Extended Stay America Suites - Mobile - Spring Hill

Hotels
Extended Stay America Suites
7.3 (523 reviews)
508 Spring Hill Plaza Ct. , Mobile , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good value
Convenient location
Cons:
Poor cleanliness
Inadequate breakfast options

Categories

Cleanliness
6.63
Poorly maintained with dirty towels and old carpets mentioned in reviews.
Service
8.6
Friendly staff and good service noted in several reviews.
Location
8.14
Convenient location highlighted as a positive aspect.
Room Quality
7.09
Room quality varied; some comments about it being a mess upon arrival.
Amenities
6.62
Basic kitchen package noted as insufficient for longer stays.
Value for Money
8.08
Good deal mentioned despite some negative aspects.
Food and Beverage
5.13
Poor breakfast quality noted in reviews.
Overall Experience
8.1
Many positive sentiments but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:31

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Mobile. Cook your favorite meals or simply store your snacks for longer stays.

Complimentary Grab-and-Go Breakfast
Start your day right with our free Grab-and-Go breakfast offering a selection of coffee, hot cereal, breakfast bars, and pastries. Perfect for guests on the move or those looking for a quick bite before exploring Mobile.

Convenient Location
Located near the Mobile Convention Center, Colonial Mall, and Gulf Coast Exploreum Science Center, our hotel is the ideal choice for travelers looking to explore the best attractions in the area.

Book your stay at Extended Stay America - Mobile - Spring Hill now and experience comfort and convenience during your visit to Mobile.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Location

Guest Reviews

7.3
Based on 523 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.14
Room Quality: 7.09
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 5.13
Overall Experience: 8.1
V
Valerie solo_traveller us
4
Pros:

Hie close it was to shopping

Cons:

The room had used drug pipes in the cabinet over the refrigerator, I didn't see it until the next morning. The room was not cleaned properly. I was very disappointed also the elevator was not working and I was on the 3rd floor with a bad hip.I felt bad when I left it really made my whole trip bad.

2026-08-20 via Nuitee
D
Denicia solo_traveller us
10
2026-08-19 via Nuitee
D
Desert Diva solo_traveller us
2
Pros:

The general manager, Elizabeth, was very nice and tried to accommodate us. Our reserved room was flooded, and all she could give us was one bed and a hide a bed. The room had no amenities. No coffee service or paper towels in the kitchenette. They advertise that coffee and some breakfast food was available in the lobby, but I saw nothing of the sort. There was someone banging on the wall in the room next to us, and the room smelled like mildew and old cigarette smoke. It's not a pleasant experience. The property is in dire need of a refresh. Until then, I can not recommend.

Cons:

There was nothing likable about this hotel except the staff.

2026-08-18 via Nuitee
P
Pettaway family_with_children us
10
2026-08-17 via Nuitee
J
Joseph solo_traveller us
7
Pros:

Staff was friendly room was nice

Cons:

No breakfast although breakfast was advertised

2026-08-06 via Nuitee
M
Mikhail couple us
1
2026-07-25 via Nuitee
C
Caleb solo_traveller us
10
2026-07-25 via Nuitee
S
Sierra solo_traveller us
2
Not satisfied with the stay.
Pros:

I like everything that was walking distance for me to get to. There were food places and stores in walking distance.

Cons:

I had to go get blankets for our beds. They didn't have any to accommodate us. We had to go purchase blankets. They didn't have my key to the rooms work. Had to go up and down three flights of stairs still result. The tub was dirty. They didn't have a trash can in either room. No dish towel. The bed had hair in it. It was the worst stay. The air conditioner was leaking water. It could have been better.

2026-07-23 via Nuitee
J
Jenkins couple us
1
Pros:

Nothing I was cancel

Cons:

Being cancel

2026-07-20 via Nuitee
C
Constance family_with_children us
10
2026-07-15 via Nuitee
E
Evan couple us
1
Worst place I’ve stayed yet and I’ve been traveling the country for some time
Pros:

Nothing

Cons:

The entire stay from check in to check out was terrible

2026-07-14 via Nuitee
A
Aubrey couple us
2
2026-07-11 via Nuitee
H
Hughes couple us
3
Pros:

No food

Cons:

Cleaning was sub par.when you walked around the room you're feet turned black, the windows were smeared up like a child stayed previously. We've stayed there several times in the past, and each time it was a little bit worse. I love the location but won't be staying there in the future. I don't normally do these feedback things but maybe it'll help.

2026-07-10 via Nuitee
F
Frederick solo_traveller us
5
Average stay and priced a bit more than value provided.
Pros:

Location was great.

Cons:

Roaches in room.

2026-07-09 via Nuitee
O
Olivier solo_traveller fr
8
2026-07-09 via Nuitee
M
Mark extended_group us
4
On the whole, it served it's purpose, but it was a littered, and poorly kept property.
Pros:

Air conditioning worked well.

Cons:

One of our rooms smelled like cigarette smoke and the refrigerator smelled like death. They did allow us to swap rooms though.

2026-07-08 via Nuitee
J
James couple us
4
Won't ever go back.
Pros:

quiet. decent location.

Cons:

Furnishings old and shabby. Poor pillows. Dirty exterior. Only one luggage cart. Run down appearance. Kitchenette that has nothing in it so you have to go to the office to get what you need for cooking, dishes, HAIR DRYER etc. Garbage overflowing. NO BREAKFAST. They blame the promise of breakfast on booking.com but it is advertised on THEIR ads.

2026-07-06 via Nuitee
H
hall solo_traveller us
1
2026-07-04 via Nuitee
M
Marquisa solo_traveller us
1
Property check-in closes at 10pm. So if you get there after that time you won’t even be able to check in to your room. T
Pros:

Nothing

Cons:

No staff was present.

2026-07-01 via Nuitee
B
Brunett solo_traveller us
1
NASTY
Pros:

Nothing

Cons:

The property had roaches, lots of stains on beds!!! I have pictures!! There was toothpaste all over bathroom along with mold and floor peeling up and the shower curtain rod was falling

2026-06-30 via Nuitee