Embassy Suites by Hilton Portland Downtown

Hotels
Embassy Suites Hotels
9 (1206 reviews)
319 South West Pine Street , Portland , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great amenities
Cons:
Issues with breakfast
Parking costs
Cleanliness concerns

Categories

Cleanliness
8.23
Some reviews indicate issues with cleanliness and maintenance.
Service
10
Multiple reviews praise efficient and friendly staff.
Location
9.7
Location is prime, near public transportation and entertainment.
Room Quality
9.24
Rooms are large and comfortable, though some may feel outdated.
Amenities
9.69
Amenities like the pool and breakfast options are highly praised.
Value for Money
8.22
Some feel the parking costs and hidden fees detract from value.
Food and Beverage
7.18
Breakfast quality and availability received significant complaints.
Overall Experience
9.73
Despite some issues, most reviews indicate a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Historic Charm Meets Modern Comforts
Immerse yourself in the historic charm of our building while enjoying the latest technology and conveniences.

Prime Location
Located in the heart of Portland, our hotel is just steps away from key attractions, making it the perfect base for exploring the city.

Luxurious Amenities
Indulge in spacious rooms with flat-screen TVs, on-site spa services, free cooked-to-order breakfast, and a managers' reception. Don't forget to dine at our gourmet restaurants, Mothers Bistro and Kingsland Kitchen.

Experience the perfect blend of history and modernity at the Embassy Suites by Hilton Portland Downtown. Book your stay now for an unforgettable trip!

Important information:

Pet charge of $75 per stay includes post-departure deep clean. Limited is two pets (dog/cat) per suite with a maximum weight of 75 pounds per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1206 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 9.24
Amenities: 9.69
Value for Money: 8.22
Food and Beverage: 7.18
Overall Experience: 9.73
T
tirzahn2024 Family
10
PMC
Pros:

Steven and his magic trips were the best!! Very friendly and personable.

Andrea was also super great to talk to and very nice!

2026-05-30 via Tripadvisor
G
GrandTour18665386877 Couples
10
Pi
Pros:

We had a great time the staff was great.

2026-05-30 via Tripadvisor
4
461bethanyk Family
10
Helpful and accommodating staff
Pros:

We had stayed here before during peak Covid and was unsure about returning. I am so glad we did! This was an absolute amazing stay, everyone is kind and helpful. Steven is fantastic! He helped us into our uber and gave some great suggestions for the next leg of our trip. We will absolutely come back.

2026-05-30 via Tripadvisor
L
Lakeisha solo_traveller us
8
Pros:

The rooms were very spacious and clean. I loved the accommodated us by giving me a joint room. The place was clean. The staff we fairly quick with response when we had request from room service. I left some belongings in my suite and it was returned safely. Definitely would return.

Cons:

Still haven't received my deposit back and I was told it would be returned in 3-5 business days.

2026-05-30 via Nuitee
S
sydneywY8592FU Solo travel
10
Incredible
Pros:

Friendly service, clean room, great employees

2026-05-29 via Tripadvisor
S
Sandra family_with_children us
7
Nice place, staff is great, compensated for disturbances of neighbors, and uncleaned refrigerator and microwave as well
Pros:

The antique style

2026-05-28 via Nuitee
H
hogo solo_traveller us
10
Pros:

Beautiful room

Cons:

Parking

2026-05-28 via Nuitee
R
Richard solo_traveller us
10
2026-05-27 via Nuitee
C
Cynthia couple us
10
enjoyed complimentary breakfast and evening drinks/snacks
Pros:

clean and nice

Cons:

n/a

2026-05-26 via Nuitee
S
Simone solo_traveller de
8
Cons:

Frühstücksraum im Keller war nicht schön, sehr dunkel alles und wenig einladend

2026-05-26 via Nuitee
3
354meaghanr Friends getaway
10
Steve was amazing!
Pros:

Steve was the most wonderful guest services director! He took care of us so well, incredibly friendly and energetic! And gave the best coffee recommendation. Thank you Steve for being so good at your job!

2026-05-24 via Tripadvisor
M
meiras2026 Solo travel
10
Thank you
Pros:

The valet was great. Steven and Tyler were exceptional ver personable and attentive. The host staff was also very accommodating.

2026-05-24 via Tripadvisor
M
melissawG2632GI Couples
10
Amazing experience
Pros:

Amazing customer service. Clean rooms and great food/ drinks.

2026-05-24 via Tripadvisor
J
J2532RBnathaliec Family
10
Loved it
Pros:

Super friendly experience! Everyone was so helpful. Loved going down to breakfast every morning.

2026-05-24 via Tripadvisor
A
anio939 Family
10
Nice team! Great breakfast buffet!
Pros:

Such a nice staff! Steven at the entrance is great! Also great breakfast buffet!

2026-05-24 via Tripadvisor
B
B5016BAjimb Friends getaway
10
Great!!!
Pros:

Friendly and attentive! Great service!

2026-05-24 via Tripadvisor
D
danielpJ8263FD Family
10
Awesome place.
Pros:

Our stay was great. The room was nice. Staff was amazing. The pool and hot were really nice. Steven who i think was the vallet manager was awesome! We had a 7 yr old birthday and Steven was prepared to give us a magic show. It was great.

2026-05-24 via Tripadvisor
A
allieh659 Family
10
Awesome Parking Attendants
Pros:

Steven with parking made us and our family’s morning with magic tricks and a friendly greeting!

2026-05-23 via Tripadvisor
Q
Q5150CVwilliamj Family
10
Excellent service
Pros:

Steven the guest service coordinator made the experience for us. Very hands on and friendly. Easy to talk too and most of all trusted his team with our vehicle.

2026-05-22 via Tripadvisor
4
486loisw Solo travel
10
Great service
Pros:

Steven and Tayler were amazing, kind and professional. Very friendly and accommodating.

2026-05-22 via Tripadvisor