SureStay Hotel by Best Western Tuscaloosa Southeast

Hotels
•
Best Western
7.6 (211 reviews)
4700 DORIS PATE DR, Tuscaloosa, Alabama, 35405 , Tuscaloosa , US
1-205-556-3232

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Pets allowed

Facilities

Free breakfast
Health or beauty spa nearby
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Picnic area
Elevator
Gift shops or newsstand
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Exceptional customer service
Cons:
Limited amenities
Lack of in-depth food offerings

Categories

Cleanliness
7.56
Guests consistently mention the rooms are clean and well-maintained.
Service
8.53
Multiple reviews highlight excellent service from staff, particularly manager Huey.
Location
8.07
Location is described as convenient, making it easy for guests to access nearby areas.
Room Quality
8.02
Rooms are reported clean, comfortable, and with adequate amenities.
Amenities
7.05
Breakfast is noted as always hot; however, limited mention of additional amenities.
Value for Money
7.01
Guests feel the hotel offers good value especially for cleanliness and service.
Food and Beverage
7.06
Breakfast is mentioned positively, though no extensive food offerings are highlighted.
Overall Experience
7.53
Overall experience is positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Discover a delightful escape at the SureStay Hotel by Best Western Tuscaloosa Southeast, where comfort meets convenience.

Comfortable Accommodations
Unwind in one of our 58 air-conditioned rooms, each equipped with refrigerators, microwaves, and flat-screen TVs to keep you entertained. Enjoy a good night’s sleep with added comforts like complimentary Wi-Fi, ensuring a relaxing stay.

Convenient Amenities
Take advantage of our on-site business center, 24-hour front desk, and luggage storage. Start your day right with a complimentary breakfast, and don't miss our cozy lobby complete with a fireplace, perfect for mingling with fellow guests.

Great Location
Situated just a short drive from the University of Alabama and Bryant-Denny Stadium, explore nearby attractions, parks, and dining options with ease.

Escape to comfort and convenience; book your stay today at SureStay Hotel by Best Western Tuscaloosa Southeast!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pet max weight (per pet) in lb is 30

See all policies

Location

Guest Reviews

7.6
Based on 211 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.07
Room Quality: 8.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
D
Daniel • couple • us
7
Short and sweet
Pros:

Close to where we wanted to be

Cons:

Mattress to hard

2026-05-04 • via Nuitee
D
Daniel • couple • us
7
Short and sweet
Pros:

Close to fam

Cons:

Hard mattress

2026-05-04 • via Nuitee
M
MARCUS • family_with_children • us
2
Pros:

Room sheets were not cleaned. Spots and Hair on Towels. Room with rugs smelled old and musty not cleaned properly

Cons:

Musty smells in the Room. Sheets not cleaned, had Spots and Hair on the Towels.

2026-05-03 • via Nuitee
J
Jeffrey • family_with_children • us
10
Pros:

The room was clean and comfortable and the staff was very nice

2026-05-03 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-04-30 • via Nuitee
A
Aaron • couple • us
7
2026-04-28 • via Nuitee
J
James • couple • us
9
Friendly staff good value great location
Pros:

Breakfast is okay

Cons:

Not sure

2026-04-25 • via Nuitee
A
Ayesha • solo_traveller • us
10
Pros:

Staff and management

2026-04-24 • via Nuitee
J
Jackson • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-04-23 • via Nuitee
L
Lisa • couple • us
6
Been here many times. The upkeep has declined
Pros:

Great price
Front desk very nice lady at checkin

Cons:

The bathroom needed sweeping
The lamp was stained
The mattress was warped on one side

2026-04-22 • via Nuitee
L
Lindsey • solo_traveller • us
3
Pros:

At least there weren’t bugs

Cons:

Place was disgusting. When it didn’t smell like burning plastic, it smelled like curry. Room was not properly cleaned. Floor dirty, smears on counters and walls. Yellow stains on sheets and towels.

2026-04-20 • via Nuitee
M
Mckinley • solo_traveller • us
1
Pros:

Everything was fine except the walls and comforter on 1 of the beds had stains. Somewhat looked like red stains (no idea what it was)

Cons:

Random stains of something all over the room (not cleaned properly)

2026-04-19 • via Nuitee
S
Sellers • solo_traveller • us
3
2026-04-16 • via Nuitee
A
Ashlyn • extended_group • us
10
2026-04-16 • via Nuitee
G
gtrd • solo_traveller • us
5
Pros:

The staff was very accommodating and tried to fix the issues I encountered.

Cons:

Non working facilities. Musty smell in carpeted room. Noisy upstairs customer (stomped all night and early in the morning)

2026-04-15 • via Nuitee
S
Sherreka • family_with_children • us
8
2026-04-15 • via Nuitee
B
BeautifulNyash • family_with_children • us
6
2026-04-14 • via Nuitee
T
Taylor • solo_traveller • us
6
2026-04-13 • via Nuitee
S
Safari65472406785 • Couples
10
Best hotel!
Pros:

The best hotel in Tuscaloosa! We have stayed here for years. Clean rooms, friendly staff, and great breakfast. The only place we stay!

2026-04-11 • via Tripadvisor
J
jessicahU7222TV • Family
10
Ben The Goat
Pros:

Great stay overall. The room was clean, staff was friendly love ben very friendly and understandable , and everything was smooth from check-in to check-out. Would definitely stay again.

2026-04-11 • via Tripadvisor