Sleep Inn at Greenville Convention Cente

Clean

Smelled like smoke in the lobby, we saw a roach outside our door on the way to breakfast and the parking lot was really dirty with litter. The bed was hard as a rock. Convenient to downtown Gvl though.

Great location, clean rooms.

The hotel staff was very kind and welcoming but also seemed very flustered due to some technical issues. The walls are very thin... You can hear everything happening outside in the hallway, in the room next to you, the floor below you... We had one roach and a spider that visited us... But other than that the place was clean. The bed was very comfortable. For the needs we had it was a good spot but we probably would not stay there again. There is a Krispy Kreme right across the street and a few different bars along that area. The free breakfast was nice. The parking lot did have some seedy characters walking around but they kept to themselves.

Parking easy and motel is a little run down but clean. Staff very friendly. My only major complaint is that the bed was terrible. Very unsupportive mattresses that either sunk in the middle or to one side.

Great stay at the Sleep Inn Greenville Convention Center! Staff were professional and polite, the manager was friendly and checked in on our visit, and parking was easy. Helpful team all around—highly recommend!

My room had a roach crawling around in the bathroom. The guy offered a room change but it was right next door to the room with the roach. The manager was very rude when I went to talk about it. I only stayed because I didn’t know where else to go and I was graduating so I didn’t have time to find another hotel. However Sleep Inn will never be a pick for me.

Very nice and friendly staff. Also, great breakfast!

Pretty good spot for a show at BSWA. Pictures looked a lil nicer. Our room felt cool (71°) and yet somehow humid at the same time, which was a lil strange. Staff was great, good location, but a bit pricey for what it was.

Hotel needs some upkeep. Had leak under the sink, room was damp and musty.

Location

Cleanliness

The front desk staff at both check in and during the night were both very nice. We encountered a bed bug and was able to move to another room. The lady that worked that night was very apologetic. However, upon checking out I inquired about what if anything could be done as far as compensation due to the inconvenience of having to move due to the bed bug incident. A lady came from the back who I assumed was the manager on duty. She never introduced herself. She asked what the problem was, which I told her. I would've thought it would have been known or the information would've been passed on. She very nonchalantly said that when the room is cleaned and "if" they find the bed bug then usually what they do is offer points through Choice. I told her I was not member of Choice. I had pictures of the bug as proof btw. It was pretty much like "oh well". She never apologized for the inconvenience. Overall, the facility itself was clean. The begbugs and lack of empathy from the morning manage at checkout would be the reason I would not book there again.

The sink in the bathroom i ask to get fixed 3 different times and they didn't fix. Saw a big water bug the last night there . Other than that. No complaints

Very convenient.

The room was muggy and smelt like mildew, and found 2 live roaches in the room.

👍

Very nice

The manager at check-in was not unfriendly, but neither was he friendly or welcoming. Must have been having a bad day.
The room was a perfect size for a one person one or two night stay. Plenty of amenities like iron, ironing board, refrigerator, microwave, coffee pot, hair dryer.
I liked that the shower was a wank-in, not a tub.

The furniture as all pressed wood and has seen better days. See picture attached.
Carpet needed to be replaced. Lots of stains and bad spots. See picture attached.

The caulking around the shower was very sloppily done and left a less than good appearance. See photo attached.

I would not recommend Sleep Inn for a family or an extended stay. But for one person for one or two nights, it was clean and close to the convention center. I would say the best part of it was the convenience.

The staff was excellent and the room clean