Comfort Suites Mason near Kings Island

Hotels
•
Comfort Suites
8 (498 reviews)
5457 Kings Center Drive , Mason , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Heated pool
Adult only
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room Quality
Cons:
Cleanliness issues
Breakfast selection
Noisy environment

Categories

Cleanliness
6.89
Poor cleanliness reported with issues like dirty carpets and mildew.
Service
8.86
Standard quality for this hotel tier.
Location
8.9
Location was favored in several reviews.
Room Quality
7.85
Mixed sentiments; some rooms nice but issues reported with cleanliness.
Amenities
7.38
Amenities like the pool were disappointing but staff was courteous.
Value for Money
8.34
Average perception of value consistent with expectations.
Food and Beverage
7.39
Breakfast selection and cleanliness raised concerns.
Overall Experience
8.36
Guests enjoyed overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:08

Property Description

Convenient Location near Kings Island

Located near Ohio's premier theme park, Comfort Suites Mason offers easy access to popular attractions like The Golf Center and universities. Adjacent to a tennis and golf center, the hotel is perfect for leisure and business travelers.

Amenities Galore

Guests can enjoy free hot breakfast, indoor pool, and fitness center. Business travelers benefit from free Wi-Fi, fax services, and spacious suites with work areas. Some suites even feature kitchen facilities and hot tubs for a luxurious stay.

Comfort and Convenience

With cozy suites equipped with modern amenities like refrigerators and microwaves, along with guest laundry facilities and ample parking, Comfort Suites Mason ensures a comfortable and hassle-free stay.

Book your stay now at Comfort Suites Mason for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the indoor pool is currently closed for maintenance until 10 April 2016.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 498 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
T
Taulbee • family_with_children • us
10
Pros:

Great place and location

Cons:

Nothing

2026-04-07 • via Nuitee
K
Karen Tauber • family_with_children • us
6
Pros:

Room was pretty quiet. Bed was comfortable. Staff was pleasant.

Cons:

Pool was smaller than expected. Breakfast could have offered a couple more options.

2026-03-31 • via Nuitee
H
Hodge • family_with_children • us
10
2026-03-26 • via Nuitee
L
Logan • family_with_children • us
6
Pros:

I liked how big my room was and especially the size of the bed.

Cons:

I didn't like how the staff only came once to change out the trash, bed, and bathroom supplies for a 14 night stay.

2026-03-25 • via Nuitee
J
John • couple • us
8
2026-03-24 • via Nuitee
D
Della • family_with_children • us
7
Choice lol
Pros:

Convenient to our activities

Cons:

Bathroom needed cleaned better stuff on door, down side of tub. Air conditioning didn't work had it set to 66 and it was very uncomfortable to sleep

2026-03-16 • via Nuitee
J
Janell • extended_group • us
5
2026-03-02 • via Nuitee
K
Kevin • family_with_children • us
9
2026-01-31 • via Nuitee
K
Kevin • family_with_children • us
9
2026-01-31 • via Nuitee
L
Leslie • family_with_children • us
6
Pros:

Breakfast was decent.
Great location for us.

Cons:

A couple of the pillows had crusted markings.

2026-01-29 • via Nuitee
W
Wes • family_with_children • us
5
It was ok for a night, not sure I’d go back though
Pros:

Staff was friendly and allowed us to change rooms due to heat not working in original room. location was near multiple restaurants.

Cons:

Both rooms had damage, heater in one room didn’t work great, cold air rushed in from the wall unit not being fully sealed at the wall. First room wasn’t very clean, sheets and towels had stains.

2026-01-27 • via Nuitee
S
Sarah • couple • us
10
2026-01-22 • via Nuitee
K
Khamis • family_with_children • ae
1
Very Disappointed – Unclean and Poor Service
Pros:

Nothing at all.

Cons:

I had a very unpleasant experience at this hotel. The carpets in the room were visibly dirty, the room had a bad odor, and the bed cover didn’t look or feel clean at all. When I raised my concerns with room service, the response I got was extremely unhelpful – they literally said, "What can we do?" instead of offering any solution or apology.

2026-01-19 • via Nuitee
J
Jody • family_with_children • us
1
Bargain Hotel with bad practices
Pros:

I paid for the room through booking.com and upon arrival or departure I was charged again for both rooms and 150 dollar deposit was taken. I contacted the hotel management and they told me it was my problem to figure out with Booking.com. After about an hour they called me back saying that they would return my money and their was some sort of era on booking.com side and my money should be return within 2 business days.

Cons:

They stole money out of my account and said somehow it was booking.com that was at fault. Charged me for the same rooms twice stated my check out time was 130pm when we were clearly out of there at 10am (check their cameras) took 150 deposit which was never disclosed to me when booking, told me I needed to figure it out with booking.com, and acted like I was being a problem for them because I wanted a refund on my money.
After being on the phone with them they eventually called back and stated my money would be returned within a couple business days. I'm not sure who is to blame but they say it is booking.com and not their hand and I just want my money returned.

2026-01-19 • via Nuitee
M
Melinda • solo_traveller • us
7
I enjoyed my stay and location was perfect for my stay.
Pros:

Good

Cons:

People roaming halls stairs after midnight. Not quiet

2026-01-19 • via Nuitee
E
Erica • extended_group • us
7
Mediocre
Pros:

Location and easy access. Pool open late.

Cons:

Breakfast was terrible, and cleanliness. There was toothpaste on the shower wall and mildew on the wall under the sink.

2026-01-19 • via Nuitee
W
William • solo_traveller • us
9
Cons:

Breakfast needs more selection

2026-01-19 • via Nuitee
K
KeAsia • couple • us
1
2026-01-19 • via Nuitee
R
Robin • family_with_children • us
8
Cons:

My credit card still has the $100 incidental charge. It needs to be taken off my charge. I prepaid and I bought some shaving cream. That charge is correct.

2026-01-19 • via Nuitee
M
Megan • family_with_children • us
6
Cons:

Had to ask for pool towels.

2026-01-19 • via Nuitee