Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Old room condition
Limited food variety

Categories

Cleanliness
7.93
There were mentions of old rooms and moldy smells, indicating cleanliness issues.
Service
9.4
The staff was noted as friendly, kind, and attentive, leading to high service satisfaction.
Location
9.44
The location was frequently praised for being central and close to attractions.
Room Quality
7.39
Some reviews noted that the rooms were old and had issues, like hard beds and small showers.
Amenities
8.42
Amenities were reasonably appreciated, but some areas, like the rooftop bar, were criticized.
Value for Money
8.88
The pricing for the rooms was questioned, suggesting room for improvement in value.
Food and Beverage
8.43
Food options, especially breakfast, were noted as okay, but could be improved with more variety.
Overall Experience
8.9
Overall, the stay was positive, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:31

Property Description

Spectacular Views and Central Location

Luxurious Accommodations
The Hotel Mundial offers renovated rooms with air conditioning, satellite TV, and elegant traditional furnishings. Guests can enjoy the comfort of a minibar, bathrobe, and hairdryer in each room for a relaxing stay.

Culinary Delights and Entertainment
Indulge in local cuisine at the Varanda de Lisboa Restaurant with its panoramic views, or sip on fine wines at the Adega Premium Winehouse Bar & Shop. The rooftop bar also provides a perfect setting to unwind while overlooking the city.

Convenient Location and Services
Located in Lisbon's historic district, the hotel is a short walk from popular attractions, shops, and dining options. With private parking available and 24-hour front desk service, Hotel Mundial ensures a seamless and enjoyable stay.

Book your stay at Hotel Mundial for an unforgettable Lisbon experience.

Important information:

The Hotel Mundial is currently undergoing refurbishment works, ensuring the continued quality of all services provided to our guests.
The works are scheduled during the following hours:
- Monday to Saturday: from 10:00 to 18:00
- Impactful works: only between 11:30 and 12:00, and from 13:00 to 17:00

Please note that all general policy payments must be made at check-in time, and not check-out.

Please note that extra beds should be requested at the time of reservation.

Please note that half-board rates do not include dinner on December 24th or the gala Dinner on New Year's Eve.

Please note that all guests benefit a 10% discount in the hotel shops.

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.6
Based on 9234 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.9
P
Philip • solo_traveller • gb
10
Peaceful relaxing stay in the hotel with no nonsense access the the exciting city of Lisbon
Pros:

Perfect location to access Lisbon city and move around on the cities public transports

Cons:

Nothing

2026-10-24 • via Nuitee
N
Nadjara • family_with_children • br
8
Uma estadia satisfatória, mas Pelo custo o café da manhã poderia ser melhor.
Pros:

A localização é maravilhosa, e a equipe super atenciosos.

Cons:

O café da manhã não tem variedades. E os 5 dias que ficamos foram servidos sempre as mesma coisas no buffet, não mudaram absolutamente nada.

2026-10-23 • via Nuitee
E
Elena • couple • il
7
Pros:

Цент города. Везде ходили пешком.

Cons:

Скромный завтрак. В душе вода постоянно менялась с горячей на холодную. Нет тапочек.

2026-10-23 • via Nuitee
M
Martinho • couple • pt
10
2026-10-22 • via Nuitee
J
jose carlos • couple • br
8
Satisfatória no momento que se encontravam. Poderia ter sido muito melhor.
Pros:

O café da manhã poderia ser melhor, variedade principalmente com relação a frutas, restrita. Alguns excessos de produtos de pouco uso. Atendimento muito gentil. No mais dentro do esperado. Uma alteração nos alimentos a base de ovos, com mais opções seria interessante.

Cons:

Ao chegar ao Hotel, fui informado, que o mesmo encontrava-se em reforma, o que desconhecia. Que do período das 13 ás 18h, não teríamos Internet, luz, Wi Fi, e apenas 1 elevador funcionando, que num hotel de grande porte, trás grandes transtornos. isso ocorreria nos 5 dias iniciais da nossa hospedagem que eram de 8 dias. Pensamos até na possibilidade de mudarmos, porém traria grandes transtornos, e acabamos ficando na hospedagem, que é excelente, porém faltou comunicação do momento em que se encontravam. Não achei correto essa postura. No mais só elogios. Acredito que voltaria em condições de funcionamento dentro dos padrões de normalidade. Acho que transparência nessas situações é muito importante, antes da reserva,

2026-10-21 • via Nuitee
R
Rhule • couple • ch
8
A nice and comfortable stay in Lisbon
Pros:

We loved the very kind Check-in, we got to know about the happy hour, received discount vouchers for the restaurant. In general the staff was very kind and friendly.
The room had everything needed, wad clean and even the cleaning service was so quick and attentive.
We also enjoyed the location very much of the Hotel, als you can walk to the City center easily by foot.

Cons:

Unfortunately the food was not fitting to the quality that would fit to this kind of good hotel.
The breakfast had a great variety of items but the quality wasn’t quiet nice. Many items came out of cans (mushrooms, pineapple, etc.), the coffee was no coffee but some in water dissolved flavor-liquid (here you could easily improve with already exchanging it with filter Coffee since thats actually coffee). And the rest like cheese, meatcuts or sausage just didn’t look appealing thats why we didn’t even try.
The muesli station was nice, with many milk options. Also the Juices were good.

2026-10-21 • via Nuitee
V
Vera Maria da • couple • br
8
Gostei muito da localização e me senti muito bem recebida!
Pros:

Boas instalações e bons produtos para o conforto. Inclusive boas roupas de cama e banho.

Cons:

Senti falta de alguns itens. Como por exemplo hastes de algodão para secar o ouvido.

2026-10-21 • via Nuitee
R
Ricardo • extended_group • br
4
péssima
Pros:

pouca coisa, quem sabe o café da manhã

Cons:

quase tudo: o hotel é velho, precisa de uma revitalização urgente. Apesar de ter ar condicionado no quarto não refrigera adequadamente. Fica em uma região muito barulhenta e seria conveniente janelas anti ruídos. Ficamos hospedados por 3 noites, sendo que em um dos dias boa parte do tempo não havia energia elétrica, tampouco água fria que permitisse o uso do chuveiro (somente quente que queimava a pele) exatamente no dia que tínhamos uma festa, motivo de nossa ida para Lisboa, o que inviabilizou pudéssemos nos preparar e tivemos de ir à festa como estávamos, fato evidentemente que muito nos aborreceu. O mesmo se repetiu no dia do checkout tivemos de deixar o hotel antes do final da estadia, em razão da programação de reparos. O hotel deveria ter informado que havia programação de manutenção para o período da estadia no momento da reserva. O hotel não propôs nenhuma forma de atenuar o incomodo. Definitivamente não recomendo o hotel!

2026-10-20 • via Nuitee
R
Robert • couple • us
9
Decent hotel in great location
Pros:

Excellent location. Grocery store next door. Many restaurants within walking distance. Good views from Rooftop Bar.

Cons:

Scheduled power outages during our stay. Areas in hotel with no WiFi signal. Mold in shower.

2026-10-19 • via Nuitee
K
Karine • couple • br
5
2026-10-19 • via Nuitee
S
Susanne • couple • de
8
Gutes Stadthotel mit kurzen Wegen zur Metro und 28er Straßenbahn.
Pros:

Optimale Lage für Stadtbummel. Service und Personal waren sehr freundlich.

Cons:

Unzureichende Steckdosenanzahl z.B. Handyladung. Bad: geringe Ablagemöglichkeiten; Schminkspiegel wäre vorteilhaft, da Hauptspiegel weit weg ist; sehr rutschige Badewanne.

2026-10-19 • via Nuitee
M
Michael • solo_traveller • ie
3
Pros:

Convenient location.

Cons:

Breakfast was poor. Everything was cold even scrambled eggs. Fry choice was very poor. Cups tiny. See

2026-10-19 • via Nuitee
W
Wanderley • family_with_children • br
9
Quase perfeita
Cons:

O atendimento

2026-10-19 • via Nuitee
C
Corry • family_with_children • nl
9
Heerlijk, schoon en vriendelijk hotel , op een gunstige plaats.( alle openbaar vervoer voor de deur)
Pros:

Zeer gunstige locatie.
Normaal, goed ontbijt.
Zeer vriendelijk personeel'.
Zeer schoon en voor herhaling vatbaar.

Cons:

Geen vergrootspiegel op de badkamer,

2026-10-19 • via Nuitee
A
AlbertoCarlosMonteiro • couple • br
9
Pros:

Educação e gentileza dos colaboradores. Café da manhã muito bom.

2026-10-18 • via Nuitee
C
CARLOS • couple • br
10
2026-10-17 • via Nuitee
H
HIDETAKE • family_with_children • us
9
2026-10-17 • via Nuitee
A
Alex • extended_group • gb
7
Would have been perfect with 24 hour electricity.
Pros:

Location was very good. Staff very friendly.

Cons:

No electricity from 1300 to 1800 each day as work being done. Made lobby very noisy. No lights in rooms at this time. Only few lifts working. Limited service during this time. They have agreed a 20% discount to compensate.

2026-10-17 • via Nuitee
D
Dsouza • couple • au
8
Good staff that spoke English and extremely helpful
Pros:

Great location, very helpful staff

2026-10-16 • via Nuitee
R
Robi • family_with_children • ch
8
Tolles Hotel in perfekter, zentraler Lage, mit gutem Frühstück und schönen Zimmern.
Pros:

Wir waren sehr zufrieden mit unserem Aufenthalt in diesem Hotel. Die Lage ist perfekt: zentral gelegen und ganz in der Nähe der berühmten Tramlinie 28. Direkt neben dem Hotel befindet sich zudem ein kleiner Supermarkt, was sehr praktisch ist.

Auch das Frühstück und das Zimmer haben uns sehr gut gefallen.

Wir können dieses Hotel auf jeden Fall weiterempfehlen und würden jederzeit wiederkommen!

2026-10-16 • via Nuitee