Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Old room condition
Limited food variety

Categories

Cleanliness
7.93
There were mentions of old rooms and moldy smells, indicating cleanliness issues.
Service
9.4
The staff was noted as friendly, kind, and attentive, leading to high service satisfaction.
Location
9.44
The location was frequently praised for being central and close to attractions.
Room Quality
7.39
Some reviews noted that the rooms were old and had issues, like hard beds and small showers.
Amenities
8.42
Amenities were reasonably appreciated, but some areas, like the rooftop bar, were criticized.
Value for Money
8.88
The pricing for the rooms was questioned, suggesting room for improvement in value.
Food and Beverage
8.43
Food options, especially breakfast, were noted as okay, but could be improved with more variety.
Overall Experience
8.9
Overall, the stay was positive, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:31

Property Description

Spectacular Views and Central Location

Luxurious Accommodations
The Hotel Mundial offers renovated rooms with air conditioning, satellite TV, and elegant traditional furnishings. Guests can enjoy the comfort of a minibar, bathrobe, and hairdryer in each room for a relaxing stay.

Culinary Delights and Entertainment
Indulge in local cuisine at the Varanda de Lisboa Restaurant with its panoramic views, or sip on fine wines at the Adega Premium Winehouse Bar & Shop. The rooftop bar also provides a perfect setting to unwind while overlooking the city.

Convenient Location and Services
Located in Lisbon's historic district, the hotel is a short walk from popular attractions, shops, and dining options. With private parking available and 24-hour front desk service, Hotel Mundial ensures a seamless and enjoyable stay.

Book your stay at Hotel Mundial for an unforgettable Lisbon experience.

Important information:

The Hotel Mundial is currently undergoing refurbishment works, ensuring the continued quality of all services provided to our guests.
The works are scheduled during the following hours:
- Monday to Saturday: from 10:00 to 18:00
- Impactful works: only between 11:30 and 12:00, and from 13:00 to 17:00

Please note that all general policy payments must be made at check-in time, and not check-out.

Please note that extra beds should be requested at the time of reservation.

Please note that half-board rates do not include dinner on December 24th or the gala Dinner on New Year's Eve.

Please note that all guests benefit a 10% discount in the hotel shops.

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 9026 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.9
B
Babak • family_with_children • us
7
Location is good but the people and surrounding the hotel feel a bit scary. 
Pros:

The staff was accommodating and extremely friendly. Breakfast spread was nice.

Cons:

The rooms are outdated. The location was good except when you look over to a very beautiful park is just infested with a lot of bums. I wish they would clean up that park because it was such a beautiful park but we were too scared to go there with the kids

2026-06-27 • via Nuitee
C
Cecile • couple • nl
9
heel goed. goede bedden. leuk dakterras met prachtig uitzicht over de stad. locatie ideaal
Pros:

perfecte bedden

2026-06-27 • via Nuitee
J
Jeanne • solo_traveller • lu
9
2026-06-27 • via Nuitee
E
eliahu • solo_traveller • sn
10
Pros:

חדר מרווח. צוות מקסים ומסייע. מיקום מרכזי אך הרבה טיפוסים מפוקפקים בככר מעבר לכביש.

Cons:

הניקיון וסידור החדר לא היו משהו .

2026-06-26 • via Nuitee
V
Vladimer • solo_traveller • ge
6
2026-06-26 • via Nuitee
J
joel • family_with_children • fr
7
Très bien
Pros:

Trés bien situé pour visite de la ville , Personnel disponible et accueillant , Service de ménage en chambre au top . Petit déjeuné abondant et panoramique sur la ville .

Cons:

Chambre un peu vétuste , nécessite une rénovation des chambres et mobilier . Manque de prises électrique.

2026-06-26 • via Nuitee
K
Kamile • couple • br
10
De tirar o fôlego
Pros:

Atendimento do staff impecável, acomodação extremamente limpa e ampla. Excelente café da manhã (as panquecas são sem dúvidas um diferencial). A vista do rooftop é de tirar o fôlego 🥰 localização excelente também.

2026-06-26 • via Nuitee
A
Anna • couple • no
9
Sentralt, hyggelige ansatte, rent og pent!
Pros:

Sentralt, god frokost, vennlig og hjelpsomme ansatte, flink bartender.

Cons:

Litt hard seng (mannen min fikk vondt i ryggen etter to netter), og ikke så godt bacon i frokostbuffeten.

2026-06-26 • via Nuitee
G
Germana • couple • br
9
Pros:

Dentre as opções mais perto do centro, foi a que encontrei melhor oferta. O hotel é antigo e charmoso. Tem um ótimo rooftop.

Cons:

Não gosto da banheira para tomar banho, acho perigoso e tenho medo de cair.

2026-06-26 • via Nuitee
I
imelda • solo_traveller • ie
9
Wonderful stay in Hotel Mundial
Pros:

Staff were wonderful, so helpful and friendly. Really made us feel welcome.

2026-06-26 • via Nuitee
C
Carolina • couple • ar
5
No está mal. Pero fue lo que esperaba.
Pros:

El hotel no está mal. Es muy clásico. Tiene todo lo que se espera. La zona del desayunador está bien. La ubicación es cómoda.

Cons:

Elegí el hotel porque una de las noches que nos íbamos a quedar era mi cumpleaños. Al reservar lo informé vía mensaje, varias veces, esperando tener alguna atención ese día. Mínima. Fue una triste decepción no recibir ninguna. Ni una tarjeta. Ni una atención. Nada! Me puso muy triste porque siempre paso mi cumpleaños fuera y es la primera vez que un hotel de esta categoría se comporta así. Además, la primer noche dormimos muy mal. La los ruidos de la habitación de al lado se escuchaban como propios. Muy mal aislamiento acústico. Ni hablar de la calle y la estación de bomberos de enfrente. Otra cosa que no nos gustó fue tener que reservar horario exacto para desayunar. Ósea, no podías decidir sobre la marcha, o quedarte un rato más en la cama. En fin. La verdad, no lo recomendaría ni volvería.

2026-06-26 • via Nuitee
C
Craig • couple • gb
8
Overall great and would stay again.
Pros:

Great location. Great spacious room. Nice roof restaurant for breakfast and rooftop bar with great views.

Cons:

Lower floor restaurant a bit stuffy/hot as if air con not working.

2026-06-26 • via Nuitee
R
Roberto • couple • br
9
Otimo hotel, ótima localização, equipe muito atenciosa.
Pros:

Boa localização. Café da manhã bom.

2026-06-25 • via Nuitee
A
Andreas • couple • ch
8
2026-06-25 • via Nuitee
J
Jaap • solo_traveller • nl
8
2026-06-25 • via Nuitee
D
DENIS • couple • br
9
Gostamos muito
Pros:

Fomos muito bem recebidos e durante a estadia recebemos alguns minos. A cama e o Chuveiro são muito bons.
Tem o Restaurante no Rooftop com uma vista maravilhosa.

Cons:

O Hotel é um classico, então para quem não gosta de carpete este é um ponto. A entrada do estacionamento (rampa) é bem apertado, então dificulta para carros maiores. Café da manhã poderia variar um pouco mais os itens dia a dia.

2026-06-24 • via Nuitee
V
Vitoria • couple • br
8
Custo benefício foi bom.
Pros:

A atenção dos funcionários.
A localização
O café da manhã

Cons:

A cortina do quarto não estava fechando totalmente principalmente o black out tive que colocar uma cadeira para fechá-la.
Uma porta do guarda roupa não abre toda por conta da mesa de cabeceira da cama tornando difícil a colocação de roupas.
Duas lâmpadas do quarto estavam queimadas mas solicitei na recepção a troca e o serviço foi efetuado.
A noite se houve muito barulho da rua do lago do hotel apesar de ter uma boa localização.

2026-06-24 • via Nuitee
A
Ana Lucia • couple • br
9
2026-06-24 • via Nuitee
T
tommaso • couple • it
10
2026-06-24 • via Nuitee
N
Nadia • couple • br
8
2026-06-23 • via Nuitee