Hotel Palmenhof

Hotels
8.3 (3677 reviews)
Bockenheimer Landstraße 89-91 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Outdated facilities
Inconsistent service
Noisy environment

Categories

Cleanliness
7.28
Some concerns were raised about room cleanliness, though many found it satisfactory.
Service
8.75
General sentiments were positive, with some mentions of unfriendly staff at times.
Location
9.29
Several reviews highlighted the great location and convenience of the hotel.
Room Quality
7.74
Mixed feelings with some rooms being outdated and in need of refurbishment.
Amenities
8.27
Generally met expectations, though a few amenities were found lacking.
Value for Money
8.73
Good value noted for the central location and the price paid.
Food and Beverage
7.78
Varied reviews on food quality with some dissatisfaction noted in breakfast items.
Overall Experience
8.55
Overall a satisfactory experience with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:27

Property Description

Luxurious Accommodation: The Hotel Palmenhof, located in the prestigious Westend district of Frankfurt, offers individually designed rooms and suites with modern amenities, ensuring a comfortable stay for guests.

Gourmet Dining: Start your day with a rich breakfast buffet at the Palmenhof, providing a delicious spread to kickstart your mornings before exploring the city.

Convenient Location: Situated opposite the beautiful Palmengarten gardens and a short walk from the Bockenheimer Warte Underground Station, the Hotel Palmenhof provides easy access to key attractions like the Frankfurt Messe exhibition centre.

Experience elegance and convenience at Hotel Palmenhof - book your stay now for a memorable Frankfurt getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3677 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.55
N
Neha • solo_traveller • us
10
Pros:

Fantastic interior

2026-07-03 • via Nuitee
M
Mariapia • extended_group • de
8
2026-07-03 • via Nuitee
D
Daniela • couple • de
9
gerne wieder
2026-07-02 • via Nuitee
A
Aharon • couple • il
10
המלון היה מעולה נגיע רק אליו
Pros:

ארוחת הבוקר הייתה מעולה והאחראית על חדר האוכל הייתה עם לב זהב ונשמה טובה

Cons:

כלום

2026-07-02 • via Nuitee
M
Mindaugas • solo_traveller • fi
8
2026-07-02 • via Nuitee
W
Wolfgang • couple • de
8
Cons:

Treppe

2026-07-01 • via Nuitee
K
Kirsten • family_with_children • de
7
Pros:

Top Lage!!!
Höfliches Personal.
Aber die Lage macht alles wett.

Cons:

Sehr alter Fernseher.
Matratze nichts für jemanden, der gerne etwas härter schläft. Kissen am besten eigenes mitbringen.

2026-07-01 • via Nuitee
S
Siyu • solo_traveller • de
10
2026-07-01 • via Nuitee
J
Justine • solo_traveller • au
9
Pros:

Cute,has character

2026-06-30 • via Nuitee
M
Meikseli • solo_traveller • fi
9
Pros:

Great stay, the staff was very nice and flexible as we had booked space for 5 but they were able to adjust for a 6th person on the fly. We were able to check in a early as one of the two rooms was ready. The rooms were clean and beds were comfy. Check-out at 12 was also nice. The rooms had AC which worked well. Great location with short walk to 2 different metro stops.

Cons:

The other room we rented (2-person room) had a bit of a foul smell. The other room we booked smelled very good. The rooms had a wall-to-wall carpet and seems that sometimes they can catch a certain smell. It did not bother me too much but other people were more sensitive to it. There is also no parking possibility, although the staff was able to help finding a parking place nearby.

2026-06-29 • via Nuitee
P
Peter • couple • de
8
2026-06-29 • via Nuitee
D
Dorian • couple • ch
9
2026-06-28 • via Nuitee
S
Sabine • solo_traveller • ch
8
2026-06-28 • via Nuitee
E
Elena • solo_traveller • de
9
2026-06-28 • via Nuitee
A
Andreas • solo_traveller • de
7
Einfach, praktisch, für den Preis ok.
Pros:

Unkompliziert, freundlich, Parkplatz direkt vor der Tür, renoviertes Bad.

Cons:

Das Zimmer ist in die Jahre gekommen und hat eine eher ungewöhnliche, für mich ungemütliche, Einrichtung: goldenes Metallbett, Glastisch, Plexiglasstuhl. Es ist nicht so perfekt aufgeräumt, wie man es von großen - auch günstigen - Hotelketten kennt. Im Bad waren mehrere Defekte, die dem Personal beim Saubermachen nicht entgangen sein können: z.B. konnte die Duschbrause nicht befestigt werden, so dass man die Brause die ganze Zeit in der Hand halten muss. Der Schminkspiegel hängt unnötigerweise hinter dem WC, so dass man ihn eigentlich nicht nutzen kann.
Eigentlich nur Kleinigkeiten, aber halt unnötige.

2026-06-27 • via Nuitee
N
NARONG • solo_traveller • us
9
2026-06-25 • via Nuitee
A
Alexander • solo_traveller • ru
9
2026-06-24 • via Nuitee
M
Markus • solo_traveller • de
5
Pros:

Das Personal war nett und sehr hilfsbereit.

Cons:

Die Sauberkeit und die Zimmer könnten mal Renoviert werden.

2026-06-23 • via Nuitee
G
Gerardo • family_with_children • de
10
2026-06-23 • via Nuitee
Z
Ziad • solo_traveller • jo
8
2026-06-21 • via Nuitee