Hampton Inn Grand Rapids-South

Hotels
•
Hampton Inn
7.7 (271 reviews)
755 54th Street South West , Wyoming , US
+1 616-261-5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near restaurants and stores
Consistently praised breakfast and food options
Clean, modern rooms with comfortable beds
Friendly/helpful staff in many instances
Cons:
Amenities frequently malfunctioning (hot tub jets, TVs, etc.)
Pool/hot tub cleanliness concerns and bathtub residue in at least one room
Operational/service failures (overbooking without notification, key system outage, poor handling of TV issue)
Occasional parking issues and missing towels

Categories

Cleanliness
7.6
Multiple guests commented rooms were modern and very clean, though a few noted issues (strong cleaning-product smell in one room, pink residue in a tub, and reports of dirty pool/hot tub water).
Service
6.5
Staff were often described as friendly and helpful, but there were notable service failures (overbooking relocation without notification, being told to 'shake the cords', and desk staff having to escort guests when key system failed).
Location
9.2
Location was repeatedly praised as convenient and close to restaurants/stores; many guests specifically cited the good location.
Room Quality
7.6
Rooms described as comfortable, modern and with comfy beds; some guests experienced TV problems, missing towels or had to change rooms.
Amenities
6.2
Breakfast amenities were good, but several amenities malfunctioned or were unclean (hot tub jets not working, pool/hot tub dirty, half of amenities reported not working, limited TV channels).
Value for Money
7.7
Standard quality for this hotel tier.
Food and Beverage
9.2
Breakfast repeatedly described as great with good choices (strawberry waffles called out); many guests praised breakfast quality.
Overall Experience
7.6
Mixed but generally positive — many guests would stay again and praised cleanliness, breakfast and staff, while significant operational issues (key system failures, overbooking, malfunctioning amenities) lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location and Nearby Attractions
Located just off US 131, the Hampton Inn Grand Rapids-South is a short drive from the city center and close to popular attractions such as RiverTown Crossings Mall, Frederik Meijer Botanical Gardens, and Van Andel Museum.

Thoughtful Amenities
Enjoy a complimentary continental breakfast, stay connected with wireless internet access, and keep up with your fitness routine at the on-site fitness center. The indoor swimming pool and modern business center add to the convenience and comfort of your stay.

Nearby Grand Valley State University
Whether you're visiting for business or leisure, the hotel's proximity to Grand Valley State University makes it a convenient choice for guests.

Experience comfort and convenience at the Hampton Inn Grand Rapids-South. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The indoor swimming pool will be closed 17 January - 28 January 2016.

Please note when booking 10 or more rooms, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 271 reviews
Cleanliness: 7.6
Service: 6.5
Location: 9.2
Room Quality: 7.6
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 9.2
Overall Experience: 7.6
N
Naomi • solo_traveller • us
1
2026-10-21 • via Nuitee
N
Nicole • family_with_children • us
10
2026-10-12 • via Nuitee
J
Jeff • couple • us
9
Pros:

Location

Cons:

Parking

2026-10-08 • via Nuitee
P
POTEETE • extended_group • us
1
Pros:

We never stayed at the hotel. They over booked and moved us to Fairfield inn. I was not notified about the switch.

2026-10-08 • via Nuitee
O
Ohlerich • family_with_children • us
7
Would stay there again!
Pros:

Location was good, hotel was nice and clean, breakfast was yummy!

Cons:

The hot tub jets were not functioning properly, disappointed.

2026-09-13 • via Nuitee
Y
YinzerKing412 • solo_traveller • us
9
Pros:

Friendly staff, good breakfast and clean rooms.

Cons:

My room was cleaned but towels weren't given.

2026-09-08 • via Nuitee
W
WriterGirl710 • solo_traveller • us
9
Pros:

Very comfortable room

Cons:

Would have preferred a walkable neighborhood

2026-08-31 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-08-29 • via Nuitee
G
Gregory • couple • us
9
Pros:

Modern, clean

Cons:

Bathrooms should have fans

2026-08-27 • via Nuitee
C
Christensen • couple • us
8
Since it was only 1 night, couldn't stay for breakfast due to early flight, there isn't much to say.
Pros:

Location good.

Cons:

Didn't have breakfast...had to check out at 5:30 AM to catch a flight. Wish there would have been a bag breakfast to take under the circumstances. I asked about that at checkin and was told there was nothing like that available.

2026-08-27 • via Nuitee
C
Childers • family_with_children • us
10
2026-08-27 • via Nuitee
N
Natalia • couple • gb
10
Pros:

Great breakfast, comfy beds, all very clean, and friendly staff

Cons:

N/a

2026-08-25 • via Nuitee
C
Cody • solo_traveller • us
6
Convenient location, staff was helpful and accommodating when asked. Ameditites were lacking or didn’t work properly.
Pros:

Very convenient location

Cons:

Amenities were good but half of them didn’t work properly. Would have been a 10/10 if things worked right.

2026-08-17 • via Nuitee
L
Larry • family_with_children • us
8
Pros:

Breakfast was great and the staff were very friendly and professional. Amenities seemed up to date. Hotel itself was modern and clean. Parking was good and the hotel is located very close by other restaurants and stores.

Cons:

The room had an overwhelming smell of cleaning products. The bathroom had a large quantity of some pink residue in the bath tub. Easy to rinse down and it looked like someone forgot to.

2026-08-17 • via Nuitee
K
Kevin • family_with_children • us
7
2026-08-14 • via Nuitee
S
Steve • couple • us
8
Would stay again.
Pros:

Great breakfast, good choices.

2026-08-13 • via Nuitee
J
Jamilyn • couple • us
10
2026-08-11 • via Nuitee
B
Barbara • solo_traveller • us
6
Pros:

The staff

Cons:

We had to change our room because the TV did not work. My husband was told by the clerk to shake the cords, you got to be kidding me, if you know there is a problem with the cords, then fix them

2026-08-10 • via Nuitee
T
Timothy • couple • us
10
John the guy at desk was great.
Pros:

Pool hot tub. The facility was clean and friendly.

Cons:

Nothing

2026-08-10 • via Nuitee
W
Wesley • solo_traveller • us
8
2026-08-08 • via Nuitee