Residence Inn by Marriott Jacksonville Butler Boulevard

Hotels
•
Residence Inn
8.4 (476 reviews)
10551 Deerwood Park Boulevard , Jacksonville , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Satisfactory breakfast
Cons:
Room maintenance issues
Cleanliness concerns
Noise from the highway

Categories

Cleanliness
7.79
Some reviews mentioned issues with room cleanliness and maintenance.
Service
9.26
Guests highlighted excellent service from the staff, particularly with handling special requests.
Location
8.8
The location is convenient, though some noise from the highway was noted.
Room Quality
7.25
Many comments indicated that the rooms were in need of renovations and had several maintenance issues.
Amenities
8.28
Amenities were generally satisfactory, but some guests had specific complaints.
Value for Money
8.74
Guests felt the value was reasonable for the area despite some issues.
Food and Beverage
8.29
Breakfast was considered acceptable and met guests' needs.
Overall Experience
8.76
Overall, guests had a positive experience, though there were notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:09

Property Description

Luxurious All-Suite Hotel
Residence Inn by Marriott Jacksonville Butler Boulevard offers a sophisticated stay, just 22 miles from Jacksonville International Airport.

Top-notch Amenities
Indulge in a year-round outdoor pool, daily breakfast, fitness center, and complimentary hotel-wide WiFi.

Convenience at Your Fingertips
Enjoy satellite TV, well-equipped kitchens, and a grocery shopping service. Explore nearby dining options like Lemongrass Thai Cuisine and take advantage of free on-site parking.

Book now for an unforgettable experience at Residence Inn by Marriott Jacksonville Butler Boulevard.

Important information:

Please note a valid credit card or debit card is required to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 476 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
R
Rebecca • solo_traveller • us
4
Great location staff was super nice and breakfast is awesome. Rooms are out dated ac doesn’t work sugar ants all over th
Pros:

How big the rooms were there is a pool good breakfast

Cons:

There were ants throughout the room rooms were out dated didn’t feel clean ac said 60 was super warm and hott at night rooms do not have individual ac units it’s shared ducts throughout all the rooms. While using the pool at 230 in the afternoon cleaning guy put cleaning products in while kids and adults were swimming. Didn’t think it was appropriate as the cleaner came over to me said could irritate their skin we have an inspection tomorrow so gave to do this. My opinion should have been done before the pool opened or the night before. Or just close the pool down I pulled my kids out was pretty poor for doing that.

2026-06-26 • via Nuitee
F
Frederica • family_with_children • us
9
2026-06-25 • via Nuitee
T
Tyisha • solo_traveller • us
10
2026-06-21 • via Nuitee
G
Gen M. • solo_traveller • us
8
Great value!
Pros:

Value for the money. I was also actually upgraded to a two bedroom. Kitchen came with utensils, plates, cups, paper towel, sponge that I needed. You have a standard refrigerator big enough for the rest of your stay. Microwave worked well. Couch looked run down. There were four Dining chairs and a table. There was also TV in each of the rooms and in the main area. Beds were comfortable enough. Sinks, toilets and showers worked. Laundry facilities in the 2nd floor. Free parking. Free wifi. Some snacks and other things you can purchase by the reception lobby. Doors to the buildings for rooms need your card key for entry adding extra security. Present your Marriot-Bonvoy membership for an early check-in. A small drive to the shopping areas.

Cons:

You have to drive or walk around the property. Lobby area is where the breakfast buffet is. The rooms are in two separate buildings but adjacent to the main lobby area. Carpets were very old and need to be replaced all throughout the property and the rooms itself.

2026-06-19 • via Nuitee
B
Brown • couple • us
9
2026-06-18 • via Nuitee
G
Gen M. • solo_traveller • us
8
2026-06-18 • via Nuitee
C
Chaquana • couple • us
9
2026-06-17 • via Nuitee
B
Buss • family_with_children • us
9
2026-06-15 • via Nuitee
J
Jae • family_with_children • us
8
2026-06-15 • via Nuitee
D
Del Llano • couple • us
8
2026-06-11 • via Nuitee
E
Elizabeth • couple • us
10
Pros:

Nice place

Cons:

U have to pay parking

2026-06-10 • via Nuitee
O
O'Hern • family_with_children • us
10
2026-06-10 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-06-08 • via Nuitee
S
Shanta • couple • us
10
Enjoyed the Stay….send me a discount for my next Stay please, Thanks
2026-06-05 • via Nuitee
M
Mccray • couple • us
7
2026-05-31 • via Nuitee
T
Tricia • couple • us
8
Great value will stay again
Pros:

Very friendly staff. Great location to UNF

Cons:

Our room had mildew smell maybe from dampness

2026-05-30 • via Nuitee
C
Creonna • solo_traveller • us
5
Pros:

Location and staff are great

Cons:

The room needs to be updated, television has a short wired so it only works when it is facing the sitting area pots were rusted, shower was took forever to heat

2026-05-26 • via Nuitee
T
Tameka • extended_group • us
8
2026-05-25 • via Nuitee
D
Diomarie • couple • us
10
2026-05-25 • via Nuitee
P
Price • solo_traveller • us
8
2026-05-25 • via Nuitee