La Quinta by Wyndham Raleigh Crabtree

Hotels
•
La Quinta by Wyndham
7 (1879 reviews)
2211 Summit Park Lane , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Clean room.
Staff was friendly
Cons:
Dirty rooms
Bad smells
Broken amenities
Unsafe environment

Categories

Cleanliness
4.25
Numerous reviews mentioned dirty rooms, bad smells, and lack of cleanliness.
Service
8.25
Mixed sentiments; some staff were helpful, but there were complaints about unresponsive staff.
Location
9.25
Location was appreciated by several reviewers, though some concerns were raised about safety.
Room Quality
5.25
Multiple reviews indicated issues with room conditions, including broken facilities and uncleanliness.
Amenities
8.25
Some amenities were satisfactory; however, internet issues and broken equipment were noted.
Value for Money
6.25
Guests felt the hotel did not provide good value due to poor quality and conditions.
Food and Beverage
7.25
Breakfast was appreciated, but general guest comments were negative about overall offerings.
Overall Experience
7.25
A mix of good and bad experiences as described, leading to an overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:23

Property Description

Convenient Location
Located just 8.8 km from Raleigh city centre, the La Quinta Inn and Suites Crabtree offers easy access to top attractions like the North Carolina Museum of History.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, free Wi-Fi, a hairdryer, and ironing facilities, ensuring a comfortable stay for every guest.

Great Amenities
Guests can start their day with a continental breakfast, relax by the outdoor pool, and stay active at the fitness centre. Business travelers will appreciate the meeting facilities and on-site launderette.

Book your stay at La Quinta Inn and Suites Crabtree for a convenient and comfortable experience near Raleigh's key destinations.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of USD 20 per pet, per night applies. The maximum charge is USD 40 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1879 reviews
Cleanliness: 4.25
Service: 8.25
Location: 9.25
Room Quality: 5.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
R
Rosa • couple • us
10
2026-06-27 • via Nuitee
P
Pamela • solo_traveller • us
10
Pros:

Staff was super friendly and helpful

2026-06-27 • via Nuitee
M
MAYTE • couple • us
8
2026-06-26 • via Nuitee
J
JoAnn • solo_traveller • us
5
It was a place to sleep, not a place to enjoy
Pros:

Breakfast was limited. Apple and cranberry juice was out.

Cons:

Bathroom had bugs

2026-06-23 • via Nuitee
J
Johnathan • couple • us
1
Pros:

Nothing

Cons:

Was dirty and had bugs

2026-06-19 • via Nuitee
G
Gamble • solo_traveller • us
2
My room size was fine, I didn't get much rest because of the roaches, loud talking outside the room
Pros:

Size of the room,great

Cons:

Roaches in my room 408, I killed 5. And the smoking, somebody was smoking, I asked for another room and was moved to another floor.

2026-06-19 • via Nuitee
S
Sabrina • family_with_children • us
1
Horrible
Cons:

They put me in a “uninhabitable” room and a roach crawled across my hand with in a hour of being in the room. Hotel is filthy. Staff is rude.

2026-06-19 • via Nuitee
L
Lynn • family_with_children • us
3
canceled rest of stay based on hotel conditions
Pros:

the staff were fine, but the room was sketchy.

Cons:

there were no smoking signs but room and hotel in general smelled like cigarettes. there were cigarette holes on floor , holes on the blankets and roaches in bathroom.

2026-06-17 • via Nuitee
M
Monica • extended_group • us
1
MY EXPERINCE WAS HORRIBLE, WOULD NOT RECOMMEND TO ANYANY!!!
Pros:

Absolutely nothing went well at all !!!! I was unhappy with my experience at this location. Customer service was horrible.

Cons:

Customer service was bad at check-in. The clerk checked me in on the 1st floor. I was given the key card to the room. I proceeded to the room, upon walking down the wall, all I could smell was cigarette smoke, clearly there are signs posted "NO SMOKING". Walking into the room, the room wasn't clean, looked as if someone sat on the bed, bathroom wasn't clean. I went back to check-in, told the clerk what I saw, she gave me another room on the 4th floor room 451. It was worse than the 1st room. Went back to complain she gave me another room, room 341, trash was sitting in the middle of the hallway, about 4 bags of trash that smelled horrible alone with cigarette smoke. I went back an demanded a refund, she gave me back lash about a refund a raised sand, I called my bank, stopped payment. Booked another room at a different location . I was told by the clerk I had to wait till Monday to see if the supervisor would approve refund. Not a good experience at all. I will never return to this property.

2026-06-15 • via Nuitee
S
Smith • solo_traveller • us
4
2026-06-15 • via Nuitee
R
Rasheed • solo_traveller • us
6
Cons:

The hallway smells like piss from the dogs for years of urination make you want to throw up pool looks like it ain’t work in years

2026-06-15 • via Nuitee
M
Morgan • couple • us
1
Pros:

The AC in the room worked and the bed was comfortable.

Cons:

The check in was ridiculous. I had to fill out a pre check in registration only to get asked the same questions upon check in which took 25 minutes.

The hallway had absolutely no AC & smelled like someone urinated all in the carpet in the halls. The pool was not functional which was not included in the info, the water was green and gross. Our room smelled like straight cigarette smoke even though it says it’s a non smoking facility. I will NEVER stay at another La Quinta again.

2026-06-15 • via Nuitee
G
Guadalupe Beatriz • couple • us
7
2026-06-15 • via Nuitee
R
Ralph • couple • us
1
After checking into property. We found our room door open and looked like someone had been sleeping in bed. Jewelry left
Pros:

Nothing

Cons:

Everything

2026-06-14 • via Nuitee
M
Mohamed • solo_traveller • us
2
Very unexpected greeting very bad and rude.never go to that hotel anymore
Pros:

Nothing

Cons:

No staff presence when arrived there and when they came they are very rude. Never stay there again

2026-06-14 • via Nuitee
A
Aisha • family_with_children • us
3
Pros:

I like the location it was close to the mall

Cons:

The elevator was slow and the carpet smelled horrible!

2026-06-14 • via Nuitee
S
Shameka • family_with_children • us
5
2026-06-13 • via Nuitee
S
Susan • solo_traveller • us
7
Great location
Pros:

Very comfortable
Nice and clean

Cons:

The pool was green. This was one of the main draws in booking the hotel. It's middle of June, why is the pool not clean

2026-06-13 • via Nuitee
A
Aahvion • solo_traveller • us
1
2026-06-12 • via Nuitee
A
Aahvion • couple • us
1
2026-06-12 • via Nuitee