MainStay Suites Conover-Hickory

Hotels
•
Main Stay Suites
6.4 (411 reviews)
1607 Fairgrove Church Rd, Building B , Conover , us
+1 828-469-5270

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and named employees praised (Rob, Anthony, Anna, Summer, Miss Kay)
Generally clean rooms reported by many guests
Good/competitive price and perceived value
Convenient location, easy to find, restaurants nearby and an on-site restaurant
Comfortable beds and some upgraded/nice rooms
Decent breakfast selection reported by several guests
Cons:
Persistent smells in some rooms and reports of needing deep cleaning
Small bathrooms/tubs and tiny pillows
Elevator outages, pool closures for remodeling and lack of announcements
Unreliable Wi‑Fi/TV connectivity and outdated business room furnishings
Carpet stains, door scraping, broken deadbolt and other maintenance issues
Inconsistent breakfast/coffee quality and use of cheap disposable items

Categories

Cleanliness
5.4
Mixed reports: many guests praised clean rooms and helpful housekeeping, but multiple comments cite persistent smells, stains on carpet, wrinkled/possibly unrefreshed sheets, yellowing caulking and the need for deep cleaning in some rooms.
Service
8.5
Consistently positive — staff and specific employees (Rob, Anthony, Anna, Summer, Miss Kay) were repeatedly commended for friendliness, helpfulness, upgrades and attentive breakfast service.
Location
7.8
Generally favorable: described as convenient, easy to find, good location with restaurants nearby and an on-site restaurant, making it a practical choice for visitors.
Room Quality
5
Mixed to below average: comfortable beds reported, but complaints include small bathrooms/tubs, tiny pillows, stains, door scraping, intermittent Wi-Fi/TV connectivity and some older/dated fixtures.
Amenities
4.1
Several amenity issues: elevator outages, pool closures for remodeling (not always announced), unreliable Wi‑Fi/TV connectivity, outdated business room furniture, no on-site ATM and intermittent pool availability.
Value for Money
7.2
Perceived as good value by multiple guests (mentions of good/great price and willingness to return), though some felt specific quality issues reduced perceived value.
Food and Beverage
6.8
Generally positive for the attached restaurant and breakfast variety (some praised strong coffee and buffet), but there were isolated complaints about bad coffee, cheap disposable items and occasional service/quality lapses.
Overall Experience
6.4
Mixed overall: many guests enjoyed their stay due to friendly staff, cleanliness in many rooms and good value, while others were disappointed by odors, maintenance issues and inconsistent amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-02 06:13

Property Description

Convenient Location and Amenities

Located just off Interstate 40, MainStay Suites offers easy access to Hickory Motor Speedway and Valley Hills Mall. Guests can start their day with a complimentary breakfast and unwind in the outdoor pool.

Comfortable Rooms with Modern Features

Each room is equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. For extra space, some rooms even have a sofa bed.

On-Site Facilities for Business and Leisure

Stay productive with the hotel's fitness and business centers, or host events in the meeting and banquet facilities. After a long day, relax in the hot tub for ultimate rejuvenation.

Book your stay at MainStay Suites for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.4
Based on 411 reviews
Cleanliness: 5.4
Service: 8.5
Location: 7.8
Room Quality: 5
Amenities: 4.1
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 6.4
A
Angela • couple • us
7
2026-08-27 • via Nuitee
M
Meghan • couple • us
4
Felt like it wasn’t in the nicest part of town. Overpriced for the area
Pros:

Staff was very friendly

Cons:

The smell of marijuana

2026-08-23 • via Nuitee
J
JoseJordan • solo_traveller • us
8
Safe and decent place to stay within a good budget price.
Pros:

Staff was friendly and a restaurant bar was at least right next to facility. Seafood restaurant at the facility if you want something to eat close.

Cons:

Pool was not in use and needed to be cleaned some.

2026-08-16 • via Nuitee
R
Randy • couple • us
9
2026-08-13 • via Nuitee
M
Myra • solo_traveller • us
8
Pleasant experience and would stay again
Pros:

Breakfast was great, employees were very nice and I felt safe being a solo traveler

2026-08-07 • via Nuitee
P
Paola • couple • us
3
I would not recommend this hotel due to the extreme humidity in the entire building.
Pros:

Friendly staff

Cons:

The humidity inside the rooms is horrible! Even my cloths felt damp. I could barely sleep and felt uncomfortable the entire time.

2026-08-04 • via Nuitee
M
Mia • solo_traveller • us
7
Pros:

The pool was nice. The restaurant was good and the staff was very nice.

Cons:

The rooms were not so great. First room the ceiling was peeling. Second room was better but the tub drained slow and backed up. Shampoo and conditioner was empty, the rooms could have been a lot cleaner. Pillows were not comfy and felt old and smelly.

2026-08-03 • via Nuitee
O
Orlando • solo_traveller • us
10
Pros:

Room was clean and staff was welcoming. Breakfast was good. Def going to try to stay on my way back to FL this week.

2026-07-13 • via Nuitee
T
Thai • solo_traveller • us
6
2026-07-09 • via Nuitee
W
Woody • couple • us
10
2026-07-06 • via Nuitee
O
Outlaw • solo_traveller • us
10
2026-07-03 • via Nuitee
M
Micheal • solo_traveller • us
7
Pros:

Nothing

Cons:

Wished I would have understood more about this hotel before booking because comfort inn by itself is usually a great place to say clean and comfortable but this one with the mainstay extended stay was nasty. It was not comforting and suites quality at all.

2026-07-01 • via Nuitee
S
Stephanie • solo_traveller • us
9
Pros:

Everything

Cons:

No bathtub handle to help getting out of the tub. Elevators are kinda slow.

2026-06-29 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

Everything was great!!

Cons:

Fireplace is nice. Would be cool to see it going sometime

2026-06-28 • via Nuitee
S
Sherita • couple • us
9
2026-06-22 • via Nuitee
O
Outlaw • solo_traveller • us
10
2026-06-22 • via Nuitee
C
Chloe • couple • us
9
Overall an enjoyable stay, good location, clean room
Pros:

Very clean, smelled very good. The pool was nice. The bed was comfortable

Cons:

The tub was a bit small

2026-06-21 • via Nuitee
J
Jorge • couple • us
9
2026-06-18 • via Nuitee
G
gray • solo_traveller • us
10
Pros:

I have to mention Rob and Anthony at the front desk. So kind and friendly!! Being away from home it sure is nice to see those smiling faces, made me feel at home. Thank you Guys!

Cons:

No problems at all

2026-06-12 • via Nuitee
J
Josue • couple • pr
10
2026-06-07 • via Nuitee