Courtyard by Marriott Charlotte Airport LoSo

Hotels
•
Courtyard by Marriott
8.3 (337 reviews)
321 West Woodlawn Road , Charlotte , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cons:
Breakfast confusion
Ground floor dampness
Unwelcoming front desk experience

Categories

Cleanliness
8.13
Room was clean, but damp and mold issues reported on the ground floor.
Service
8.6
Generally nice staff; however, some reported unwelcoming experience at the front desk.
Location
8.64
Convenient location due to proximity to the airport and local food spots.
Room Quality
8.09
Rooms were clean and comfortable but some issues with ground floor rooms.
Amenities
8.62
Good hospitality and free shuttle service; but breakfast issue reported.
Value for Money
8.08
Free breakfast was misleading; some amenities overpriced.
Food and Beverage
7.63
Breakfast confusion created disappointment. Otherwise, dinner options were well-received.
Overall Experience
8.6
Enjoyable stay amidst some issues, overall would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:40

Property Description

Convenient Location and Transportation
Situated just off Interstate 77, Courtyard by Marriott Charlotte Billy Graham Pkwy offers a stress-free stay with complimentary 24-hour shuttle service to Charlotte/Douglas International Airport.

Modern Amenities and Facilities
Each room is equipped with a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy the seasonal outdoor pool, hot tub, business center, and fitness room.

Dining Options and Nearby Attractions
Relax on the outdoor patio with a fire pit, savor hot sandwiches at The Bistro breakfast, or explore nearby attractions like Charlotte city center and the NASCAR Hall of Fame.

Book now for a delightful and convenient stay at Courtyard by Marriott Charlotte Billy Graham Pkwy!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 337 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
J
Joseph • solo_traveller • us
8
2026-06-29 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Breakfast

Cons:

No bathroom fan. Very steamy

2026-06-27 • via Nuitee
M
Mcclain • solo_traveller • us
9
2026-06-25 • via Nuitee
L
Lundrez • couple • us
10
2026-06-23 • via Nuitee
A
Anthony • solo_traveller • us
4
Room had bad odor in first room was transferred. The second room bathtub not cleaned and tv Issues
2026-06-22 • via Nuitee
J
JiaReece • couple • us
10
2026-06-21 • via Nuitee
C
coty • family_with_children • us
10
Very pleasant
Pros:

Rooms were very clean and comfortable. Outdoor seating area was beautiful.

Cons:

Nothing

2026-06-17 • via Nuitee
J
James • solo_traveller • us
10
Pros:

It was very nice and clean

Cons:

My friend

2026-06-15 • via Nuitee
A
Alfred • couple • us
9
2026-06-14 • via Nuitee
H
Haughton • solo_traveller • sa
7
Overpriced for how old it it is
Pros:

Big

Cons:

Coffee machine in room was broken and smelt like old man / moldy

2026-06-07 • via Nuitee
B
Bridgett • couple • us
10
2026-05-31 • via Nuitee
G
Glaiza • extended_group • ph
10
It made me feel safe and happy to what I paid for. All worth it!
Pros:

Awesome!

Cons:

Nothing! Everything is perfect!

2026-05-25 • via Nuitee
G
Gary • couple • us
6
It was over all a good hotel
Pros:

The room was nice

Cons:

The halls smelled like cheap air fresheners

2026-05-07 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-05-01 • via Nuitee
A
AKIN • solo_traveller • tr
8
2026-04-24 • via Nuitee
C
Cassandra • extended_group • us
9
Friendly staff, clean, comfortable and the terrace is amazing!
Pros:

Conveniently located close to venues and airport. Smelled clean as soon as you walked through the door. Great hotel for the price!

Cons:

N/A

2026-04-20 • via Nuitee
T
Tee • couple • us
10
2026-04-18 • via Nuitee
M
Michael • solo_traveller • us
4
Pros:

Hotel is a nice place

Cons:

Front desk lady showed signs of disrespect and or discrimination to me, pool was dirty, none of the outside sitting area chairs were clean, nor did heating lamps work

2026-04-17 • via Nuitee
L
Lesley • couple • us
9
2026-04-13 • via Nuitee
• extended_group • us
8
2026-04-13 • via Nuitee