The Best Inn & Suites

Hotels
5.8 (441 reviews)
2850 West 159th Street , Markham , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Low price/value
Helpful and courteous staff
Convenient location (for some guests)
Occasionally quiet rooms
Cons:
Very poor cleanliness (smells, stains, body hair)
Noisy and unsafe-feeling surroundings for some guests
Poor room condition (stained sheets/towels, clogged fixtures)
Bad breakfast (cold/late) and inconsistent amenities (wifi/TV/key cards)
Missing or inadequate bedding for sofa bed

Categories

Cleanliness
2
Multiple reviews repeatedly report mildew/moisty smells, urine/weed odors in halls and rooms, body hair and mystery stains on sheets/towels/furniture, and generally dirty floors — cleanliness is a major negative.
Service
9.5
Several guests called out helpful, polite and courteous staff who assisted with requests; staff responsiveness is one of the few consistent positives in the reviews.
Location
9
Location was explicitly cited as a positive in multiple reviews (and the primary redeeming feature for some guests), though a few noted the neighborhood felt rough — overall perceived as a strong point.
Room Quality
2.5
Rooms described as dingy/dengy, with blocked sinks/tubs, missing sheets for sofa bed, broken/dirty toilets, loud neighbors and poor upkeep — room quality is poor.
Amenities
6.5
Amenities had mixed feedback: wifi and TV reliability were frequently criticized and key cards required re-running, but basic on-site features (towels, pillows when requested) were ultimately provided — inconsistent but functional.
Value for Money
9
Many reviewers repeatedly called the property 'cheap' and noted the low price; despite poor cleanliness and issues, several guests still highlighted the low cost as a primary benefit, driving a high perceived value-for-money.
Food and Beverage
4.2
Breakfast was criticized for being late, cold (eggs/sausage), and needing improvement in multiple reviews; this area is below average.
Overall Experience
3.7
Overall stays were frequently described as terrible or horrible due to odors, cleanliness, noise and safety concerns; a minority praised staff and location, but the cumulative experience is negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:30

Property Description

Spacious Rooms with Free WiFi and Cable TV
Experience comfort and convenience at The Best Inn & Suites in Markham. Our spacious rooms come equipped with free WiFi and cable TV, ensuring a relaxing stay for all guests.

On-Site Fitness Room
Maintain your fitness routine during your travels with our on-site fitness room. Stay active and energized throughout your stay at our hotel.

Convenient 24-Hour Front Desk
Our dedicated staff at The Best Inn & Suites is available around the clock to assist you with any needs you may have. Enjoy peace of mind knowing help is always just a phone call away.

Plan your visit to Markham today and book your stay at The Best Inn & Suites for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note primary guest must be 21 years of age or older to make a reservation at this property and must be an occupant of the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 441 reviews
Cleanliness: 2
Service: 9.5
Location: 9
Room Quality: 2.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 4.2
Overall Experience: 3.7
J
John • couple • us
6
2026-11-04 • via Nuitee
J
Jakara • couple • us
1
Pros:

Nothing it was cock roaches in the restroom

2026-11-03 • via Nuitee
M
Munoz • couple • us
4
Disappointing but it gets the job done if you really just need a place to sleep for a night.
Pros:

Close to shops and restaurants

Cons:

The property was in poor condition. The bathroom door in our room did not fully close or lock. I booked a queen size bed but seemed to get a full size instead. The pillows were either a thin slip of fabric or a rock. The “included breakfast” was sausage links and bread, which was not as inclusive as advertised.

2026-10-28 • via Nuitee
L
Lebrandon • couple • us
5
2026-10-25 • via Nuitee
D
Davina • family_with_children • us
7
Cons:

The breakfast was not enough variety.

2026-10-21 • via Nuitee
M
Malak • couple • us
1
I went there, and they told me that my reservation was not for today, but for tomorrow. I did not stay at the hotel, and
Pros:

I went there, and they told me that my reservation was not for today, but for tomorrow. I did not stay at the hotel, and I contacted them to cancel the reservation and get my money back.

Cons:

I went there, and they told me that my reservation was not for today, but for tomorrow. I did not stay at the hotel, and I contacted them to cancel the reservation and get my money back.

2026-10-21 • via Nuitee
M
Mikey • family_with_children • gb
3
Cons:

The room was kinda dirty around the edges, the AC unit was leaking, the TV/Remote weren't working, the door handle/card reader was dangerously faulty (I had to spend at least 5 minutes trying to open the door every time I wanted to go in the room) and there was only ever one member of staff that often disappeared so you had to wait 5-10 for them to come back

2026-10-20 • via Nuitee
A
Adam • family_with_children • us
1
2026-10-16 • via Nuitee
P
Pietro • solo_traveller • it
3
Brutta esperienza
Pros:

Niente

Cons:

Niente

2026-10-14 • via Nuitee
S
Sandra • extended_group • us
1
You get what you paid for
Pros:

The price however, you get what you paid for.

Cons:

The cleanliness of the facilities such as mirror and walls was dirty. The front entrance rug had debris on it. The breakfast area was not open like it should have been. Not enough bathroom supplies and towels were not replenished over the weekend. To include the TV was not working in the room.

2026-10-12 • via Nuitee
M
Meredith • couple • us
2
Very poor for the amount paid. Very disappointed.
Pros:

The property was not kept up well. The television did not work. It was plugged in with no wires for cable!
The refrigerator did not work and could not close all the way. The bedding was not very good.

Cons:

Nothing

2026-10-11 • via Nuitee
M
Melvin • couple • us
1
I’ll never stay here again
Pros:

Location

Cons:

My room was gave away my last day somethings where stolen and threw away and needed a new room an couldn’t even provide for me worst stay ever and the breakfast was not rite at all no juice machine just really no food trash

2026-10-07 • via Nuitee
L
Lari • couple • us
1
2026-09-10 • via Nuitee
J
Jeannette • couple • fr
2
Je regrette vraiment c’était ma première fois et la dernière
Pros:

Rien du tout j’avais le cœur gros quand il fallait y retourner

Cons:

L’odeur cela sentait la moisissure le renfermé
Ce n’était pas un 3 étoiles les taches de peinture au sol même le pot de toilettes avait de la peinture pour camoufler la détérioration. Moisissure au plafond

2026-09-09 • via Nuitee
M
Mario • couple • us
1
2026-09-08 • via Nuitee
S
Shannon • couple • us
1
Better off sleeping in a tent
Pros:

Nothing except a roof over my head for the night

Cons:

Floor sinking in corner by window, the second we walked inside it had strong weed smell, lights flickered, the tv wouldn’t turn down or up let alone shut off (so didn’t sleep good at all). No vending machines or ice. Our room only had enough toilet paper for one bathroom trip and had to ask for more. People arguing in rooms. We almost left but put tape over the lock just to feel somewhat comfortable and safe while we slept.

2026-09-07 • via Nuitee
P
Patrice • family_with_children • us
3
Pros:

Very dirty. Not comfortable at all.

2026-09-07 • via Nuitee
P
Paul Michael • solo_traveller • us
2
Tres decevant, avec un TEL PRIX de LA CHAMBRE.
Pros:

Un des peresonnels etait tres impoli avec un langage un peu aggresif

Cons:

la chambre etait a cote de l'escalier et les montees et descentes des autres clients me derangeaient beaucoup ;'!!!!

2026-09-06 • via Nuitee
L
Lucretia • solo_traveller • us
6
Pros:

Close to where I needed to be around

Cons:

Tore up mattress, broken a/c unit. Floor unkept

2026-09-06 • via Nuitee
I
Ivy • extended_group • us
1
The place was robbed for their slot machine and ATM cash at 3 am. The room had mildew and dirty. The
Pros:

Nothing

Cons:

The place was robbed for their slot machine and ATM cash at 3 am. The room had mildew and dirty. The walls are thin and the breakfast was horrible down to the orange juice out the machine

2026-09-04 • via Nuitee