Comfort Inn and Suites Near Medical Center

Hotels
Comfort Inn
7 (316 reviews)
6039 IH 10 West, Exit #565B-Vance Jackson Rd, San Antonio, Texas, 78201 , San Antonio , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty linens
Limited breakfast
Deposit issues

Categories

Cleanliness
5.46
Several reviews mentioned dirty linens, unclean rooms, and issues with pests.
Service
8.43
Most reviews noted friendly and helpful staff, despite a few negative encounters.
Location
8.47
Generally described as quiet and well-lit area, with no specific complaints.
Room Quality
6.42
Mixed sentiments; some rooms were clean and comfortable but others had maintenance issues.
Amenities
6.45
Some problematic amenities mentioned, including limited breakfast options and lack of electrical outlets.
Value for Money
7.91
Decent for the price according to some guests, but deposit issues raised concerns.
Food and Beverage
5.46
Breakfast received negative reviews for quality and variety.
Overall Experience
7.43
Mixed feelings; some positive experiences balanced by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:48

Property Description

Recreational Amenities

Enjoy the indoor pool, spa tub, and fitness center during your stay.

Complimentary Breakfast and Internet

Start your day with a complimentary buffet breakfast and stay connected with free wireless internet.

Convenient Location

Located near popular attractions like Wonderland of the Americas Mall and Methodist Hospital Texsan.

Book your stay at Comfort Inn and Suites Near Medical Center for a convenient and enjoyable experience.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 316 reviews
Cleanliness: 5.46
Service: 8.43
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 7.91
Food and Beverage: 5.46
Overall Experience: 7.43
G
GrandTour19296517974 Family San Diego, California
2
Scam with “deposit”.
Pros:

They made us pay a $50 deposit when we got there which was not clarified on any website. The man at the register assured us it would be refunded within a few hours of checkout. That was 5 days ago and we still haven’t got a refund.
Besides that, room had a funky smell and was very humid all night even when we cranked down the temp. There was some hair on the bed.

2025-10-12 via Tripadvisor
G
Gabriel
10
Pros:

Good afternoon lace

2025-10-12 via Nuitee
A
Ana
10
Pros:

Great stay!

2025-10-12 via Nuitee
J
Janette
4
Pros:

Very terrible bathroom

2025-10-10 via Nuitee
R
Rikki
8
Great stay!
Pros:

Room was clean and quiet. Front desk staff super efficient! Would stay here again

2025-10-09 via Nuitee
K
Kusum
6
Pros:

Comfort stay for price with excellent staff

2025-10-09 via Nuitee
M
Maribel
10
Pros:

Good

2025-10-09 via Nuitee
C
Claudia
2
Pros:

Horrible experience rude staff I made my reservation and when I got there they were letting me in that because it wasn’t the time my reservation was scheduled for I was driving from 12 hours my kids and I were so tired I had to wait like an hour plus they tried charging me 50 dollars more plus I left a $50 deposit and plus this fee I left that same day and this receptionist super rude didn’t want to give me my deposit back then he yelled at me cause I was asking for my deposit first time and last time going there horrible staff plus the room we got was dirty the towels were also dirty

2025-10-08 via Nuitee
M
Mari family
6
Pros:

The breakfast was good. The room was clean but tub needed some repairs. The pool and hottub were very dirty that you could see like oil build up on top of the water.

2025-10-08 via Nuitee
S
sergio family
2
Pros:

The staff was rude they have plumbing issues and beds were dirty

2025-10-08 via Nuitee
C
Cassie
10
Pros:

Hot tub and pool were clean and open most of the time it was supposed to be minus a cleaning that took a couple hours. Breakfast was nice and the rooms were comfortable and quite.

2025-10-05 via Nuitee
L
Lori family_with_children
10
Pros:

Great

2025-10-05 via Nuitee
S
Samuel family
10
Pros:

Room was clean, breakfast was ok, staff friendly

2025-10-03 via Nuitee
I
Ida family
10
Pros:

Earl mart was just at the corner. You can’t Go around the city like 12-15min from every other places in town.

2025-09-30 via Nuitee
R
ronda partner
6
Pros:

It was OK, everyone was really nice. Check in was easy however you could see the wear and tear on the property

2025-09-30 via Nuitee
K
Kathy
10
Pros:

The front desk employee was very attentive and helpful

2025-09-28 via Nuitee
D
Danielle family
10
Pros:

The property looks just like the pictures. The staff was very friendly. My room was clean, however my linen was dirty. Could have been an oversight, but that was the only negative. Other than that, I would stay again if in the area. The other issues was there were obviously kids above us. They ran all night.

2025-09-28 via Nuitee
P
pafm775 Couples La Vernia, Texas
10
Great Stay for a reasonable price
Pros:

Very nice experience. Great Breakfast and indoor pool, large rooms with a sofa. Erin at the front desk was especially friendly and helpful ...when we had a problem and had to change rooms, we were given a free carton of ice cream for our trouble! Maybe it was just our room, but if you stay on the 1st floor you get much better hot water.

2025-09-25 via Tripadvisor
M
Michael family
10
Pros:

Perfect

2025-09-24 via Nuitee
M
Miriam
10
Pros:

It was a hotel that needs upgrades definitely but it was not bad. Staff was super nice and courteous. Bed was very comfortable but comforter we had had smokers holes in it that were covered by the bed sheet. . Same food both days ,eggs, sausage and other breakfast items like cereals and waffles. It was decent for the price we paid. I can definitely stay there again. Parking lot was well lit. Quiet area. 3 days 2 night stay.

2025-09-24 via Nuitee