Bull Reina Isabel & SPA

Hotels
8.7 (2570 reviews)
Alfredo L. Jones, 40 , Las Palmas , es

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Cleanliness issues noted
Spa facilities not fully operational
Lift issues during peak times

Categories

Cleanliness
6.95
A negative review noted a cockroach in the room, significantly affecting cleanliness sentiment.
Service
9.45
The staff was described as super friendly and accommodating.
Location
9.45
Excellent location mentioned multiple times across reviews.
Room Quality
8.95
Rooms were generally praised for comfort and quality.
Amenities
8.45
The spa was mentioned to be nice, but some facilities were out of service.
Value for Money
8.95
Considered justified for the amenities and location.
Food and Beverage
8.45
Breakfast was varied and good but noted as being inconsistent in quality.
Overall Experience
8.95
General sentiment stated that it is a great hotel with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:14

Property Description

Luxurious Beachfront Location

Rooftop Pool and Free Spa

Indulge in relaxation at Reina Isabel with a rooftop pool, free spa, and gym. Unwind on the sun terrace with breathtaking views of the Atlantic Ocean.

Gourmet Dining and Beachfront Bars

Savor a lavish buffet breakfast with cava and fresh juices, along with buffet dinners and à la carte options. Enjoy a refreshing drink at the poolside bar or the beachfront terrace bar.

Complimentary Beach Amenities

Take advantage of free parasols, towels, and loungers for a perfect day at the beach. Explore nearby attractions like El Muelle Cinema and Las Palmeras Golf Course.

Book now to experience the ultimate beachfront luxury at Hotel Reina Isabel.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you will have to pay in cash upon arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2570 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
S
Sven • couple • es
9
2026-05-09 • via Nuitee
B
BABATOPE • solo_traveller • ng
9
Good experience
Pros:

It’s clean and great location

Cons:

Nothing

2026-05-08 • via Nuitee
C
cano • couple • es
8
Buena
Pros:

Bien

Cons:

La comida se centra en extranjeros

2026-05-07 • via Nuitee
I
Ildiko • solo_traveller • sk
10
2026-05-06 • via Nuitee
I
Ivan • solo_traveller • es
7
Correcto
Pros:

La ubicación es perfecta y todo lo que ofrece está muy bien por el precio que tiene.

Cons:

Lo único que no me gustó es que pagué por una habitación con vistas al mar pero me dieron una habitación en la planta 1, las vistas ahí al mar pues hombre si, se ve, pero cuando pides una habitación con vistas al mar piensas que estarás más alto para poder ver el mar al asomarte al balcón. Si llego a saber que voy a estar en la planta 1 pues no habría pagado por ver las plantas, que las veía de maravilla, el mar pues no tanto.

2026-05-06 • via Nuitee
P
Patrick • couple • ie
8
2026-05-06 • via Nuitee
H
Hirofumi • extended_group • gb
10
Pros:

Breakfast was so nice!!

Cons:

nothing

2026-05-05 • via Nuitee
E
EVJ • solo_traveller • fr
8
2026-05-04 • via Nuitee
A
Andrea • solo_traveller • ve
9
Hotel y playas maravillosas
Pros:

La atención. El personal fue maravilloso. El desayuno también muy bueno, había de todo. La habitación súper limpia y cómoda

Cons:

La locación. Las playas muy bellas pero el entorno no era muy bonito

2026-05-04 • via Nuitee
F
Fernando • couple • es
8
2026-05-04 • via Nuitee
L
lee • couple • gb
5
Expensive for what it is
Pros:

The room was excellent

Cons:

No coffee, no WiFi, pool sub standard, private event taking precedence
No bar downstairs

2026-05-03 • via Nuitee
P
Pilar • couple • es
10
2026-05-03 • via Nuitee
Y
yahia • solo_traveller • ma
8
2026-05-03 • via Nuitee
C
Carmelo • solo_traveller • gb
9
2026-05-01 • via Nuitee
F
Fabian • solo_traveller • es
10
2026-05-01 • via Nuitee
T
Tomáš • couple • cz
1
Pros:

Nothing

Cons:

The staff on reception was unlikely disappointing.
I red on the booking, that the parking for cars is provided, hotel have about 10 places to park, if you are unlucky to get the parking place, you need to go to park in the city for the full price, as far as on the reception they say, that you ll get a discount!
Drinking water in room the guests need to pay!
Never ever this hotel!
Liars!

2026-04-30 • via Nuitee
A
Ana Walesca • solo_traveller • es
10
Muy muy muy muy bien.
Pros:

Mucho

Cons:

Que no tienen servicio de habitaciones para solicitar, algo tan simple como agua, ya que eran las 9pm y no había en la neverita y me sentía mal para salir a comprar a bajo en los dos restaurantes del hotel.

2026-04-30 • via Nuitee
F
Fabrice • solo_traveller • ch
9
2026-04-29 • via Nuitee
A
ana isabel saraiva dias • couple • pt
8
Pros:

PEQUENO ALMOÇO, DO QUARTO, DA LIMPEZA.

Cons:

O ESTACIONAMENTO. É MELHOR DIZEREM QUE NÃO TÊM!

2026-04-29 • via Nuitee
M
Marcel • couple • bg
8
Gerne wieder, ohne Frühstück
Pros:

Lage top, leider nicht das gebuchte Zimmer mit Meerblick, stattdessen zur Straße mit Müllentsorgung nachts um 1:30 und Anlieferungen an das Hotel ab 5:00h. Ansonsten direkt am Strand, sehr schön gelegen, alles von dort aus zu Fuß erreichbar

Cons:

Frühstück, Kaffee leider nur aus dem Vollautomaten, kleiner Parkplatz,

2026-04-29 • via Nuitee