
8.98
Good breakfast options and convenient parking available.
Value for Money
8.44
While some aspects were good, the overall experience did not justify the price paid.
Food and Beverage
6.49
Breakfast options were poor, and some guests reported dissatisfaction with food quality.
Overall Experience
9.46
Overall, a mixed experience with strengths in service and location but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:13

Property Description

Outdoor Pool and Hot Breakfast
The Best Western Plus Marina Shores Hotel in Dana Point offers a refreshing year-round outdoor pool and a delicious hot American breakfast to kickstart your day. Enjoy a relaxing swim and indulge in a hearty breakfast before exploring the nearby Dana Point Harbor just minutes away.

Spa Bath and Modern Amenities
Unwind in the comfort of your air-conditioned guest room featuring a luxurious spa bath. Each room is equipped with modern amenities such as a flat-screen cable TV, iPod docking station, refrigerator, and coffee maker. Experience a blend of comfort and convenience in our traditionally decorated rooms.

24-Hour Reception and Fitness Center
Our hotel provides a 24-hour reception for your convenience and a fitness center to keep up with your workout routine. Additionally, take advantage of our business center offering fax and photocopying services. Whether for leisure or business, Best Western Plus Marina Shores Hotel has you covered.

Book your stay at Best Western Plus Marina Shores Hotel and experience the perfect blend of comfort and convenience during your Dana Point getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1163 reviews
Cleanliness: 7.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 6.49
Overall Experience: 9.46
T
Truiet family_with_children us
8
2026-08-15 via Nuitee
D
donna couple us
5
The location was good for us.
Pros:

The staff was excellent. The coffee for breakfast was very good. The location for our needs was fine.

Cons:

It could have been cleaner. The in room coffee maker was filthy. The hotel was dated and dirty in some area.

2026-08-13 via Nuitee
K
Książek family_with_children pl
1
2026-08-13 via Nuitee
A
Aleah solo_traveller us
8
Pros:

The close proximity to Doheny State Beach and Dana Point Harbor. The price was great. The included breakfast was good and just enough for my three sons. Staff was very friendly.

Cons:

The beds were uncomfortable. The pet relief area needs to be updated with grass and not gravel. It is just outside of the parking structure. I went out around 6:30 am with my dog and sons to walk and relieve my lab and there was some less than desirable activity going on with what seemed to be a vagrant engaging in drug activity. Not what I want my sons exposed to. If my husband were not with us, he is usually gone alone of the Summer because he is a firefighter, I would not have stayed here. He walked our dog at night and encountered the same sort of activity.

2026-08-13 via Nuitee
B
Brenda family_with_children us
7
Pleasant. Would probably stay again
Pros:

The staff was very sweet and inviting. Overall quite and anything we asked for they had and delivered speedy service. Absolutely loved the location. Close to family friendly area on the beach, but only a short 5 minute drive and your by a beautiful beach that's more secluded

Cons:

Definitely needs some upgrades. Mold in shower and on the window curtains. Trash left over from previous guests. Rust and mold was kinda everywhere

2026-08-11 via Nuitee
J
Jody solo_traveller us
8
Bring your family and spring for the suite.
Pros:

The room was clean. Roomy. The beds were super comfy. The jet tub was a favorite of my grandson. The staff was very friendly and attentive. When I asked about restaurants within walking distance to the hotel, the front desk lady told me what was close and where each was located. Every question I text was answered promptly except one (I'll get to that). I would 100% come again and refer my friends. The breakfast attendant was sweet and helpful. Housekeeping was all smiles when we passed them in the hall. I'm sorry I didn't keep track of names but a big thanks to all for making my little vacation so wonderful. My grandsons had a blast.

Cons:

The one question that wasn't answered was the question I texted about the pool. I read that it was heated, but to my 7 yr old grandsons disappointment, it was not.
I wasn't crazy about the breakfast. The sausage was covered in water, the eggs looked weird, they ran out of Oj, and the setup could be laid out better to avoid big traffic in the tightest corner. The reviews were so positive about the breakfast that I guess I was expecting more. My opinion is it could easily be much better with a few inexpensive changes and staying on top of ordering supplies.
My only negative about our room was the patio. Being a dog friendly hotel, they should have a way of cleaning the dog pee off the wall.

2026-08-08 via Nuitee
M
Meghan solo_traveller us
10
2026-08-08 via Nuitee
A
Andrew solo_traveller us
5
Pros:

Room was clean

Cons:

No shade or umbrellas in pool area and only 1 lounge chair.

2026-08-04 via Nuitee
M
Mishanay couple us
3
Terrible
Cons:

The rooms weren’t clean complained of a smell ! The hotel tried to say something about smoking while I’m 7 months pregnant ! Discrimination at its finest!

2026-08-04 via Nuitee
J
Julie couple us
3
Pros:

Bed was comfortable

Cons:

Given ADA room at farthest location from elevator outside hotel. Room door was poorly hung. Gaps on all sides. Bathroom not cleaned properly or needs updating. Balcony furniture covered in bird feces. Unusable.

2026-08-03 via Nuitee
P
Paulo solo_traveller us
4
2026-08-02 via Nuitee
R
Raúl couple us
4
2026-07-25 via Nuitee
D
Deric couple us
9
2026-07-23 via Nuitee
N
Nicholas solo_traveller us
10
Great
Pros:

Wasn't very good

Cons:

Eggs were cold

2026-07-18 via Nuitee
S
Sarena family_with_children us
5
Pros:

nice staff. great location

Cons:

felt like a motel. balcony small and room felt dark very little natural light

2026-07-18 via Nuitee
A
Angel couple us
8
Pros:

The staff was friendly, the room was clean and well kept up

2026-07-18 via Nuitee
A
Alexandra couple us
5
Pros:

Location, service at breakfast they were great they even had some gluten free bagels and the bath tub was great!!!

Cons:

Somewhat ran down, the bed was awful.

2026-07-17 via Nuitee
E
Eddie family_with_children us
7
2026-07-16 via Nuitee
M
Mary solo_traveller us
10
Love their rooms .. we get so much extras for the same rate a small motel .. large spacious room jacuzzi in room .. grea
Pros:

Everything

Cons:

Tv had an issue

2026-07-16 via Nuitee
R
Ruth solo_traveller ie
10
2026-07-14 via Nuitee