Holiday Inn Express Hotel & Suites St. Paul - Woodbury by IHG

Hotels
Holiday Inn Express
8.1 (264 reviews)
9840 Norma Lane , Woodbury , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.56
There were issues with cleanliness mentioned, such as wet carpets and overpowering odors.
Service
8.53
Staff are friendly and received positive feedback despite some operational issues.
Location
8.57
The area is convenient for shopping and getting around.
Room Quality
8.02
Rooms are clean but some are dated and have maintenance issues.
Amenities
8.05
Breakfast was nice and additional amenities were generally appreciated.
Value for Money
7.51
Some reviews suggest the hotel is overpriced for its condition.
Food and Beverage
8.56
The breakfast received positive comments and was deemed abundant.
Overall Experience
8.03
Overall stay was positive with enjoyment expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:52

Property Description

Pet-Friendly Hotel with Free Breakfast
The Holiday Inn Express Hotel & Suites St. Paul - Woodbury is the perfect retreat just a short drive from central St. Paul. Enjoy the convenience of a pet-friendly environment and kickstart your day with a complimentary hot breakfast before exploring the area.

Comfortable Rooms and Relaxing Amenities
Unwind in well-equipped rooms featuring a flat-screen TV with HBO, a refrigerator, and a coffeemaker. Take advantage of the fitness center to stay active or indulge in a soothing soak in the hot tub for ultimate relaxation during your stay.

Convenient Location for Shopping and Entertainment
Located near popular shopping centers like Woodbury Lakes and Tamarack Village, as well as the St. Paul River Centre, there's no shortage of entertainment options just minutes away from the hotel.

Book your stay at the Holiday Inn Express Hotel & Suites St. Paul - Woodbury now and experience a delightful blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 264 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.03
S
Starr solo_traveller us
1
2026-04-22 via Nuitee
L
Lynn family_with_children us
6
This is a nice and convenient place to stay when we visit our relatives in Woodbury.
Pros:

The staff was very nice. When there no more oatmeal when I arrived at the breakfast area, the staff member in who oversaw the breakfast made another container.

Cons:

There was a dog on our floor that barked a lot and woke everyone up The TV in the fitness room did not work and there was no water in the cooler.

2026-01-25 via Nuitee
W
Wanda extended_group us
8
2026-01-19 via Nuitee
J
Jeannine couple us
4
Will pick a different hotel next time and pay more for better cleanness and better food
Pros:

Near where we needed to go

Cons:

Place needs a lot of thing cleaned up

2026-01-19 via Nuitee
S
Sarah family_with_children us
9
I would book here again!
Pros:

The breakfast was amazing and the staff were all very nice and professional. The room was cozy and beds comfortable. Although small the pool was nice.

2026-01-19 via Nuitee
A
Ahnna family_with_children us
8
Pros:

We stay here alot and everyone is so nice

Cons:

This time around the hot tub jets weren't turning on right when you go to turn them on and the vent fan in our room didn't work and was pulled half out of the wall in the bathroom.

2026-01-05 via Nuitee
G
Gordon family_with_children us
1
2025-12-14 via Nuitee
P
Pamela family_with_children us
8
2025-10-20 via Nuitee
A
Amanuel family_with_children us
5
2025-10-20 via Nuitee
E
En family_with_children us
9
Great stay
Pros:

Friendly staff, room was clean and beds were comfortable, breakfast was good

2025-10-14 via Nuitee
T
Thomas
10
Pros:

Clean room | Staff | Pet-friendly | Parking

2025-10-05 via Nuitee
A
Amy
10
Pros:

For the price the hotel was clean and comfortable. The staff was kind and accommodating. Would happily stay here again.

2025-10-03 via Nuitee
A
Amina couple us
1
I wouldn’t recommend anyone staying here for this price might as well go to a better place at a nicer location!
Pros:

Nothing

Cons:

The service and false advertising pricing

2025-09-28 via Nuitee
J
Jeffrey
8
Pros:

The place could use some maintenance. Vacuum, Broom, some paint. The floors throughout the common areas had a lot of litter. 2 days in a row. The furniture in my room was pretty beat up. Walls are pretty banged up throughout the facility, doesn't look good.
Staff was friendly.

2025-09-19 via Nuitee
K
Kristi pet
10
Pros:

The location was convenient. The breakfast had good selections.

2025-09-13 via Nuitee
C
Curt couple us
9
Pros:

Good

2025-09-07 via Nuitee
V
Verified traveler
4
Pros:

Old, outdated, room was musty smelling and damp

2025-09-02 via Nuitee
C
Claire
10
Pros:

Wonderful pet friendly hotel in a great location

2025-09-02 via Nuitee
D
Devin
8
Pros:

Great location and staff. Our room has a good amount of water damage in the bathroom

2025-09-01 via Nuitee
S
Sarah
2
Pros:

It took over 25 min to check in. It was insane. The lady spent over 10 min looking at "her notes" about how to check someone in, then another 15 min trying to figure out the printer. Absolutley unacceptable

2025-08-31 via Nuitee