The Best Inn & Suites

Hotels
5.8 (441 reviews)
2850 West 159th Street , Markham , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Low price/value
Helpful and courteous staff
Convenient location (for some guests)
Occasionally quiet rooms
Cons:
Very poor cleanliness (smells, stains, body hair)
Noisy and unsafe-feeling surroundings for some guests
Poor room condition (stained sheets/towels, clogged fixtures)
Bad breakfast (cold/late) and inconsistent amenities (wifi/TV/key cards)
Missing or inadequate bedding for sofa bed

Categories

Cleanliness
2
Multiple reviews repeatedly report mildew/moisty smells, urine/weed odors in halls and rooms, body hair and mystery stains on sheets/towels/furniture, and generally dirty floors — cleanliness is a major negative.
Service
9.5
Several guests called out helpful, polite and courteous staff who assisted with requests; staff responsiveness is one of the few consistent positives in the reviews.
Location
9
Location was explicitly cited as a positive in multiple reviews (and the primary redeeming feature for some guests), though a few noted the neighborhood felt rough — overall perceived as a strong point.
Room Quality
2.5
Rooms described as dingy/dengy, with blocked sinks/tubs, missing sheets for sofa bed, broken/dirty toilets, loud neighbors and poor upkeep — room quality is poor.
Amenities
6.5
Amenities had mixed feedback: wifi and TV reliability were frequently criticized and key cards required re-running, but basic on-site features (towels, pillows when requested) were ultimately provided — inconsistent but functional.
Value for Money
9
Many reviewers repeatedly called the property 'cheap' and noted the low price; despite poor cleanliness and issues, several guests still highlighted the low cost as a primary benefit, driving a high perceived value-for-money.
Food and Beverage
4.2
Breakfast was criticized for being late, cold (eggs/sausage), and needing improvement in multiple reviews; this area is below average.
Overall Experience
3.7
Overall stays were frequently described as terrible or horrible due to odors, cleanliness, noise and safety concerns; a minority praised staff and location, but the cumulative experience is negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:30

Property Description

Spacious Rooms with Free WiFi and Cable TV
Experience comfort and convenience at The Best Inn & Suites in Markham. Our spacious rooms come equipped with free WiFi and cable TV, ensuring a relaxing stay for all guests.

On-Site Fitness Room
Maintain your fitness routine during your travels with our on-site fitness room. Stay active and energized throughout your stay at our hotel.

Convenient 24-Hour Front Desk
Our dedicated staff at The Best Inn & Suites is available around the clock to assist you with any needs you may have. Enjoy peace of mind knowing help is always just a phone call away.

Plan your visit to Markham today and book your stay at The Best Inn & Suites for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note primary guest must be 21 years of age or older to make a reservation at this property and must be an occupant of the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 441 reviews
Cleanliness: 2
Service: 9.5
Location: 9
Room Quality: 2.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 4.2
Overall Experience: 3.7
L
Lari couple us
1
2026-09-10 via Nuitee
J
Jeannette couple fr
2
Je regrette vraiment c’était ma première fois et la dernière
Pros:

Rien du tout j’avais le cœur gros quand il fallait y retourner

Cons:

L’odeur cela sentait la moisissure le renfermé
Ce n’était pas un 3 étoiles les taches de peinture au sol même le pot de toilettes avait de la peinture pour camoufler la détérioration. Moisissure au plafond

2026-09-09 via Nuitee
M
Mario couple us
1
2026-09-08 via Nuitee
P
Patrice family_with_children us
3
Pros:

Very dirty. Not comfortable at all.

2026-09-07 via Nuitee
S
Shannon couple us
1
Better off sleeping in a tent
Pros:

Nothing except a roof over my head for the night

Cons:

Floor sinking in corner by window, the second we walked inside it had strong weed smell, lights flickered, the tv wouldn’t turn down or up let alone shut off (so didn’t sleep good at all). No vending machines or ice. Our room only had enough toilet paper for one bathroom trip and had to ask for more. People arguing in rooms. We almost left but put tape over the lock just to feel somewhat comfortable and safe while we slept.

2026-09-07 via Nuitee
P
Paul Michael solo_traveller us
2
Tres decevant, avec un TEL PRIX de LA CHAMBRE.
Pros:

Un des peresonnels etait tres impoli avec un langage un peu aggresif

Cons:

la chambre etait a cote de l'escalier et les montees et descentes des autres clients me derangeaient beaucoup ;'!!!!

2026-09-06 via Nuitee
L
Lucretia solo_traveller us
6
Pros:

Close to where I needed to be around

Cons:

Tore up mattress, broken a/c unit. Floor unkept

2026-09-06 via Nuitee
I
Ivy extended_group us
1
The place was robbed for their slot machine and ATM cash at 3 am. The room had mildew and dirty. The
Pros:

Nothing

Cons:

The place was robbed for their slot machine and ATM cash at 3 am. The room had mildew and dirty. The walls are thin and the breakfast was horrible down to the orange juice out the machine

2026-09-04 via Nuitee
I
Isiah solo_traveller us
10
2026-09-03 via Nuitee
B
Bazile solo_traveller us
7
Cons:

The room they gave me was terrible. It was dirty. Things were broken (chair, microwave). The door wouldn't even lock. They didn't have another room for me for over an hour. I started looking for another place in the area. Finally they gave me the room next to it. That room was okay.

2026-09-02 via Nuitee
L
Lukas couple us
5
2026-09-01 via Nuitee
J
Jessica couple us
3
Dont recommend. Nice staff bad stay
Pros:

How quiet it was (not by any loud bars or crazy traffic)

Cons:

We stayed for 4 days. I had to ask for toilet paper 2x, i was told they “were out of clean towels” for 3 days of my stay. And the “fold out bed” was a twin 6’ mattress on a queen size fold out frame

2026-08-31 via Nuitee
T
Terry solo_traveller us
10
Pros:

Great location, clean very nice and quiet.

Cons:

Having to leave was the only thing I didn't like.

2026-08-27 via Nuitee
C
Cindy solo_traveller us
1
2026-08-24 via Nuitee
A
Alina solo_traveller gb
1
Pros:

After 9 hours drive, it was a huge waste of time, out room unfortunately wasn't provided to us, without many details I would not recommend, poor management.

2026-08-24 via Nuitee
G
Gracie couple us
5
2026-08-21 via Nuitee
S
Steve couple us
2
Our first and last stay at this location.
Pros:

Staff very polite.

Cons:

Property was extremely dirty. Our room had a half roll of toilet paper only which was obviously used and shared by the previous guests. There was no toilet paper holder. The TP was just sitting on the sink counter. The room had stains all over the walls and carpet. The air conditioner struggled to work and was very loud at times. There was no ice machine but the front desk sold gallon ziplock bags with half frozen ice cubes for $3.50. The interior AND exterior photos of the property advertised on booking.com’s listing were not photos of this actual property. Overall it was a dirty and uncomfortable experience.

2026-08-20 via Nuitee
R
Rene solo_traveller us
1
Terrible
Pros:

It was close to restaurants and store. It had a tub

Cons:

It was nasty we had to clean the room there was blood stains on the pillow the room floor was dirty I had to buy sheets, pillows and covers for the bed. They only gave us 2 face towels 1 hand towel and 1 bath towel. When I asked for another set of towels the attendant was not happy. The toilet stop up the water in the sink drained so slow we used the tub instead.

2026-08-18 via Nuitee
L
LINDA solo_traveller us
4
2026-08-15 via Nuitee
B
Brendalee solo_traveller us
9
2026-08-15 via Nuitee