Kimpton George Hotel by IHG

Location: Excellent. Steps from multiple metro lines—getting around the city was effortless.

Cleanliness: Immaculate. Room and lobby were spotless.

Price: Outstanding value for the quality offered.

Bonus: Complimentary bicycles made touring the National Mall and museums incredibly convenient.

Verdict: A rare find combining location, cleanliness, affordability, and thoughtful amenities. Highly recommended.

Excellent location and clean and comfortable room

Great hotel with excellent service. Ahmod went above and beyond to make my stay special.

This was my first time staying here. Customer service was outstanding! Ahmed made sure we had everything we needed for an enjoyable. He and the rest of the staff

My stay at the Kimpton George Hotel in Washington, DC was a refreshing and seamless experience from start to finish. Check-in was quick, easy, and handled with professionalism, setting the tone for the rest of the stay. The room was clean, well-prepared, and comfortable upon arrival. Everything functioned exactly as it should, the refrigerator worked properly (a welcome change), and the internet was fast and reliable throughout my stay.
It’s clear this property is well-managed and attentive to the details that truly impact a guest’s experience. A smooth, stress-free stay in every sense. I would gladly return.

My visit was great a great check in. Greeted with a smile and assisted by Solomon. Check in was smooth and check out i was again greeted by Solomon

La atención personal en el check in y check Out

We had a very disappointing experience at Kimpton George Hotel. On our first night, we arrived around 8 pm and the front desk already seemed badly understaffed. There were around a dozen people waiting, and for about 10 minutes no one was properly attending the desk. After we finally got to our rooms, things got worse. Calls to the front desk for basic items like towels and body wash kept going unanswered, so we had to go downstairs in person. We also asked if there was a microwave to heat some takeaway food, and instead of having a normal guest-use area, staff had to bring one out from storage, which felt very inconvenient and disorganised.

The most serious issue was that both rooms assigned to our family had broken heat. One room’s HVAC turned on but never produced warm air, and the other room’s unit would not turn on at all. Engineering came multiple times, but one room had to be changed after we had already unpacked, and the other could not be fixed that night with no suitable replacement room available for the family staying there. That meant the elderly and the children were left in a cold room late into the night and had trouble sleeping. We ended up spending about three hours of our first night dealing with front desk delays, engineering visits, and room changes instead of resting. For a hotel in Washington, D.C. charging these rates, the level of maintenance and service was far below what should reasonably be expected.

Solomon took great care of our car! Great location for attractions. Wine hour was perfect.

Solomon went out of his way to make our family stay @ the George a great experience. He always welcomed us with a smile and offering his assistance.

Hotel location Can not be beat. All of our stops were a short walk or a quick scooter ride away.
The hotel staff was incrdibly helpful . Salomon and all of the day staff and also the night staff were always ready to help.