Seda Ayala Center Cebu City

Hotels
8.5 (2429 reviews)
Cardinal Rosales Avenue , Cebu City , PH

Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Outstanding service
Cons:
Breakfast quality issues
Hotel showing some wear

Categories

Cleanliness
8.21
Rooms are generally clean, but some areas are showing wear.
Service
9.18
Outstanding service from staff, making guests feel very welcome.
Location
9.22
Perfect location for visiting Ayala Center Mall.
Room Quality
8.67
Comfortable and nice room, although some wear is visible.
Amenities
7.7
Swimming pool not available for a few years.
Value for Money
8.66
Booking directly provided the best rate.
Food and Beverage
7.71
Breakfast buffet often served cool, lacking the usual standards.
Overall Experience
8.68
Reliable choice with excellent service and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:48

Property Description

Luxurious Accommodations:
Seda Ayala Center Cebu Multiple-Use Hotel offers well-appointed rooms with modern amenities including air conditioning, LED TVs, and safety deposit boxes. The en suite bathrooms are equipped with complimentary toiletries, ensuring a comfortable stay for all guests.

Dining Options:
Guests can indulge in a variety of culinary delights at Misto Restaurant, ranging from Asian breakfast buffets to international favorites. The pool bar adds a touch of relaxation, offering refreshing cocktails by the poolside, creating the perfect ambiance for unwinding after a long day of exploring the city.

Convenient Services:
From laundry and dry cleaning services to airport shuttle arrangements, the hotel's 24-hour front desk and concierge are dedicated to meeting guests' needs promptly. With meeting facilities available, Seda Ayala Center Cebu Multiple-Use Hotel caters to both leisure and business travelers seamlessly.

Experience luxury and convenience at Seda Ayala Center Cebu Multiple-Use Hotel - book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

8.5
Based on 2429 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
D
DESSIE • couple • ph
8
2026-09-18 • via Nuitee
L
Leslie • solo_traveller • nl
8
Fijn hotel naast een grote mall
Pros:

Het personeel was heel vriendelijk.

Cons:

Het meubilair is gedateerd.

2026-09-16 • via Nuitee
V
Vianney • family_with_children • au
10
Pros:

Clean, and staff is nice

Cons:

Clean

2026-09-15 • via Nuitee
S
Stephan • couple • de
8
Alles n allem gut
Pros:

Das Personal ist sehr freundlich

2026-09-15 • via Nuitee
A
Arvin • couple • ph
10
Pros:

Having our breakfast was fantastic, the staff are accomodating if what you ask , they can give you and make you comfortable. Spotless and well-accessable to AYALA Center

Cons:

Better they can fix the swimming pool as soon possible

2026-09-13 • via Nuitee
D
Danny • solo_traveller • se
9
Ok hotell
Pros:

Ok hotell near ayala mall and they have a very good breakfast..

Cons:

Waiting 1 hour after checkin time due to room not being ready.

2026-09-12 • via Nuitee
C
Cecille • solo_traveller • ph
8
2026-09-12 • via Nuitee
I
Igmedio Junji • couple • ph
10
2026-09-10 • via Nuitee
M
maria fe • solo_traveller • us
7
it's okay. the room still the old marriot look.
Pros:

location

Cons:

there's was blocked out , no power but no body explained to me that i have to changed key card so i can regulate back the room temperature. it was almost 10 hours that i was in hot room. till around 3 am i asked about the power outage . then the stuff told me that i should have exchanged my room key card???

2026-09-10 • via Nuitee
A
Am-is • couple • us
10
2026-09-10 • via Nuitee
M
Madeline • solo_traveller • fr
1
Great location, but disappointing cleanliness, comfort and handling of complaints.
Pros:

The location is very convenient, right next to Ayala Center. Some members of the staff were also friendly and helpful.

Cons:

Unfortunately, the room did not meet the cleanliness standards I would expect from a hotel of this category. There was also an unpleasant smell and significant noise, which made the room uncomfortable to stay in. What was particularly frustrating was having to return to the front desk three separate times and insist quite strongly before my concerns were properly addressed. I was eventually offered an alternative room and ultimately received a full refund after deciding to leave the hotel, which I appreciated. However, the overall experience was disappointing, and guests should not have to repeatedly complain before issues regarding cleanliness and comfort are taken seriously.

2026-09-09 • via Nuitee
K
kai yi • couple • tw
8
2026-09-08 • via Nuitee
D
Douglas • couple • ph
8
Disappointed
Pros:

Rooms were nice

Cons:

No swimming pool

2026-09-07 • via Nuitee
M
Marivil • couple • us
10
Hotel is close to mall
Pros:

Room spacious they have gym I like it a lot because all the equipment they had is one used when I am working out …the dry hot spa room is exclusive for woman only .. loving it the stuff very friendly .

Cons:

Well Every thing I like food good or need update on their equipment for the gym …

2026-09-07 • via Nuitee
T
Ted • couple • us
5
Restful stay and I took care of business while in town just kind of disappointed towards the end.
Pros:

I like the properties proximity to the mall and walking distance to other venues. It’s my favorite hotel to stay.

Cons:

I’ve been staying at Seda for several years now and am disappointed they’re lowering their standards every year. The room towels are kind of worn out and not being an exchange on a daily basis. The breakfast has improved however, upon asking for coffee, the hosts failed twice to deliver coffee.

2026-09-04 • via Nuitee
J
Jan Vashti • couple • au
10
2026-09-03 • via Nuitee
N
Naoto • solo_traveller • jp
5
2026-09-03 • via Nuitee
N
Nikolas • solo_traveller • au
9
2026-09-01 • via Nuitee
D
David • solo_traveller • us
10
2026-09-01 • via Nuitee
欣芸 • family_with_children • tw
10
2026-08-31 • via Nuitee