Studio 6 Extended Stay Huntsville, AL - US Space & Rocket Center

They were rude my truck in a specific location and then was threatening to tow my truck for parking in the same very same specific location the following day someone claiming to be the owner which other people told me was just a maintenance man that didn’t never do anything anyway I was pulled out of a very important meeting and threatened

While partying in the lobby (10 pm). And rude, drunk and who knows what else.

It wasn’t clean

Thugs

Check in was supposed to be 3pm and I didn't get my room till 4:30. No linen,comforter,or pillow cases. No toilet paper,no towels or wash cloths. Floor and sinks were dirty. Will never stay with you again.

Assaulted by the staff.

Room booked well in advance.
Was called to confirm our stay.. to arrive to no room.. had to fight with them and booking.com as room was paid for.. finally got a room.. to be charged extra fees not aware of.. $10 housekeeping fee.. to never have the room cleaned.. no fresh towels swapped.. was told after complaints that you have to add your room on a list to be cleaned and bring your linen and towels down to office to be washed then return to collect them.. even after putting room on housekeeping list... stil did not get cleaned room didn't have stated cooking utensils... the girl who checked us in was helpful.. everyone else kept the office door locked during business hrs and you had to call them... craziness at its finest

That I had to check out and back in every day when it's an extended stay I would think they would offer weekly rates
But the price is low enough, is it? It's okay. Just wish I didn't have to go. Is the office every day to check out and check back in

The kitchen did not have any cookware (it was supposed to be a fully stocked). When I went to the office to ask about it, I was told that they didn’t have any cookware to give me. I asked them to call their boss in upper management. Their boss said there was nothing they could do, due to the fact that they had people living at the property who needed the cookware. I then asked for a partial refund of the price I paid for my room considering I would have to eat at restaurants, instead of being able to prep my own meals. I was told there would be an answer within 24 hours from upper management. I went back to the office the next day, the office staff said they never heard back from upper management. I was there for four nights, on the last day of my stay the police showed up to the property on two separate occasions, and rescue along with the police showed up on another occasion. I had to clean my room after I checked in because it was filthy. The floors looked like they had only been swept, not mopped. The kitchen was filthy.

When we arrived our room needed to be cleaned. We were going to be put in room 103, so I had my husband pull around and we’d wait for the guy to clean it. While waiting some teen busts in that room. Cleaning guy comes, realizes someone is in there and leaves. I go back to the front to ask if that’s the right room.. she checks and comes back and tells me there are no more rooms available and that she hadn’t checked me in yet.. good! So I book another hotel. But now this hotel refuses to reimburse me! Do NOT stay here w/your families. It’s not safe. It took that kid 3 seconds to get in the room. Looked like they might have been squatters.

Meh

I showed up at 4:30 this time and they said I had no room, although I had a confirmed reservation nonrefundable. I paid for a night I didn't stay. I frantically had to find another hotel. As an out of state traveller, this makes you anxious and I didn't have time for this hassle.

Still got charged for a hotel that we couldn't stay at because of no rooms ..

The room smelled like menthol cigarettes despite being labeled as non-smoking, and the previous occupant had covered the smoke detector with a plastic bag that had not been removed. Our clothes picked up the cigarette smell and stank for the rest of our trip. There was only 1 housekeeper and they were insanely overworked, so few things were clean. Lots of the linens were lightly stained, there was a piece of rotting meat in the sink, and the floor was visibly dirty in places. Additionally, we were told upon arrival that because they had to hire a new housekeeper there was an additional $10 fee plus $2 per night utility fee that was not mentioned beforehand. We had to specifically request 6 different items for the room that were missing upon entering, including pillow cases, toilet paper, and bath towels. We were unable to get bath towels for our entire two night stay because the laundry had not been cleaned, so we had to use hand towels after showering. They only offered 1 very thin sheet for the bed, which was not sufficient. The staff did not come up to fix any of these issues when we called the front desk about them, so we had to go down to the office and wait a while for help every time.