NH Madrid Nacional

Hotels
•
NH Hotels
8.7 (4777 reviews)
Paseo del Prado, 48 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleaning issues
Small room sizes
Breakfast quality varied

Categories

Cleanliness
7.94
Presence of hair in the bathroom and reports of bugs indicate cleanliness could be improved.
Service
9.41
Staff received various compliments for their friendliness and helpfulness.
Location
9.45
Consistently praised for its proximity to public transportation and key attractions.
Room Quality
8.4
Room sizes vary and some were noted as small; however, many found the rooms comfortable.
Amenities
8.43
Amenities were noted, but some, like the fitness room, did not meet expectations.
Value for Money
7.89
Some perceived the pricing as high relative to the room quality and amenities provided.
Food and Beverage
8.94
Breakfast was good but some felt it wasn't up to the standard of other hotel offerings.
Overall Experience
9.11
Overall experience was positive with many reporting a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Historic Building with Modern Comforts

NH Madrid Nacional, located in Madrid’s Art Triangle, offers a unique stay in a historic building overlooking the Botanical Gardens. The air-conditioned rooms, equipped with free WiFi and a pillow menu, provide a comfortable retreat.

Culinary Delights and Spectacular Views

Indulge in a delicious breakfast with city views at the on-site restaurant. For a taste of local cuisine and wines, visit Tablafina Restaurant and Bar in the lobby. Room service is also available for a cozy night in.

Convenience at Your Fingertips

With a 24-hour front desk and car rental services, your needs are always met. Additionally, on-site parking is available for a hassle-free stay. Book your stay at NH Madrid Nacional for an unforgettable Madrid experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are only allowed upon request and subject to approval. Property can only accommodate pets with a maximum weight of 25 kg or less. Pets will incur an additional charge of €25 per pet per night. A maximum of 2 pets is allowed per room. Guide dogs free of charge.

Please note that for security reasons, no hotel within our group will ever request personal details, credit card information, or any other confidential data via messaging apps (including WhatsApp) or unofficial channels.
If you need any clarification, please contact the hotel directly through our official communication channels.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 31 per day.

Location

Guest Reviews

8.7
Based on 4777 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.11
• family_with_children • es
10
2026-06-28 • via Nuitee
V
Viviana • couple • es
8
Location top
Pros:

Posizione fantastica, personale gentile, postazione caffè per gli early birds. La stands era in buone condizioni.

Cons:

nulla in particolare

2026-06-27 • via Nuitee
B
Bianca • couple • au
8
2026-06-25 • via Nuitee
E
Elisa • solo_traveller • it
9
2026-06-25 • via Nuitee
M
Mami777 • solo_traveller • jp
9
Pros:

ロケーション
清潔で綺麗。ベランダで寛げる。

Cons:

建物の構造上仕方ないことではあるが、ベランダにでると隣との境目が葭簀となっていて少し透けて見えることに注意。
また隣室の音が少し聞こえることがあった。

2026-06-25 • via Nuitee
J
Jaume • solo_traveller • es
9
2026-06-24 • via Nuitee
M
Maxine • extended_group • mt
9
2026-06-23 • via Nuitee
V
Veronique • extended_group • be
9
2026-06-23 • via Nuitee
A
Aoife • solo_traveller • nl
8
Central, comfortable and clean.
Pros:

Good, easy location for Renfe and the airport. Short walk to the Retiro park and some emblematic sights in Madrid's centre. Comfortable, quiet and clean. Love the additional door between the bedroom and the door/bathroom areas, as you don't always want to wake people as you get ready, or indeed hear people coming back late at night. This meant sounds didn't bother me at all.

Cons:

There aren't a ton of options for food nearby, so that was limiting.

2026-06-23 • via Nuitee
L
Luis • couple • uy
7
En un gran momento de Madrid, un buen hotel. Hay mejores NH en Madrid. Excelente en Las Ventas
Pros:

Lo mejor el desayuno

Cons:

La falta de luz natural. Me ofrecieron faltando unos días la posibilidad de una habitación con ventana a la calle y no a un patio interior. Claro que pagando un plus.
Muy buena la limpieza, no faltó nada en la habitación. El mejor desayuno que recibimos en el viaje, recorriendo varios hoteles 4 estrellas.

2026-06-22 • via Nuitee
V
Veronica • couple • us
8
Pros:

location and balcony

Cons:

room size

2026-06-22 • via Nuitee
P
Philip • solo_traveller • es
7
Pros:

Excellent staff

2026-06-22 • via Nuitee
S
Sandra Patricia • solo_traveller • ar
7
Pros:

La ubicación

Cons:

Precio

2026-06-21 • via Nuitee
C
Celeste • couple • us
10
Great location and wonderful facilities for a very good value.
Pros:

The location was ideal. Retiro Park and the Prado were very close as was Atocha Train Station. We were also walking distance to Plaza del Sol and Plaza Mayor. The staff was excellent. Breakfast was exceptional.

Cons:

N/A

2026-06-21 • via Nuitee
M
Maria Beatriz • couple • bo
9
Excelente
Pros:

La ubicación y el desayuno.

2026-06-20 • via Nuitee
F
Florian • couple • ro
10
2026-06-20 • via Nuitee
C
Cristina • couple • ar
9
Muy buena la ubicacion del hotel, excelente desayuno.
Pros:

Es un hotel muy bien ubicado cerca de la estacion de Atocha, frente al Botanico. El desayuno es excelente con una gran variedad y una muy buena atencion por parte del personal.

Cons:

La ducha era buena pero se salia con facilidad el agua hacia afuera del sector de la ducha. el wifi era muy malo en nuestra habitacion, quizas porque era la ultima del pasillo.

2026-06-20 • via Nuitee
I
Ignacio • couple • es
9
2026-06-20 • via Nuitee
M
minerva • solo_traveller • cl
9
Muy buenas
Pros:

Todo limpio y bello

Cons:

El internet premium me falló 2 veces pero fueron muy amables

2026-06-19 • via Nuitee
D
Dimitrova • couple • bg
8
2026-06-19 • via Nuitee