Sheraton Manila Bay

Hotels
•
Sheraton
9 (424 reviews)
M. Adriatico Corner Gen. Malvar Streets, Malate , Manila , ph

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality amenities
Outstanding food

Categories

Cleanliness
9
Rooms were reported as spotless, indicating a high standard of cleanliness.
Service
9
Staff consistently praised for being helpful and attentive, demonstrating excellent service.
Location
9
Central location noted for easy access to shopping and attractions.
Room Quality
9
Well-maintained rooms that enhance guest comfort.
Amenities
9
Amenities like the pool, fitness center, and breakfast buffet received positive feedback.
Value for Money
9
Considering overall experience, guests felt they received good value.
Food and Beverage
9
Food was described as excellent, contributing to a positive dining experience.
Overall Experience
9
Guests reported a memorable and enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:03

Property Description

Luxurious Accommodations
Sheraton Manila Bay offers elegant rooms with stunning views of Manila Bay and City. Enjoy modern amenities such as free Wi-Fi, flat-screen TVs, and spacious bathrooms with luxurious features like a bathtub and walk-in shower.

Convenient Location
Situated in the Spanish Quarter, our 5-star hotel is just a stone's throw away from popular shopping destinations like The Robinson's Place Mall and The Mall of Asia. With easy access to Ninoy Aquino International Airport, guests can explore the city hassle-free.

Exceptional Services
Experience personalized service with 24-hour personal butlers who cater to your every need, from arranging city tours to preparing a relaxing bubble bath. Indulge in international cuisine at the top-floor Pacific Lounge or unwind at the Lobby Lounge and Poolside Bar.

Book your stay at Sheraton Manila Bay for a luxurious and unforgettable experience.

Important information:

Free parking is only limited to 1 car per room per stay.

Extra baby cots are subject to availability upon arrival.

The credit card used to make the reservation must be presented upon check-in for verification. In the event that the card holder is not present, a duly signed letter of authorization together with (1) a photocopy of the front and back of the credit card and (2) a photocopy of the front and back of a valid ID/passport, must be sent to the hotel 14 days prior to arrival. If in case the credit card used to make the reservation is not presented upon arrival, the guest may use another mode of payment, e.g. another valid credit card on hand or cash.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PHP 70 per hour.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 424 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
C
Castro • solo_traveller • jp
8
2026-04-25 • via Nuitee
T
Takanobu • solo_traveller • jp
10
2026-04-19 • via Nuitee
S
Stuart • couple • au
10
2026-04-18 • via Nuitee
M
Merwan • couple • au
8
2026-04-16 • via Nuitee
D
Dylan • extended_group • sg
7
2026-04-13 • via Nuitee
T
Talal • solo_traveller • sa
10
2026-04-11 • via Nuitee
C
cung • couple • tw
9
Great experiences in Manila Bay
Pros:

Good location, the room was clean and comfortable, the breakfast had lots of choices and was delicious.

Cons:

N/A

2026-04-08 • via Nuitee
A
Alain • couple • fr
10
Séjour parfait.
Pros:

La gentillesse et le professionnalisme du staff. Bon emplacement. Chambre très confortable. Excellents cocktails au bar.
Magnifique buffet pour le petit-déjeuner.

2026-03-30 • via Nuitee
D
DIDIER • couple • fr
10
Excellent hôtel
Cons:

Oreillers un peu moux

2026-03-26 • via Nuitee
J
Jaap • couple • qa
8
2026-03-25 • via Nuitee
K
K7444RYar • Business • New York City, New York
2
This hotel scams my security deposit PHP 7500
Pros:

I’m extremely angry with my experience at Sheraton Manila Bay. I stayed here weeks ago and paid a security deposit of PHP 7,500, which I was told would be returned after checkout. Yet weeks later, I still have not received my deposit back.

What’s even worse is that I’ve had to repeatedly chase the hotel via email just to get any response about it. A reputable hotel should not require guests to beg for their own money back. It is clear they're hoping guests will forget about their deposit. This is unacceptable behavior for a hotel that claims to operate at an international standard.

If you stay here, be prepared to fight to get your own money back. Good luck with that!

2026-03-14 • via Tripadvisor
S
Stephen • couple • ph
9
2026-03-12 • via Nuitee
K
kayersg20 • Friends getaway
10
Amazing Stay
Pros:

My friends and I had an exceptional experience . From the moment I arrived, the atmosphere was calm and welcoming .The staff were professional, attentive, and genuinely caring, making us valued throughout our stay.Special mention to Eli, the Manager at the Club Lounge for her great assistance and also to to her staff Lyka and Arnold. Bryan at the Buffet area was also very accommodating during breakfast. Those staff mentioned were truly gems of Sheraton Manila Bay.
Thanks to all the chef for the delicious food served at the Club Lounge and Breakfast area.

Hope to visit you again. 😊

2026-03-10 • via Tripadvisor
T
Takanori • couple • jp
10
まーまー満足
Pros:

立地よし

Cons:

特に無し

2026-03-10 • via Nuitee
S
Stephen • family_with_children • au
10
Pros:

Everything

Cons:

Nothing

2026-03-10 • via Nuitee
R
ronav664 • Couples
10
Hotel
Pros:

We really enjoyed our stay here the room, location,atmosphere is very good. Costumer service is marvellous.

2026-03-06 • via Tripadvisor
J
Jared • family_with_children • us
9
2026-03-06 • via Nuitee
S
stephanmelchior • Business • Crete
10
Great co-working space
Pros:

Great and helpful team at the coffee shop, our daily working hangout space, Henson and his colleagues take super well care of us :)

2026-03-04 • via Tripadvisor
M
michaelafE9250ER • Solo travel
10
Great productive space!
Pros:

This is a great spot if you need a comfortable place to study or work. The place is aesthetic and clean with free wifi and many outlets, and it’s easy to stay focused for long hours. The staff are also very accommodating.

That said, it is on the pricey side, and the coffee could definitely be better considering the cost. Overall, it’s still a solid option if you’re looking for a productive space, just be prepared for the higher prices.

2026-03-04 • via Tripadvisor
A
Arjan • solo_traveller • nl
9
2026-03-02 • via Nuitee