DoubleTree by Hilton Austin-University Area

Hotels
•
Doubletree by Hilton
8.3 (789 reviews)
1617 North Interstate 35 , Austin , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Parking fees
Issues with cleanliness and maintenance

Categories

Cleanliness
7.69
Several mentions of cleanliness, but some complaints about maintenance issues.
Service
9.16
Frequent compliments on friendly and helpful staff.
Location
9.2
Great location for access to Moody Center and safety for walking.
Room Quality
8.15
Comfortable beds and clean rooms but mentions of noise and minor maintenance issues.
Amenities
8.18
Amenities largely appreciated but complaints about parking availability.
Value for Money
7.64
Parking fees noted as a downside, affecting value perception.
Food and Beverage
7.69
Breakfast appreciated, but additional costs for food noticed.
Overall Experience
8.66
General positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Amenities and Services

DoubleTree by Hilton Austin-University Area offers a range of luxurious amenities including a restaurant, fitness center, bar, and shared lounge. Guests can also enjoy the convenience of room service, an ATM, and free WiFi throughout the property.

Relaxation and Leisure

Unwind by taking a dip in the outdoor swimming pool or catching up on some reading in the shared lounge. The hotel also features a 24-hour front desk for any assistance needed during your stay.

Convenient Location

Located near popular attractions such as Texas Memorial Stadium and the University of Texas at Austin, DoubleTree by Hilton Austin-University Area is the perfect choice for travelers looking to explore the vibrant city of Austin. Book your stay now and experience the comfort and convenience firsthand at this 3-star hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Bar and restaurant are temporarily closed .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 789 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
M
Mark • couple • us
10
2026-06-23 • via Nuitee
N
Niesha • couple • us
2
Pros:

Location

Cons:

The hotel messed up my reservations and although it was fixed my room had an order. The carpet was drenched in water by the window.

2026-06-20 • via Nuitee
K
Kosha • solo_traveller • us
10
2026-06-20 • via Nuitee
A
alvarado • solo_traveller • us
10
Pros:

Incredibly friendly staff
Easy check in and check out
Clean room
Location is great for UT campus and downtown

Cons:

Parking is not included in room pricing, just a little thing

2026-06-19 • via Nuitee
A
Amy • couple • us
8
Clean, safe, great service
Pros:

Exceptional service

Cons:

as expected for a reasonably priced Doubletree/Hilton chain hotel somewhat near the freeway

2026-06-18 • via Nuitee
V
Vidaña • couple • mx
9
Overall, our stay was great. Just used the room to sleep over because we attended a concert.
Pros:

The room was very big, bigger than expected actually. The bed was really comfortable and the bathroom had all that we needed. The individual A/C was more than enough to keep the temperature just right.

Cons:

It wasn't a pleasant surprise to find out that we needed to pay for parking. That degraded the overall value of what I paid for the room. In addition, I also didn't like that the bottles of water that were in the room were not free unless one becomes a member of Hilton hotels.

2026-06-16 • via Nuitee
R
Rolando • couple • us
10
2026-06-15 • via Nuitee
G
Gatewood • family_with_children • us
9
It was a good stay. I would stay again.
Pros:

Location

Cons:

No microwave

2026-06-14 • via Nuitee
T
tami • couple • us
8
2026-06-14 • via Nuitee
A
Antwanette • couple • us
8
One night’s stay but it had everything we needed: comfy bed, friendly staff and quick check in/out
2026-06-13 • via Nuitee
H
Héctor Saúl • solo_traveller • mx
10
Excelente ubicación
Pros:

La ubicación frente al Moody Center, limpio y comodo.

2026-06-13 • via Nuitee
K
Kent • family_with_children • us
7
2026-06-11 • via Nuitee
M
Mwenda • couple • us
9
Overall I loved the hotel!
Pros:

Very clean, spacious rooms and very close to the venue I was attending. Staff was very helpful.

Cons:

The ice machine wasn’t working on the floor I was staying, only 2 floors had working ice machines.

2026-06-10 • via Nuitee
J
Jose • family_with_children • us
3
Traumatized
Pros:

Location and breakfast

Cons:

Great Location as we were here for an event at the moody center and we were able to walk there easily. The breakfast was great Jennifer was very helpful and friendly. My experience upon arrival was not very pleasant at all. We got assigned a room that had been previously blocked off because the door was stuck shut. We tried getting switched to a room with a working door but Sergio the desk attendant y we had no choice but to stay in that room. He sent the maintenance man up with us who eventually opened the door but as he shut the door we ended up getting stuck inside together. He quickly called for help and got us out. The maintenance man was very friendly and helpful. His hands were unfortunately tied as to what to do because Sergio insisted we stay there. The gentleman that helped get us out mentioned that room was blocked off by management and he should never had given us that room. We ended up getting helped and got another room but not after feeling traumatized. I will never be comfortable staying here again sadly. Due to my experience with front desk. Legally I don’t believe they should have put us in a room that knowingly had an existing issue due to safety concerns and fire codes. I did express my safety concerns but was dismissed by front desk.

2026-06-07 • via Nuitee
M
Martin • couple • us
10
Overall it was great
Pros:

Close to my event

Cons:

High prices parking

2026-06-06 • via Nuitee
R
Richard • solo_traveller • us
8
2026-06-06 • via Nuitee
B
Beth • couple • us
7
Very convenient and well-kept property suited us fine!
Pros:

Quiet and clean and centrally located. Cookies!

Cons:

Expensive parking.

2026-06-06 • via Nuitee
O
OnAir58913707541 • Couples
10
Breakfast
Pros:

Want to give a shout out to our chef Zayra and our server Maria. Our breakfast and service was top notch! Wonderful job!

2026-06-02 • via Tripadvisor
C
Cruiser348585 • Family
10
Great location and service.
Pros:

I stayed here during the University of Texas regionals. The service was outstanding. Thank you, Solomon.

2026-05-31 • via Tripadvisor
B
Bernardo • extended_group • us
10
2026-05-31 • via Nuitee