Embassy Suites by Hilton Portland Downtown

Hotels
Embassy Suites Hotels
9 (1314 reviews)
319 South West Pine Street , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great amenities
Cons:
Issues with breakfast
Parking costs
Cleanliness concerns

Categories

Cleanliness
8.23
Some reviews indicate issues with cleanliness and maintenance.
Service
10
Multiple reviews praise efficient and friendly staff.
Location
9.7
Location is prime, near public transportation and entertainment.
Room Quality
9.24
Rooms are large and comfortable, though some may feel outdated.
Amenities
9.69
Amenities like the pool and breakfast options are highly praised.
Value for Money
8.22
Some feel the parking costs and hidden fees detract from value.
Food and Beverage
7.18
Breakfast quality and availability received significant complaints.
Overall Experience
9.73
Despite some issues, most reviews indicate a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Historic Charm Meets Modern Comforts
Immerse yourself in the historic charm of our building while enjoying the latest technology and conveniences.

Prime Location
Located in the heart of Portland, our hotel is just steps away from key attractions, making it the perfect base for exploring the city.

Luxurious Amenities
Indulge in spacious rooms with flat-screen TVs, on-site spa services, free cooked-to-order breakfast, and a managers' reception. Don't forget to dine at our gourmet restaurants, Mothers Bistro and Kingsland Kitchen.

Experience the perfect blend of history and modernity at the Embassy Suites by Hilton Portland Downtown. Book your stay now for an unforgettable trip!

Important information:

Pet charge of $75 per stay includes post-departure deep clean. Limited is two pets (dog/cat) per suite with a maximum weight of 75 pounds per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1314 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 9.24
Amenities: 9.69
Value for Money: 8.22
Food and Beverage: 7.18
Overall Experience: 9.73
7
760tressar Friends getaway
10
Bus Tour from Arkansas ! Little Rock Tours
Pros:

STEVEN, WAS TNE HIGHLIGHT , HE IS SOOOO KNOWLEDGEABLE AND FRIENDLY!!! SOOOO AWESOME!

2026-07-25 via Tripadvisor
C
claudia family_with_children de
5
2026-07-22 via Nuitee
S
Sindbad solo_traveller ch
9
Pros:

Great hotel

2026-07-22 via Nuitee
6
601jaredv Family
10
Awesome Valet
Pros:

Valet team was awesome!! Incredibly helpful and accommodating. 10/10

2026-07-20 via Tripadvisor
6
625madisonv Couples
10
Great valet at embassy suites
Pros:

Really great valet - Steven and Blake were phenomenal!

2026-07-20 via Tripadvisor
K
KDsMom Family
10
Great vacation in Portland with young grandsons
Pros:

Excellent hotel for a family. Large suites, ample complimentary breakfast (including omelets made to order.). Special thanks to Steven in valet service who always had the car ready and helped with a Lyft ride when I needed it.

2026-07-19 via Tripadvisor
R
racrobin Family
10
Great service
Pros:

Steve and all the staff were super friendly and fast!

2026-07-19 via Tripadvisor
O
O5047JZjons Couples
10
Great Service!
Pros:

The hotel and its amenities were truly worth the value of the cost. I especially appreciated the customer service. Props to our valet team, including Steven and Pierre, for being so helpful with everything parking related!

2026-07-19 via Tripadvisor
Q
Quest215594 Family
8
Great stay
Pros:

Overall a very good stay. Hotel is dated but has a lot of character and rich history. The furniture - especially the beds - could use updating to more of a Hilton standard.

Only valet parking available at this location, but the valet service was exceptional. Our vehicle was always retrieved very quickly and valets were friendly especially Stephen and Pierre.

2026-07-19 via Tripadvisor
U
U461UBjaimep Family
10
Amazing valet
Pros:

Amazing service by Steven and Elliot

2026-07-17 via Tripadvisor
C
Charmaine family_with_children us
9
We loved the valley parking situation we just txtd the guys and they immediately brought our car no
Pros:

We loved the cocktail hour!!! And the free breakfast. My daughter loved that the show on tv was on Disney channel.

Cons:

Nothing. It was a very pleasant experience.

2026-07-17 via Nuitee
G
Go66510972235 Family
6
Ok Hotel but not at level of an Embassy Suite Hotel
Pros:

Location of the hotel is goods.. Staff are all extremely helpful and friendly. The parking at the hotel is only Valet and very expensive for the location. Hotel is very outdated. It needs a major renovation. Rooms are renovated to some degree but still need more renovation. The breakfast area on lower level needs the most updating. It is so dark with a dark navy ceiling. The floor is sticky all of the time. Food provided is ok but isn't in the level of an Embassy Suite. Furniture in the breakfast room are very old. We were there 4 days. # day out of 4 days their only soda fountain was out of service. It was still not working when we left.

2026-07-15 via Tripadvisor
E
emilyaH9335UZ Family
10
Great stay!
Pros:

Everyone is so nice and the staff were wonderful!!

2026-07-14 via Tripadvisor
S
shanemF8773BW Family
10
Best place to stay in Portland!
Pros:

The Embassy Suites Portland is a beautiful property but the thing that really made our stay great was the staff. Our first encounter with the valet/magician (Steven) was wonderful. He shared some local history of the building, made balloon animals and was genuinely warm and welcoming.

At the front desk James checked us in and straightened out some mistakes I made in the reservation. After a long day of traveling it was really nice to have someone just sort out the situation with a smile.

Once we got settled in our suite we went down for cocktails and met Daisy. There was already a long line at the bar but Daisy worked through it with fantastic service. She even indulged me with a joke about the tip jar, go team Batman!

2026-07-14 via Tripadvisor
D
darrendC7911JL Family
10
So entertaining
Pros:

Steven the magician. He is amazing, thanks so much! He made our time the absolute best, and memorable! !

2026-07-14 via Tripadvisor
E
ed couple us
9
Pros:

Breakfast was good but area was ver busy and seemed understaffed and didn't open until 7:30 am on Saturday - 7 am would be better.

2026-07-14 via Nuitee
D
David family_with_children us
10
2026-07-14 via Nuitee
C
Claire family_with_children ie
5
Location great,
Pros:

Location was great and the staff were helpful and friendly

Cons:

Rooms located very far from each other although booked together, sofa bed was not made up and linen had to be requested and we had to make the bed up ourselves. Breakfast options were only on and there was a lack of cutlery and food

2026-07-14 via Nuitee
C
C837QXmichaell Family
10
Amazing Staff
Pros:

The hotel and the valet service were amazing. Everyone was friendly, helpful and went above and beyond for our family trip. Can't recommend this hotel and the valet service enough.

2026-07-13 via Tripadvisor
4
475tyreeh Family
10
Greatttttt
Pros:

The guy outside the embassy hotel is probably one the best magicians I seen in Portland absolutely blew my minddddd his name is Steven the magician great guyyyy

2026-07-13 via Tripadvisor