Best Western Plus Marina Shores Hotel

Hotels
•
Best Western Plus
8.6 (1089 reviews)
34280 Pacific Coast Highway , Dana Point , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.49
The hotel had issues with room cleanliness, as noted by dirty sheets and trash under the bed.
Service
9.96
Front desk staff received high praise for being friendly and accommodating.
Location
9.5
The hotel is well-located, with easy access to the beach and nearby restaurants.
Room Quality
8.45
Rooms are spacious but outdated; some maintenance issues should be addressed.
Amenities
8.98
Good breakfast options and convenient parking available.
Value for Money
8.44
While some aspects were good, the overall experience did not justify the price paid.
Food and Beverage
6.49
Breakfast options were poor, and some guests reported dissatisfaction with food quality.
Overall Experience
9.46
Overall, a mixed experience with strengths in service and location but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:13

Property Description

Outdoor Pool and Hot Breakfast
The Best Western Plus Marina Shores Hotel in Dana Point offers a refreshing year-round outdoor pool and a delicious hot American breakfast to kickstart your day. Enjoy a relaxing swim and indulge in a hearty breakfast before exploring the nearby Dana Point Harbor just minutes away.

Spa Bath and Modern Amenities
Unwind in the comfort of your air-conditioned guest room featuring a luxurious spa bath. Each room is equipped with modern amenities such as a flat-screen cable TV, iPod docking station, refrigerator, and coffee maker. Experience a blend of comfort and convenience in our traditionally decorated rooms.

24-Hour Reception and Fitness Center
Our hotel provides a 24-hour reception for your convenience and a fitness center to keep up with your workout routine. Additionally, take advantage of our business center offering fax and photocopying services. Whether for leisure or business, Best Western Plus Marina Shores Hotel has you covered.

Book your stay at Best Western Plus Marina Shores Hotel and experience the perfect blend of comfort and convenience during your Dana Point getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1089 reviews
Cleanliness: 7.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 6.49
Overall Experience: 9.46
E
Etchart • family_with_children • fr
10
2026-04-20 • via Nuitee
E
Etchart • family_with_children • fr
10
2026-04-20 • via Nuitee
W
Wang • solo_traveller • tw
7
2026-04-20 • via Nuitee
L
Laurie • solo_traveller • us
8
2026-04-20 • via Nuitee
D
Dieter • solo_traveller • be
7
Pros:

Goed gelegen, vriendelijk en goed ontbijt

Cons:

Verouderde kamers, toch waar wij zaten.
Parking kan je vermijden door de straat ernaast te parkeren. $25 per dag is overdreven

2026-04-18 • via Nuitee
U
Ueda • solo_traveller • us
10
Pros:

The staff was very friendly. The room was very clean and comfortable. Enjoyed the free breakfast.

Cons:

That there was a parking fee. $25 per night.

2026-04-17 • via Nuitee
E
Elizabeth • couple • us
8
Paseo familiar
Pros:

Todo nos pareció muy bonito la atencion de las personas y el lugar todo serca

Cons:

La limpieza de la habitación que nos toco era la habitación 307 estaba sucia la cama no le cambiaron la sobre funda tenia mancha negra como sangre entre el cobertor y el colchón y aparte encontramos calcetines sucios y encontramos los vasos del cafe todos sucios esos si los entregue en el lobi … no pedimos que no la cambiaran porque dijeron que arriba no quedaba nada de habitación pero eso fue lo único que no nos gusto… nos sentimos muy incomodos pero fuera de eso todo estuvo muy bien.

2026-04-16 • via Nuitee
I
Isleidy • solo_traveller • us
8
2026-04-16 • via Nuitee
M
Mashoufi • solo_traveller • ca
9
2026-04-15 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The pillows and the bed were great after a day in the sun.

Cons:

Spa tub in room not working as well as hoped.

2026-04-15 • via Nuitee
W
Wendy • couple • us
10
Pros:

It was really clean, nice staff

Cons:

The bed was squeaky when moving and getting out of bed. No microwave in room. After we left there was a charge of 50.00. We were never told that there was a charge for parking.

2026-04-14 • via Nuitee
C
chantel • solo_traveller • us
4
Pros:

Beds were very comfortable and staff were very friendly

Cons:

Coffee machines in the bedrooms didn't work, the water pressure in the shower was very weak .

2026-04-14 • via Nuitee
A
Alex • solo_traveller • us
10
wiped away four months of stress and anger thats how good it was
Pros:

I loved this place. I loved everything about it, I loved being able to count the cars going through the McDonalds Drive Thru across the street, I loved the view of the mountains, I loved the ease of whipping my truck right into the parking area, I loved the friendly staff, I loved the tuscan feel of the room, no stupid grays, carpet floors, was a winner for me, the fridge worked so well all of my drinks were just frozen enough that they were slushys and I loved that, I loved how the hot tub had its own dedicated television in the bathroom. They even replaced my key when i locked it in my room, there wasn't one complaint I have about this hotel.

Cons:

It was perfect

2026-04-13 • via Nuitee
M
Maggie • family_with_children • us
10
2026-04-11 • via Nuitee
B
Barbara • solo_traveller • us
8
2026-04-10 • via Nuitee
T
Traci • couple • us
9
Very enjoyable we had a great stay
Pros:

The location and value were great! They didn’t have our room ready at check in but were kind enough to find us a great room so we could get checked in and changed so my grandaughter could enjoy the beach! The staff were nice, having breakfast was appreciated

Cons:

Location and our room had an ocean view

2026-04-07 • via Nuitee
Y
Yodanys • couple • us
8
2026-04-05 • via Nuitee
R
Ramzia • couple • us
8
2026-04-04 • via Nuitee
R
Ruluked • extended_group • pw
7
it was ok
Pros:

rooms were ok...would be nice if the balcony and window could show more sun light to the rooms

Cons:

balcony and windows

2026-04-02 • via Nuitee
E
Elizabeth • couple • us
8
Clean, friendly, good value, in a good location
Pros:

The hotel has clean, spacious rooms in a great location. Parking was $25/night, but not terrible considering the area. Thankfully, the breakfast setup included protein alongside traditional sweet treats. The front desk staff was friendly and helpful, and the dining room leader was friendly and proud, as if it were his own restaurant. It was helpful that there were several casual dining options within walking distance of the hotel. Both the bedroom and the sitting room had TVs. The soaps and lotions in the bathroom had a nice citrus scent.

Cons:

For me, the bed was a bit too soft. The bathroom lighting was harsh (fluorescent). I didn't like that the desk in my room was wedged into a mini-alcove, feeling like a cubicle, but a colleague's room had a more traditional setup.

2026-03-30 • via Nuitee