Citadines Holborn-Covent Garden London

Hotels
Citadines
8.5 (1294 reviews)
94-99 High Holborn , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Cold room temperature
Indifferent service

Categories

Cleanliness
7.96
Generally clean, but some reviews mentioned no daily cleaning services.
Service
8.93
Mixed reactions; while some staff were efficient, there were complaints about indifference to guest issues.
Location
9.47
Perfect location, very close to transport and central attractions.
Room Quality
7.42
Rooms reported as cold and lacking proper heating during winter; issues with inconsistent comfort.
Amenities
8.45
Facilities appreciated, but limitations in heating affected overall comfort.
Value for Money
7.91
High prices for room quality and service provided; some feel overcharged.
Food and Beverage
8.96
Reviewed positively in terms of breakfast and available amenities.
Overall Experience
8.93
Overall good experience but marred by room temperature issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Prime Location near Covent Garden
Situated just a short stroll from Covent Garden, Citadines Holborn offers a modern stay surrounded by vibrant shops, historic pubs, and renowned dining options. With Holborn Tube Station a mere 2 minutes away, convenience is at your doorstep.

Well-Equipped Accommodations
Each air-conditioned studio and apartment features a bathroom, fully-equipped kitchen area, and amenities like free internet, cable TV, and a hairdryer. Upgrade to a studio deluxe for added convenience with a dishwasher included.

Convenient Facilities and Attractions
Indulge in complimentary coffee and tea in the lobby, benefit from a 24-hour guest services team, and explore on-site conveniences such as a launderette, meeting rooms, and a deli corner. Discover cultural gems like the Courtauld Gallery and iconic landmarks like Oxford Street and Piccadilly Circus within easy reach.

Book your stay at Citadines Holborn now for a memorable London experience.

Important information:

Some apartments and studios are equipped for people with reduced mobility and the hearing impaired.

A daily cleaning service is possible at an additional cost.

Please note that upon check-in, guests must present the card used to make the booking with.

For group reservations of more than 5 rooms, different policies and additional supplements may apply.

Please note that we accommodate pets for GBP 15 per pet per day, payment at your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1294 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.93
L
Lisa couple gb
9
Fantastic accommodation and venue for this price in London - will stay again
Pros:

Great value for money, and lovely place to stay. Very welcoming, friendly and helpful reception staff. Room was lovely and spacious, kitchenette was better than expected. Updated and modern decor, good showers and lovely toiletries. Breakfast looked great. Fantastic vibe in common areas - totally recommend and we will stay again.

Cons:

Honestly nothing we didn't like - area was very convenient too, with plenty of places to eat. Walking distance to Oxford St and other popular London sites.

2026-03-14 via Nuitee
M
Maelys family_with_children gb
8
Conveniently located studio
Pros:

Location next to the British museum,, nicely decorated room and comfortable bed, access to cooking facilities, helpful staff

Cons:

Not so well noise insulated (we had a room by the lifts), there was no real window in the room which was not mentioned in the description

2026-03-14 via Nuitee
T
Tuğba couple tr
7
2026-03-13 via Nuitee
5
518absara Business
10
Would Revisit
Pros:

My Experience was great and welcoming. Location: 10/10
Hygiene:10/10
Service : 10/10, Thanks Citadines team and especially Jay, Shubha and Tharuka for making my stay so comfortable.

2026-03-12 via Tripadvisor
E
Evgenii couple ru
9
Pros:

Всё как было много лет

Cons:

Нет стиральной машины

2026-03-10 via Nuitee
L
Lorraine couple gb
10
2026-03-10 via Nuitee
A
Agnès family_with_children be
9
Excellent place for a short stay.
Pros:

The kitchenette in the room is an excellent idea, well equipped, the rooms have modern design, the hotel is situated just nex to the metro station

Cons:

There could be a bit more choice for breakfast.

2026-03-09 via Nuitee
A
amardeeps378 Couples
10
Weekend stay
Pros:

Lovely stay, room was very clean and great location

2026-03-08 via Tripadvisor
M
Marcus family_with_children gb
9
Great place to stay, apart from the bed
Pros:

It's a great location and the room is spacious clean and well appointed, it was nice having all of the things you might need noticeably more than a hotel equivalent. The location could not have been better, easy to find and about as close to the middle as you could get, I was going to the courts and it was minutes walk away.

Cons:

It's a small thing but the mattress on the bed wasn't very comfortable, it wasn't old or lumpy or too hard, it was just not comfortable. That and the pillows which were basically flat, as I was staying on my own I used all 4 of them as the equivalent of 2 normal pillows, and they were still a bit low. So basically it didn't feel like a great sleep. But everything else was good.

2026-03-08 via Nuitee
W
Wesley couple gb
9
Comfortable
Pros:

The room

Cons:

Clean and close to station

2026-03-07 via Nuitee
R
ramon family_with_children es
10
Recomendable, ha cumplido expectativa.
Pros:

Buena ubicación, habitación muy amplia para familia de 4x

Cons:

Quizas el desayuna algo justo. Pero muy correcto.

2026-03-07 via Nuitee
C
Crisp extended_group gb
10
2026-03-07 via Nuitee
J
Joshua family_with_children gb
10
2026-03-05 via Nuitee
N
Nia solo_traveller dk
10
2026-03-05 via Nuitee
I
IRENA extended_group at
9
2026-03-05 via Nuitee
M
Mayrav family_with_children il
9
Pros:

המיקום, החדר עצמו, המתקנים

Cons:

היו בעיות קלות עם קבלת החדר בהתחלה

2026-03-04 via Nuitee
L
Louise couple gb
8
2026-03-04 via Nuitee
J
Julio Cesar family_with_children ar
10
Muy bueno Londres!!
Pros:

Muy bien ubicado y todo muy nuevo

Cons:

Muy pequeña la habitación

2026-03-03 via Nuitee
G
Glyn couple gb
9
2026-03-03 via Nuitee
L
LARRIEU couple fr
1
Cons:

Le séjour à été payé 2 fois et je n’ai toujours pas été remboursée malgré mes multiples demandes!

2026-03-03 via Nuitee