Hotel Bonaparte Boutique

Hotels
Park Plaza Hotels Chile
8.6 (115 reviews)
Mar Del Plata 2171, Santiago, Region Metropolitana, 7500000 , Santiago , CL

Facilities

Free breakfast
Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful and cozy hotel
Great check-in and check-out experience
Wonderful staff
Cons:
Dirty rooms and common areas
Inadequate amenities
Limited payment options

Categories

Cleanliness
7.18
Issues noted with dirty dishes, mold in the bathroom shower, and stained towels.
Service
9.65
The people working at the hotel were wonderful, making the experience worthwhile despite the issues.
Location
9.69
Conveniently located in a quiet neighborhood with walking distance to amenities.
Room Quality
8.14
Moved to a junior suite due to the original room's size being inadequate, however, the suite was dated.
Amenities
8.17
Inadequate amenities such as lack of coffee or tea in the room despite having a kettle.
Value for Money
9.13
Room upgrade charges and payment policy may not offer best value, but experience value balanced by service.
Food and Beverage
7.68
Breakfast was ordinary, but other food options were quite good.
Overall Experience
9.15
Despite several issues, the positive aspects of service and location made it a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:30

Property Description

Experience the perfect blend of adventure and relaxation at Hotel Bonaparte Boutique in Santiago's charming Providencia district.

Recreational Amenities
Spend your days skiing on nearby slopes or unwind by our seasonal outdoor pool. For those seeking sun and sand, our beach shuttle service offers easy access to coastal fun (surcharge applies).

Dining and Refreshments
Savor exquisite meals at our on-site restaurant, b.o, featuring stunning garden views, or enjoy the comfort of room service. Relish your favorite beverages at our cozy bar/lounge, and don’t miss our complimentary full breakfast served daily.

Comfort and Convenience
Our 71 air-conditioned rooms come equipped with LCD televisions and complimentary Wi-Fi to keep you connected. Benefit from express check-in and check-out, along with 24-hour front desk assistance for a seamless stay.

Book your unforgettable getaway at Hotel Bonaparte Boutique today!

Important information:

  • The seasonal pool will be open from December to April.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 115 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 9.15
E
Ernesto
10
Pros:

The breakfast was ok, the neighborhood was safe, and the WIFI worked well

2025-10-07 via Nuitee
P
Phillip partner
8
Pros:

The staff was superb and it was nice to be able to try to talk with them in Spanish but have the flexibility to respond in English. I was sufficiently accommodated however I would not consider the amenities to be four star service. There was no iron or tea/coffee in my room. A small gripe for an overall good experience. Breakfast options were great and there is a bike rental near the entrance. I'd recommend this hotel to anyone who is looking for a quiet place that's just a 10 minute bike ride to the action!

2025-09-30 via Nuitee
G
Ghassane
10
Pros:

Beautiiful and cozy hotel with lovely rooms, great check in and check out experience, conveniently located, quiet neighbourhood, waking distance from lots of amenities.

2025-08-26 via Nuitee
W
weiyu
10
Pros:

1

2025-08-23 via Nuitee
A
Aref
8
Pros:

Estuvo bien

2025-08-20 via Nuitee
C
carol partner
6
Pros:

I’m thinking that maybe because we booked through Expedia we got a room on the 5th floor. The elevator only goes to 4th. The stairwell was gross. Dirty dishes on the landings between 4th and 5th floor. Mold in the bathroom shower. But truly the people were so wonderful to us who work there! It made it worth every minute!

2025-08-19 via Nuitee
M
Meander439710 NONE
2
Shabby and overrated- beware you can’t charge to your room
Pros:

The original “superior double” room we had was basically a cupboard so moved to a junior suite which at least had space for our luggage.
Very shabby and dated with dirty, stained towels. Also quite cold and noisy.
Be aware that the bar/restaurant will insist on cash or card payment but finally agreed to take $100US for extras so that we could charge food etc to our room (despite already having charged us for the room upgrade).
The breakfast was very ordinary but other food was quite good. The suite had a kettle and cups but no coffee or tea.
The shower was quite good as was the bed.

2025-08-14 via Tripadvisor
G
Gabriela partner
10
Pros:

Perfect for our stay. Comfortable and in a nice quiet neighborhood.

2025-06-27 via Nuitee
J
Jose
8
Pros:

Enjoyed the stay in the hotel. Very good location.

2025-06-22 via Nuitee
A
Alexander
8
Pros:

Pretty good

2025-06-02 via Nuitee
M
Maria L
10
Nice hotel in a great area
Pros:

The area is very residential but not far from restaurants.The hotel is nice, but we stayed in a very small room. Pool is outside and not heated. Breakfast buffet ok. Perfect for our one night stay in Providencia.

2025-04-14 via Nuitee
E
Elizabeth partner
10
Pros:

We arrived quite early and they were able to accommodate us into our room. We ate several times here, breakfast lunch and a dinner which was quite nice. Breakfast was filling and dinner was as well. The room was high up and quite warm for March. We had the a/c going full blast - very thankful for that. The bathroom was sadly not clean when we arrived. The shower and floors in particular. Other than that we thought the location was great to walk about Providencia and catch any train or uber. The little cafe outside was wonderful reminding us of a Parisian cafe we used to stop at a few years ago.

2025-04-08 via Nuitee
R
Romel friends
8
Pros:

Great property, the staff was courteous however they lacked variety.in the breakfast. The room didn't provide an iron and the restaurant on property was horrible. I ordered soup and it was so bad I gave it back. Another person also complained of he meal being uncooked while I was present. The beauty is there are numerous options to eat within walking distance.

2025-04-07 via Nuitee
F
Fabiana
10
Pros:

Estuvimos muy cómodos y satisfechos. Excelente relación precio calidad.

2025-03-30 via Nuitee
H
hector g san partner
10
Pros:

Very clean an comfortable

2025-03-22 via Nuitee
G
Gabriel
10
Pros:

Todo excelente, amabilidad de atención, hermosas habitaciones y todo el resto del hotel. Limpieza y orden. Ubicacion en barrio tranquilo y muy seguro,

2025-03-17 via Nuitee
T
trevor friends
10
Pros:

Yes

2025-03-03 via Nuitee
J
James partner
10
Pros:

In general the hotel was good. Our room had very old and inefficient A/C with dated furniture, no table or bedside lamps, and a leaky shower head. The staff was great as was the local area.

2025-02-26 via Nuitee
B
Brian
10
Will be coming back
Pros:

Staff was always friendly, quiet neighborhood, breakfast was fantastic. Pool area was a nice retreat. Air conditioner worked just as I had hoped.

2025-02-14 via Nuitee
H
Helga
10
Pros:

Very well located , close to several malls, shopping and dinning areas . Area around hotel are walkable and safe.We reached many places walking. The hotel can also call a taxi for you and Uber is another option.

2025-02-13 via Nuitee