Wingate by Wyndham Jackson Ridgeland

Hotels
•
Wingate by Wyndham
7.6 (1314 reviews)
6485 Frontage Road , Ridgeland , US
+1 601-208-0136

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient, safe location
Friendly and attentive staff (several reports)
Hot breakfast praised (cook and variety)
Good parking
Quiet and comfortable beds reported by some
Reasonable price for some guests
Cons:
Severe cleanliness issues (mold, stains, hair, bugs)
Poor room condition and maintenance (peeling furniture, missing carpet, cracks)
Housekeeping inconsistent / requested late checkout disturbances
Some reservation/check-in problems
Pool/upkeep issues and occasional water outage
Reports of pests and pet-related cleanliness problems

Categories

Cleanliness
3
Strongly negative in reviews: repeated reports of mold smells, mold on curtains and ceilings, missing/dirty carpet, bugs/plants with pests, cat hair on beds, stained/holed towels and generally filthy rooms and public areas.
Service
9.5
Mixed but largely positive: multiple reports the staff were very friendly, attentive and went above and beyond; isolated negative interactions (reservation/checkout issues, front desk unhelpful) are noted but outweighed by several mentions of excellent service.
Location
9
Consistently positive: many guests described the location as convenient, safe, close to restaurants and easy access to the interstate.
Room Quality
4
Negative details about room condition: peeling/cheap furniture, drawers that won’t stay closed, cracks in walls, missing carpet exposing hazards, broken lights, stains on furniture and toilet/back-up issues.
Amenities
9
Generally positive for available amenities: frequent praise for the hot breakfast and parking; some upkeep issues noted (pool maintenance, plants with bugs, a reported water outage one day).
Value for Money
8.5
Mixed but leaning positive: some guests felt the price was reasonable for location and breakfast, while others felt overcharged given the poor cleanliness and room condition.
Food and Beverage
9.5
Strongly positive: multiple guests highlighted the hot breakfast as a standout (called the best part), praising the cook and variety/quality of breakfast offerings.
Overall Experience
8.3
Mixed overall: many serious cleanliness and room-quality complaints affected stays; however, strong positives for staff, location and breakfast lead to acceptable or good experiences for other guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Located just off Interstate 55 in Ridgeland, Mississippi, Wingate by Wyndham Jackson Ridgeland offers easy access to North Park Mall Shopping Center, only 3 minutes away.

Modern Amenities
Enjoy complimentary Wi-Fi, a refreshing outdoor pool, and a well-equipped fitness center during your stay. The rooms are tastefully decorated in warm colors and feature essential amenities like a microwave, refrigerator, and a cozy seating area.

Exceptional Services
With a 24-hour front desk, business center, and convenient coin laundry facilities, we ensure all your needs are met seamlessly. Explore nearby attractions like Tougaloo College and the Jackson Zoo, both just a short drive away.

Experience comfort and convenience at Wingate by Wyndham Jackson Ridgeland - book your stay today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Guest Reviews

7.6
Based on 1314 reviews
Cleanliness: 3
Service: 9.5
Location: 9
Room Quality: 4
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 8.3
C
Contessa • couple • us
6
Pros:

There wasn’t any water working but they didn’t want to do a refund

2026-11-07 • via Nuitee
M
Manervia • couple • us
10
I enjoy the stay and will be back
Pros:

Everything!! Great environment, the cleanliness, great atmosphere, great customer service, great breakfast.

Cons:

Wasn’t anything wrong

2026-11-04 • via Nuitee
C
Christie • couple • us
2
Not pleased and will think twice before staying at one of their hotels again after disappointing sta
Pros:

Location and breakfast choices were good

Cons:

Television not working and staff on site didn’t know what to do to fix it. Also no microwave was in the room, but no offer to bring one in. Floors were not very clean. Also this staff person could not speak directly to us and speak loudly enough to hear or understand her.
Spoke to the morning manager and asked if we could get a discount. She said no because our room was already discounted. She advised that the night person was new and only 21 so that’s why she didnt know what to do and needed further training. I told her that my review would indicate that I was not pleased with my stay since we had just finished driving almost 500 miles and no working tv or microwave in the room. Her reply was that no tv or microwave shouldn’t be necessary for a nice place to stay. Her opinion only . . . Not mine!

2026-11-04 • via Nuitee
R
Raevyn • couple • us
10
2026-11-01 • via Nuitee
K
Keevin • couple • us
5
Overall it was good need to be more cleaner
Pros:

Nice area comfortable and quiet

Cons:

Need better housekeeping

2026-10-29 • via Nuitee
S
Savannah • couple • us
3
Our stay was dirty and unlike a Wyndham hotel.
Pros:

I liked that the hotel was in a decent area

Cons:

The hotel was very dirty. As soon as you walked in it smelled of mold. We used the stairwell when we first arrived and there were piles of dirt everywhere. As we went into our room we noticed the carpet was missing in some spots leaving spikes for us to step on. As we pulled down the curtain to cover the window, there was mold all over it. The bathroom had mold on the ceiling as well. The elevators looked like they hadn't been cleaned in years. There were bugs in all the plants by the breakfast area too. We also had asked for a late checkout the night we checked in and the staff came to our door 3 different times. Twice before regular check out at 11. One time at 9:30, 10:30, and the last at 11.

2026-10-29 • via Nuitee
K
Keevin • couple • us
5
2026-10-29 • via Nuitee
A
Agnew • family_with_children • us
8
Pros:

Staff and location

Cons:

Bathroom cleanliness

2026-10-25 • via Nuitee
T
Tiffany • couple • us
1
they staff was not helpful, they claimed my reservation was “cancelled” because the hold on my card did not work. it ind
Pros:

the location

Cons:

everything except the location was good.

2026-10-23 • via Nuitee
K
Keshia • couple • us
10
Pros:

i love everything about my room

2026-10-22 • via Nuitee
S
Shana • couple • us
1
The worst hotel I’ve ever stayed in and I will Never stay there again!
Pros:

Location was ok. Easy to get on and off the interstate from there. Restaurants close by.

Cons:

It was dirty and needed updating. The rooms were filthy. There was stuff all over the walls, the bedding was dirty. One of the pillows on my bed looked like someone had thrown it in the floor and stepped all over it! It was black on one side. There was cat hair in my bed. The towels had multiple large holes in them. There was mold on the ceiling and the furniture was in terrible shape. It was made of particle board and peeling and the drawers would not even stay closed. I paid way too much for this room for it to be nasty! I could have stayed at the Holiday Inn for the price I paid for this one! No one offered to give my money back or decrease my total when we complained.

2026-10-22 • via Nuitee
E
ericka • extended_group • us
1
2026-10-22 • via Nuitee
A
Ann • family_with_children • us
10
Pros:

Very friendly staff went above and beyond. I felt safe with the location. Clean and amazing breakfast.

2026-10-20 • via Nuitee
S
Shawn • couple • us
1
I booked for two nights which was around 368 but was only give one.
Pros:

One of the worst places to stay.

Cons:

Everything from the odor to the price. Horrible place to stay but it was a last minute change we had to make

2026-10-18 • via Nuitee
S
Shereaka • solo_traveller • us
7
Pros:

Clean and comfortable

Cons:

No water rhe 2nd day

2026-10-11 • via Nuitee
S
Suezette • couple • us
6
It was pleasant.
Pros:

The location and the night staff. Breakfast was the best part and the cook was great.

Cons:

The Crack in the wall, and the toilet backup.

2026-10-09 • via Nuitee
L
Leta • couple • us
10
Pros:

Convenient location

Cons:

Peeling ceiling

2026-10-07 • via Nuitee
W
Wende • solo_traveller • us
9
Great stay and reasonable price. Will stay here again
Pros:

Quiet, very comfortable bed, great hot breakfast, clean, safe, good price for all that you get

Cons:

Pool needs some upkeep

2026-09-17 • via Nuitee
A
Aaron • couple • us
7
Comfortable , safe , staff friendly , will stay again
Pros:

Good parking

Cons:

Had a few hair on towel , toilet wasn’t as clean as some other hotels I stayed at

2026-09-15 • via Nuitee
A
Antrisha • couple • us
5
2026-09-14 • via Nuitee