Hotel Palmenhof

Hotels
8.3 (3503 reviews)
Bockenheimer Landstraße 89-91 , Frankfurt/Main , de

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Outdated facilities
Inconsistent service
Noisy environment

Categories

Cleanliness
7.28
Some concerns were raised about room cleanliness, though many found it satisfactory.
Service
8.75
General sentiments were positive, with some mentions of unfriendly staff at times.
Location
9.29
Several reviews highlighted the great location and convenience of the hotel.
Room Quality
7.74
Mixed feelings with some rooms being outdated and in need of refurbishment.
Amenities
8.27
Generally met expectations, though a few amenities were found lacking.
Value for Money
8.73
Good value noted for the central location and the price paid.
Food and Beverage
7.78
Varied reviews on food quality with some dissatisfaction noted in breakfast items.
Overall Experience
8.55
Overall a satisfactory experience with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:27

Property Description

Luxurious Accommodation: The Hotel Palmenhof, located in the prestigious Westend district of Frankfurt, offers individually designed rooms and suites with modern amenities, ensuring a comfortable stay for guests.

Gourmet Dining: Start your day with a rich breakfast buffet at the Palmenhof, providing a delicious spread to kickstart your mornings before exploring the city.

Convenient Location: Situated opposite the beautiful Palmengarten gardens and a short walk from the Bockenheimer Warte Underground Station, the Hotel Palmenhof provides easy access to key attractions like the Frankfurt Messe exhibition centre.

Experience elegance and convenience at Hotel Palmenhof - book your stay now for a memorable Frankfurt getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3503 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.55
C
CHIEH TING • solo_traveller • de
10
It was an amazing experience!
Pros:

Everything! The service, the staff, the cleanliness, the location, everything is perfect!

Cons:

Nothing.

2026-02-12 • via Nuitee
H
Hubert • solo_traveller • ch
7
2026-02-12 • via Nuitee
S
Sebastian • extended_group • de
4
Pros:

Beliggenheden centralt i Frankfurt og ret tæt på messen.

Cons:

Der var rigtig meget larm på hotellet til meget sent om aftenen. Morgenmaden blev ikke fyldt op, selvom vi var der ret tidligt og længe inden morgenmaden sluttede.

2026-02-11 • via Nuitee
B
Bert • extended_group • be
6
Niet voor herhaling vatbaar
Cons:

Slecht ontbijt
Parking; slechts 4 of 5 plaatsen voor veel meer kamers

2026-02-11 • via Nuitee
K
Katarzyna • extended_group • pl
7
Bylo Ok
Pros:

Czysty pokoj. Bardzo dobre sniadania.

Cons:

Podczas sniadania jest tylko 1 osoba obslugujaca kuchnie, stoliki. Niestety dotarlismy w momecie braku czystego stolika i brak talerzykow dla gosci.

2026-02-11 • via Nuitee
R
Ramin • solo_traveller • ch
1
Pros:

Nix

Cons:

Schäbig, schlechtes Frühstück

2026-02-10 • via Nuitee
S
SONER • solo_traveller • tr
6
Fiyat yüksekti bu nedenle tekrar kalmam fiyat makul olur ise tabiki tekrar kalırım otel çok temiz
Pros:

Otel çok temiz ve konum olarak da güzeldi

Cons:

Kahvaltı çok zayıftı

2026-02-10 • via Nuitee
F
Fleur • solo_traveller • gb
5
Staff were not very friendly and cleaning staff knocked on my door at 08.50 to do the changeover
Pros:

Beautiful building

Cons:

Very sparse for the price and shower didn’t work properly

2026-02-10 • via Nuitee
A
Ahmed • solo_traveller • bg
8
Pros:

Голяма стая. Добра локация.

Cons:

Ресторантът беше пренаселен - видимо не може да обслужи потокът от гости едновременно.
Пример - чаках повече от 5 минути да се заредят чисти чинии, понеже бяха свършили. Персоналът който работеше там, видимо не беше достатъчен и не смогваше с всички дейности - отсервиране, чистене, зареждане и т.н.

2026-02-10 • via Nuitee
W
Willem • solo_traveller • ch
9
2026-02-09 • via Nuitee
M
maria johne • extended_group • de
8
2026-01-31 • via Nuitee
A
Anja • solo_traveller • de
8
2026-01-31 • via Nuitee
S
Saeda • solo_traveller • ca
4
Not worth the money
Cons:

Too cold no heating only air conditioning

2026-01-31 • via Nuitee
C
Christel • solo_traveller • de
9
2026-01-30 • via Nuitee
P
Petra • solo_traveller • de
8
Pros:

Freundliches Personal - leckeres Frühstück!

2026-01-30 • via Nuitee
B
Barbara • solo_traveller • it
9
2026-01-29 • via Nuitee
C
Christel • solo_traveller • de
9
2026-01-29 • via Nuitee
I
Ina • couple • de
8
2026-01-27 • via Nuitee
G
Gabriele • solo_traveller • de
8
2026-01-25 • via Nuitee
A
Aaron • family_with_children • au
10
2026-01-24 • via Nuitee