Best Western Plus Marina Shores Hotel

Hotels
•
Best Western Plus
8.6 (1052 reviews)
34280 Pacific Coast Highway , Dana Point , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.49
The hotel had issues with room cleanliness, as noted by dirty sheets and trash under the bed.
Service
9.96
Front desk staff received high praise for being friendly and accommodating.
Location
9.5
The hotel is well-located, with easy access to the beach and nearby restaurants.
Room Quality
8.45
Rooms are spacious but outdated; some maintenance issues should be addressed.
Amenities
8.98
Good breakfast options and convenient parking available.
Value for Money
8.44
While some aspects were good, the overall experience did not justify the price paid.
Food and Beverage
6.49
Breakfast options were poor, and some guests reported dissatisfaction with food quality.
Overall Experience
9.46
Overall, a mixed experience with strengths in service and location but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:13

Property Description

Outdoor Pool and Hot Breakfast
The Best Western Plus Marina Shores Hotel in Dana Point offers a refreshing year-round outdoor pool and a delicious hot American breakfast to kickstart your day. Enjoy a relaxing swim and indulge in a hearty breakfast before exploring the nearby Dana Point Harbor just minutes away.

Spa Bath and Modern Amenities
Unwind in the comfort of your air-conditioned guest room featuring a luxurious spa bath. Each room is equipped with modern amenities such as a flat-screen cable TV, iPod docking station, refrigerator, and coffee maker. Experience a blend of comfort and convenience in our traditionally decorated rooms.

24-Hour Reception and Fitness Center
Our hotel provides a 24-hour reception for your convenience and a fitness center to keep up with your workout routine. Additionally, take advantage of our business center offering fax and photocopying services. Whether for leisure or business, Best Western Plus Marina Shores Hotel has you covered.

Book your stay at Best Western Plus Marina Shores Hotel and experience the perfect blend of comfort and convenience during your Dana Point getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1052 reviews
Cleanliness: 7.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 6.49
Overall Experience: 9.46
P
Patricio • couple • us
10
2026-03-28 • via Nuitee
R
Rodriguez • family_with_children • us
10
2026-03-28 • via Nuitee
S
Stephen • couple • gb
10
Great Value Hotel in Dana Point
Pros:

This was the best value hotel we stayed in during our two week trip to the South West of the US.

2026-03-24 • via Nuitee
J
Jose • couple • us
9
The rooms very clean.
Pros:

Breakfast was very good.

Cons:

Hotel should have free parking.

2026-03-23 • via Nuitee
M
Maria • family_with_children • us
6
Pros:

That we were given two rooms on the same floor after insisting on it. The person at check in did not smile or wasn’t friendly.

Cons:

See above

2026-03-23 • via Nuitee
D
Dee • couple • us
8
Our stay was fine.
Pros:

Friendly staff, good location, and room size.

Cons:

Parking was cramped. Older hotel but we’ll let.

2026-03-23 • via Nuitee
R
ryan • couple • us
2
this hotel needs to hire more cleaning staff. walls a floors we’re dirty. carpets, paint, shapes are all old and in disr
Pros:

not much

Cons:

old. grimy. in disrepair.

2026-03-21 • via Nuitee
B
Brown • couple • us
8
I enjoyed the stay. I was especially
Pros:

The room was excellent. The staff was very friendly and helpful. Parking was convenient. The location was close to the beach and restaurants. The in room jacuzzi was especially appreciated.

Cons:

The location was on a busy street, so noise was disturbing.

2026-03-20 • via Nuitee
B
Beth • couple • us
9
2026-03-20 • via Nuitee
G
Grant • family_with_children • us
10
Pros:

Pretty good breakfast and everyone was very polite. Proximity to the beach was a lot of fun, only taking about five minutes to walk there. Would definitely stay again!

2026-03-15 • via Nuitee
M
Matt • family_with_children • us
10
2026-03-07 • via Nuitee
G
Griffin • family_with_children • us
8
Good cuz I got to see my grandson and family
Pros:

Breakfast was good. At the beach was great

Cons:

No microwave in room I purchased a frozen burrito from snack area in hotel. Only ti find I had no where to heat it up.

2026-03-05 • via Nuitee
C
Christopher • solo_traveller • us
8
Pros:

Spacious room with a comfortable bed. Location was great in terms of immediate amenities around the property and within walking distance to the beach.

Cons:

Not that many negatives. Only negative is the shower stall felt a little too cramped, but overall no complaints.

2026-03-03 • via Nuitee
R
Rowdy • family_with_children • us
10
Relaxing, beautiful, wonderful.
Pros:

Absolutely beautiful! As soon as we parked, there was a beautiful mural on the wall. Wonderful location, comfortable bed, we had a jetted tub?! That was awesome. The breakfast was delicious. The staff was kind, and the price of the hotel was fantastic. 10/10

2026-03-01 • via Nuitee
S
Sobia • couple • gb
7
Decent hotel, just nothing to really do in the area.
Pros:

Staff lovely and helpful, good size room and excellent large comfy bed.

Cons:

Location is not good, there's really nothing going on outside the hotel except for a couple of cafes and restaurants. It's a half hour walk down to the harbour and nothing much seems to be happening down there anyway except for Capt Dave's Whale Watching Safari, which is the reason we stayed in Dana Point, and was a total disappointment. Didn't try the breakfast as didn't appear to be good. There is an amazing gluten free cafe across the road.

2026-02-23 • via Nuitee
B
Brian • family_with_children • us
10
Great place to relax & be able to really enjoy Dana Point
Pros:

The 1st thing you'll notice is the great location. So beautiful & walkable. We walked to 2 parks & the best homemade ice cream place. Best of all, the staff was so helpful & friendly. The room was large & clean & parking was easy.

2026-02-13 • via Nuitee
P
P1850DClindaw • Family • Phoenix, Arizona
6
Hotel looked old but room was clean
Pros:

All staff members were friendly and helpful. The breakfast was your standard fare, but the coffee was very good. I am only giving this hotel a three-star rating because it appeared to be quite run down. We had a room with two queen beds, a balcony, and a sitting room. Our room entrance was on the outside, not the interior, which is never my preference. We arrived around 10 PM. Upon entering our room, we were met with a rather strange odor (cleaning agents?) and the lights didn't work from the wall switch. We had to enter dark rooms using the flashlight feature on our phones to locate floor lamp switches. This is not the safest situation for women. The furniture and mattresses looked very old but were clean. The tub/shower also looked extremely beat up. Free parking was very convenient in a garage type setting.

2026-01-30 • via Tripadvisor
D
Doug • solo_traveller • us
8
Met my expectations. Super convenient location for my stay. Would use again.
Pros:

Room was clean. Bed was comfortable. Appreciated having a refrigerator. Really appreciated having the breakfast.

2026-01-30 • via Nuitee
S
sara • family_with_children • us
7
2026-01-29 • via Nuitee
L
Leslie • couple • us
8
Cons:

Little loud due to the proximity to PCH.

2026-01-28 • via Nuitee