Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Beautiful ambiance
Cons:
Cleanliness issues
Need for more amenities
Some maintenance problems

Categories

Cleanliness
7.8
Several reviews noted cleanliness issues, including dirty windows and stained carpets.
Service
9.8
Friendly and helpful staff were praised across multiple reviews.
Location
8.8
The hotel is conveniently located close to the beach.
Room Quality
7.3
Mixed feelings with some rooms reported to have maintenance issues.
Amenities
7.8
While some amenities were appreciated, lack of basic items was disappointing for a 5-star hotel.
Value for Money
6.8
General sentiment indicates dissatisfaction with the value received relative to price paid.
Food and Beverage
9.3
Breakfast and food quality received high marks in the reviews.
Overall Experience
8.8
Overall positive experience cited despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:23

Property Description

Prime Location & Amenities

  • Adjacent to Durban ICC and a short walk to the beachfront
  • Outdoor pool, fitness centre, and business lounge on-site

Luxurious Rooms

  • Well-appointed rooms with modern amenities
  • Flat-screen TV, work desk, and comfortable sitting area

Dining Options

  • Vasco's Restaurant for hearty breakfasts and delicious dinners
  • Coral Lounge serving light snacks, with 24-hour room service available

To experience luxury and convenience in the heart of Durban, book your stay at Hilton Durban.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

8.3
Based on 912 reviews
Cleanliness: 7.8
Service: 9.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 9.3
Overall Experience: 8.8
L
Lethokuhle • solo_traveller • za
10
Beyond Pleased
Pros:

The staff was so accommodating, everything we needed was at a convenient

Cons:

Nothing

2026-07-03 • via Nuitee
Z
Zamokuhle • family_with_children • za
9
2026-07-02 • via Nuitee
Y
Yusuf • couple • za
10
2026-06-29 • via Nuitee
V
Victor • couple • za
10
2026-06-28 • via Nuitee
C
Craig Harrison • solo_traveller • za
8
Pros:

Big rooms
Very comfortable big bed

Cons:

Restaurant and bar closed too early

2026-06-25 • via Nuitee
N
Nokhanga • solo_traveller • za
5
2026-06-22 • via Nuitee
I
Itumeleng • family_with_children • za
7
Hilton legacy wearing off
Pros:

Spacious room, good shower, good size TV.

Cons:

No charging stations.
Breakfast was terrible, the cornflakes, beef sausages had an after taste, may have been of inferior quality. I could taste and smell the oil in the scrambled eggs.
The lifts were dysfunctional.

2026-06-22 • via Nuitee
M
Mohamed Aboobaker • solo_traveller • za
6
Pros:

Old Hilton memories

Cons:

Noth8ng different from the old

2026-06-22 • via Nuitee
S
SIBUSISO • solo_traveller • za
10
2026-06-19 • via Nuitee
B
Bonolo • solo_traveller • za
10
2026-06-19 • via Nuitee
P
Paulo • solo_traveller • mz
10
2026-06-19 • via Nuitee
M
Mosia • solo_traveller • za
6
Pros:

Convinience to Comrades Marathon expo

Cons:

Absolutely not value for money, I paid R9000 for what? Everything was perfectly fine for normal hotels on the beach front which cost half the price.

2026-06-19 • via Nuitee
M
Mulalo • extended_group • za
10
2026-06-19 • via Nuitee
K
Kelvin • solo_traveller • hk
9
2026-06-19 • via Nuitee
B
BAHLAKOANA • couple • ls
10
I enjoyed my stay so much
Pros:

Ot was conveniently closer to Expo area

Cons:

The breakfast was not included in the fee.

2026-06-19 • via Nuitee
V
Victor • solo_traveller • za
9
2026-06-18 • via Nuitee
C
Claire • solo_traveller • za
8
2026-06-18 • via Nuitee
P
Phatsimo T L • couple • bw
10
Pros:

Everything and the food

Cons:

Nothing

2026-06-18 • via Nuitee
T
Tawanda • couple • zw
8
Pros:

cleaniliness

Cons:

Absence of microwave

2026-06-18 • via Nuitee
Q
Qalinge • solo_traveller • za
9
2026-06-17 • via Nuitee