MainStay Suites Conover-Hickory

Hotels
•
Main Stay Suites
6.3 (24 reviews)
1607 Fairgrove Church Rd, Building B , Conover , US
+1 828-469-5270

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Comfortable beds
Clean rooms reported by several guests
Onsite restaurant and generally good breakfast
Good shower water pressure
Convenient location for some (close to places of interest)
Cons:
Strong unpleasant odors (fragrant cleaners, marijuana) reported multiple times
Humidity and mold issues; damp clothes and visible ceiling mold
Unreliable Wi‑Fi
Pool closed/needs cleaning
Slow or inconsistent check-in/check-out service in some cases
Noisy A/C; occasional broken elevators and facility wear

Categories

Cleanliness
4.5
Mixed reports: some guests called rooms and property very clean, but multiple reviewers mentioned strong odors (fragrant cleaning smell, marijuana), visible mold on the ceiling, and pervasive humidity/dampness — significant negatives that lower the score.
Service
8.2
Consistently praised: front desk and staff described as helpful, friendly and professional. A few operational problems (slow check-in, difficulty checking out, inability to issue refunds due to third-party booking) slightly reduce a perfect score.
Location
7
Generally convenient and close to places of interest with an onsite restaurant; some guests felt the surrounding area was not the nicest, but location and safety for most guests were acceptable.
Room Quality
6
Room quality is mixed: very comfortable beds and good showers for some, but issues with humidity, mold, odors, and noisy A/C and intermittent Wi‑Fi reduce the overall room experience.
Amenities
5.5
Onsite restaurant and breakfast are positives, but broken/closed amenities (pool out of service), unreliable Wi‑Fi, and a lack of night security are notable drawbacks.
Value for Money
6.5
Mixed perception: several guests called it a decent budget option and safe for the price, while at least one guest felt it was overpriced for the area.
Food and Beverage
7.5
Generally positive: onsite restaurant and breakfast received multiple compliments (breakfast described as great or fine), with only minor timing or variety complaints.
Overall Experience
5.2
Aggregate impression is mixed: many guests praised staff, comfort and cleanliness in some rooms, yet strong odors, humidity/mold issues, noise and occasional service delays led some to not recommend the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location and Amenities

Located just off Interstate 40, MainStay Suites offers easy access to Hickory Motor Speedway and Valley Hills Mall. Guests can start their day with a complimentary breakfast and unwind in the outdoor pool.

Comfortable Rooms with Modern Features

Each room is equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. For extra space, some rooms even have a sofa bed.

On-Site Facilities for Business and Leisure

Stay productive with the hotel's fitness and business centers, or host events in the meeting and banquet facilities. After a long day, relax in the hot tub for ultimate rejuvenation.

Book your stay at MainStay Suites for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.3
Based on 24 reviews
Cleanliness: 4.5
Service: 8.2
Location: 7
Room Quality: 6
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 5.2
C
Carol • solo_traveller • us
10
2026-11-05 • via Nuitee
R
ROBERT • couple • us
10
I will stay here again.
Pros:

Great selection.

Cons:

Kept hearing dogs barking.

2026-11-02 • via Nuitee
S
Staton Yisrayl • couple • us
9
2026-10-30 • via Nuitee
S
Susan • family_with_children • us
7
It was ok
Cons:

Not enough towels in the room

2026-10-29 • via Nuitee
N
Narda • solo_traveller • us
8
Pros:

Front desk staff was very helpful and pleasant to work with.

Cons:

Wasn’t sure where the front door was because it was attached to a restaurant, but we figured it out!

2026-10-29 • via Nuitee
W
Wisch Moore • couple • us
5
2026-10-29 • via Nuitee
B
Beverly • solo_traveller • us
8
2026-10-25 • via Nuitee
A
Angela • couple • us
9
2026-10-24 • via Nuitee
J
Jenna Tacy • couple • us
8
Not terrible, would stay here again
Pros:

friendly staff, clean room and very comfortable bed

Cons:

the smell of pot in the hallwall was a bit of a turnoff and having one of 2 elvators down kinda stunk

2026-10-22 • via Nuitee
T
TRICIA • couple • us
9
2026-10-18 • via Nuitee
B
Becky • couple • us
4
I will not be staying there again because of the odor.
Pros:

It was close to my places of interest.

Cons:

It had a very strong fragrant smell that greatly impacted my stay. I was not able to get comfortable or rest well because of the odor.

2026-10-15 • via Nuitee
S
Stephen • couple • us
10
Great experience with staff, the room and the restaurant!
Pros:

The property was very clean and located where I needed to be. The staff were all wonderful. Onsite restaurant was great!

Cons:

Only thing I could recommend is that the breakfast go until 10 am on the weekends.

2026-10-14 • via Nuitee
F
Frederick • couple • us
2
We checked in late at night and didn't see the mold on the ceiling until we woke up. The room was consistently humi
Pros:

We would not stay here again.

Cons:

We checked in late at night and didn't see the mold on the ceiling until we woke up. The room was consistently humid. The property couldn't issue a refund or a discount due to us booking through booking.com

2026-10-12 • via Nuitee
C
Christy • solo_traveller • us
1
Horrible, avoid
Pros:

The breakfast was fine and the beds weren't bad.

Cons:

It was 15 minutes before anyone showed up to check me in. There was something stuck in the charging station that ruined my usb cable. Everything was run down. To check out the next day, the people in front of me had to hunt down someone to check us out.

2026-10-08 • via Nuitee
G
Geisha H • solo_traveller • us
9
Pros:

Our stay was great! Me and my husband's go to place for quiet time from all the kids and relaxing.

Cons:

Everything was nice.

2026-10-07 • via Nuitee
R
Rodney • couple • us
7
2026-09-19 • via Nuitee
J
Jay • solo_traveller • us
7
A good stay. Will stay again when in area next time!
Pros:

Property was relatively clean and safe. No bugs or insects. Beds were clean, no stains etc.
A/C was ice cold, but as loud as a semi-truck, so I slept with ear plugs.
Wifi did not work, even tho my tablet said it was connected. I tried for 45 minutes before I gave up.
Breakfast was fine, it wasnt all carbs, even though it was largely carbohydrates.
I will definitely stay there again. i chose this hotel over a dozen others, and drove an extra hour to reach this location based on the reviews, which stated that it was bug free. (The reviews on a dozen other hotels along my route had bugs, insects, degenerates at property etc, but not this location in Hickory!)

Cons:

Wifi did not work.
A security guard at night time to patrol the parking area would have been comforting.

2026-09-18 • via Nuitee
L
Lisa • couple • us
10
Super comfortable and clean.
Pros:

Our room was very clean. The shower had great water pressure, lots of hot water, it was tall enough for my 6’5” husband. Bed was the comfiest bed we’ve had at a hotel. All of the staff that we interacted with were friendly and very professional.

Cons:

Nothing

2026-09-15 • via Nuitee
T
Tony • family_with_children • us
8
Pros:

Was a great stay. The staff were super friendly and accommodating.

Cons:

The only think i did not like was the extreme smell of cleaning products throughout the whole property.

2026-09-08 • via Nuitee
S
Sheridan • couple • us
8
2026-09-08 • via Nuitee