Residence Inn by Marriott Jacksonville Butler Boulevard

Hotels
•
Residence Inn
8.4 (446 reviews)
10551 Deerwood Park Boulevard , Jacksonville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Satisfactory breakfast
Cons:
Room maintenance issues
Cleanliness concerns
Noise from the highway

Categories

Cleanliness
7.79
Some reviews mentioned issues with room cleanliness and maintenance.
Service
9.26
Guests highlighted excellent service from the staff, particularly with handling special requests.
Location
8.8
The location is convenient, though some noise from the highway was noted.
Room Quality
7.25
Many comments indicated that the rooms were in need of renovations and had several maintenance issues.
Amenities
8.28
Amenities were generally satisfactory, but some guests had specific complaints.
Value for Money
8.74
Guests felt the value was reasonable for the area despite some issues.
Food and Beverage
8.29
Breakfast was considered acceptable and met guests' needs.
Overall Experience
8.76
Overall, guests had a positive experience, though there were notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:09

Property Description

Luxurious All-Suite Hotel
Residence Inn by Marriott Jacksonville Butler Boulevard offers a sophisticated stay, just 22 miles from Jacksonville International Airport.

Top-notch Amenities
Indulge in a year-round outdoor pool, daily breakfast, fitness center, and complimentary hotel-wide WiFi.

Convenience at Your Fingertips
Enjoy satellite TV, well-equipped kitchens, and a grocery shopping service. Explore nearby dining options like Lemongrass Thai Cuisine and take advantage of free on-site parking.

Book now for an unforgettable experience at Residence Inn by Marriott Jacksonville Butler Boulevard.

Important information:

Please note a valid credit card or debit card is required to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 446 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
B
Billy • family_with_children • us
9
2026-04-25 • via Nuitee
B
Brandon • couple • us
8
Will stay again, great location, room was clean
Pros:

Great location, I like the kitchen area with a mini stove and refrigerator.

Cons:

Furniture was a little outdated

2026-04-16 • via Nuitee
P
Paulina • solo_traveller • pl
10
Pros:

Wszystko było znakomite . Hotel obsługa czystość . Jedynym minusem bardzo mocno okrojone śniadania .

2026-04-15 • via Nuitee
F
Felicia • solo_traveller • us
10
2026-04-13 • via Nuitee
B
Buddy • solo_traveller • us
8
Blake, working front desk at night, was awesome. Extremely friendly and helpful.
Pros:

The staff was extremely helpful and friendly. They moved our room when the fire alarm in our first room malfunctioned.

Cons:

The fire alarm in our room malfunctioned, we were moved to a different room

2026-04-12 • via Nuitee
G
Godwin • family_with_children • us
9
Excellent
Pros:

Location

Cons:

The parking arrangements with little space to back out with utility vehicles parked behind the spaces

2026-04-09 • via Nuitee
Y
Yamiliz • couple • us
10
2026-04-08 • via Nuitee
M
Marissa • couple • us
8
2026-04-06 • via Nuitee
F
Faith • family_with_children • us
9
It was a comfty spot to stay, it felt safe, and relaxing.
Pros:

It was a neat set up. Quiet, had everything we needed, everything was tidy.

Cons:

Some of the walls, doors, and floors had some minor damage or stains

2026-04-02 • via Nuitee
J
jesus • extended_group • us
10
2026-03-31 • via Nuitee
G
Gregory • extended_group • us
4
Disappointed
Pros:

Location was great. Staff was great.

Cons:

Wreaked of marijuana. Room was not clean. Bathroom has pubic hair in the shower.

2026-03-31 • via Nuitee
B
Brown • family_with_children • us
10
Pros:

I love that the staff and the property was very clean and had everything that we needed

2026-03-28 • via Nuitee
F
Fred • family_with_children • de
8
Schöne Unterkunft besonders für Familie!
Pros:

Sehr schöne große Zimmer und sehr sauber.
Frühstück war in Ordnung!

Cons:

War alles in Ordnung

2026-03-24 • via Nuitee
M
Megan • family_with_children • us
8
Convenient, great location and
Pros:

Loved the location!! Great price for the area. The pool area is nice. The front desk staff was very friendly and accommodating.

Cons:

Some doors are out of order, the breakfast staff was a bit over barring as well, also no ice makers and our suite freezer never created any ice either.

2026-03-23 • via Nuitee
P
Paula • solo_traveller • us
10
We will always stay at a Residence Inn if there is one close to where we’re going.
Pros:

I liked the home style setting of the room with kitchen, living room and bedroom. I also felt that the location was very central to everything we wanted. Food was great and everything was comfortable.

Cons:

I wish they kept coffee out during the day.

2026-03-20 • via Nuitee
K
Karen • couple • us
10
Comfortable and convenient
Pros:

The location and the breakfast was really good!

Cons:

Rooms are in separate units.

2026-03-17 • via Nuitee
J
John • family_with_children • us
10
2026-03-08 • via Nuitee
K
Kenneth D White • family_with_children • us
10
2026-03-06 • via Nuitee
K
Kimberly • family_with_children • us
8
Pros:

The set up was really nice. It was like an apartment. I will definitely be staying there again

2026-02-26 • via Nuitee
C
Clough • couple • us
7
Pretty well just minus the bugs in the room.
Pros:

The layout of the room and the location and the service as well as breakfast.

Cons:

The hot tub was a weird green color and our hotel room had some bugs inside.

2026-02-24 • via Nuitee