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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private check-in/check-out
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Outdoor furniture
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Experience a blend of modern comfort and convenience at Best Western Plus University Inn. Stay connected with our free WiFi, stay active at the fitness centre, and unwind by the outdoor swimming pool.
Central Location
Situated just 500 metres from LJVM Coliseum and near BB&T Field, our hotel offers easy access to key attractions like M C Benton Jr Convention Center, Hanes Mall, and Wake Forest University.
Exceptional Service
Enjoy a complimentary continental breakfast each morning and benefit from our 24-hour front desk service for all your needs. Book your stay with us and make the most of your time in Winston-Salem.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Portable chair
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
How close it was to the coliseum
Rude unprofessional staff
Front desk 2/12/26 5:27pm
Rooms are OK just check shower/bathroom/ac unit upon arrival
Staff is rude, argumentative with customers.
Have stayed here on and off for work for a few months now, have had some issues with my rooms before but never anything that wasn't resolved until today.
Checked in and got settled into my room, key card quit working, figured out that I was checked into and charged for the WRONG reservation (Nevermind providing my ID and payment card in MY name).
Lady at the front desk (2/12/26 5:27pm), said she fixed my key card for me, no problem.
I return to my room to see on my phone I was also charged again, upon returning to the counter, both the lady at the desk and the hotel manager were both argumentative and confrontational over me being double charged and asking for compensation.
It is not my fault nor should it be my problem your employees cant check someone into the correct reservation, with their identification in hand.
Waiting for a refund, left and will not be back at this location again.
Strongly recommend staying elsewhere.
It was aight
Love the fact that everything was easy
The snow wasn’t plowed
Superior experience!
Everything was perfect.
Nice staff. Great location for being at the University.
Breakfast is good. Staff is fantastic & attentive. Customer service is great.
I loved it the rooms were nice and clean and the staff were great
Everything was fine
Staff was very nice. Room was tidy
Entrances poorly lit, front door broken, bathroom needs complete renovation, phones out
The hot tub
The room was in poor condition and did not meet basic cleanliness or maintenance standards. There was hair left in the tub, sink, and on the bed. The cabinet door would not close properly, the drapes were old, dusty, and hanging off the rack, and portions of the ceiling were deteriorating. Overall, the room appeared neglected and poorly maintained. Unfortunately, this was my first and last time staying at a Best Western again.
Breakfast
Staff who received us had bad customer service. He was rude .
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