Citadines Holborn-Covent Garden London

Hotels
•
Citadines
8.5 (1483 reviews)
94-99 High Holborn , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Cold room temperature
Indifferent service

Categories

Cleanliness
7.96
Generally clean, but some reviews mentioned no daily cleaning services.
Service
8.93
Mixed reactions; while some staff were efficient, there were complaints about indifference to guest issues.
Location
9.47
Perfect location, very close to transport and central attractions.
Room Quality
7.42
Rooms reported as cold and lacking proper heating during winter; issues with inconsistent comfort.
Amenities
8.45
Facilities appreciated, but limitations in heating affected overall comfort.
Value for Money
7.91
High prices for room quality and service provided; some feel overcharged.
Food and Beverage
8.96
Reviewed positively in terms of breakfast and available amenities.
Overall Experience
8.93
Overall good experience but marred by room temperature issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Prime Location near Covent Garden
Situated just a short stroll from Covent Garden, Citadines Holborn offers a modern stay surrounded by vibrant shops, historic pubs, and renowned dining options. With Holborn Tube Station a mere 2 minutes away, convenience is at your doorstep.

Well-Equipped Accommodations
Each air-conditioned studio and apartment features a bathroom, fully-equipped kitchen area, and amenities like free internet, cable TV, and a hairdryer. Upgrade to a studio deluxe for added convenience with a dishwasher included.

Convenient Facilities and Attractions
Indulge in complimentary coffee and tea in the lobby, benefit from a 24-hour guest services team, and explore on-site conveniences such as a launderette, meeting rooms, and a deli corner. Discover cultural gems like the Courtauld Gallery and iconic landmarks like Oxford Street and Piccadilly Circus within easy reach.

Book your stay at Citadines Holborn now for a memorable London experience.

Important information:

Some studios are equipped for people with reduced mobility and the hearing impaired.

A daily cleaning service is possible at an additional cost.

Please note that upon check-in, guests must present the card used to make the booking with.

For group reservations of more than 8 rooms, different policies and additional supplements may apply.

Please note that we accommodate pets for GBP 15 per pet per day, payment at your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1483 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.93
A
Amalia • extended_group • uy
9
Pros:

Todo . La atención amable y siempre atenta del personal La habitación perfecta . La disponibilidad de lugares en el hotel y café disponible para trabajar . Internet gratis
La zona y la cercanía a todo lo que no puedes perderte .

2026-07-04 • via Nuitee
שלו • solo_traveller • il
7
2026-07-02 • via Nuitee
E
Edward • couple • gb
10
Nice Hotel in a Great Location
Pros:

Really nice hotel, nice decor throughout and very convenient location, good coffee and spacious room, was impressed that the room also had a little kitchenette that was fully stocked with cooking pans, plates, glasses, better than a lot of Air BnB's! Also allow bag store following checkout

Cons:

12:00 checkout would have been ideal

2026-07-01 • via Nuitee
N
Neil Burfoot • solo_traveller • gb
9
Great aparthotel close to theatreland
Pros:

Great hotel close to Holborn tube station and a short walk away from Covent Garden and Russell Square. The room was a good size and was modern in style. It had a small Kitchenette area with a hob, microwave, fridge, kettle, toaster and sink - basically everything you need to prepare a small meal or a breakfast fry up.

Cons:

Nice room but a bit on the pricey side

2026-07-01 • via Nuitee
L
Laragh • couple • ie
9
Excellent hotel for the price and location
Pros:

Location
Air Conditioning
Comfortable Beds
Helpful reception
Room was exactly as pictured and very spacious

Cons:

Noisy neighbouring room (but the receptionist and night security were so helpful)
Bath/Shower is slippy getting in

2026-06-30 • via Nuitee
A
alotibi • solo_traveller • sa
5
2026-06-29 • via Nuitee
M
Mohammed • couple • sa
1
نصيحه لا تحجزو فيه
Pros:

ماسكنت فيه بسبب ضعف بالاجراءات وعدم وجود اي احترافيه يعطون تاكيد للحجز واذا وصلت يقولو بكل برود انه مافي حجز

Cons:

انصح اي واحد يبي يحجز فيه يبعد يشوف له فندق ثاني حجزت حجز مؤكد يوم وصلت قالو لي مافي حجز وانا حاجز ودافع حق الحجز وصارت مع واحد ثاني قدامي وانا عندهم نصيحه ابعد ادفع زياده ولا تنكب نفسك في خيارات كثيره هذا اسوء خيار ممكن تشوفه

2026-06-28 • via Nuitee
C
Christine • couple • au
9
Great place to stay as a tourist in London.
Pros:

Accomodation chosen for being close to major London tourist attractions.
Room - small, clean, comfortable.
Friendly helpful staff including help using laundry facilities.
Liked being able to make a decent coffee in the foyer.

Cons:

_

2026-06-28 • via Nuitee
S
Sharad • couple • in
2
Cooked in the room
Pros:

Location and staff

Cons:

Poor air conditioning, rooms were boiling . Don’t think the AC works

2026-06-27 • via Nuitee
K
Kirsty • solo_traveller • gb
4
very noisy, There are serviced apartments nearby which are far nicer and better value for money!
Pros:

Location

Cons:

very noisy, poor facilities (not even a sponge to wash up with), bathroom smelt damp, room very basic. There are serviced apartments nearby which are far nicer and better value for money!

2026-06-26 • via Nuitee
H
Hannah • family_with_children • gb
9
Fantastic!
Pros:

Great facilities in the room, lovely staff and very clean.

2026-06-22 • via Nuitee
T
Thomas • couple • gb
6
2026-06-21 • via Nuitee
P
patty • family_with_children • gr
9
2026-06-21 • via Nuitee
M
Mihai Andrei Costea • solo_traveller • ro
10
Pros:

Spacious enough fully equipped rooms.

Cons:

The coffee could be better if served in ceramic or glass instead of paper cups.

2026-06-19 • via Nuitee
R
roni • solo_traveller • il
9
2026-06-19 • via Nuitee
S
Sandeep • solo_traveller • ae
8
2026-06-17 • via Nuitee
D
Diane • couple • au
10
2026-06-16 • via Nuitee
A
Anne-Sophie • family_with_children • be
10
Pros:

Personne très chaleureux et serviable, idéalement placé (juste à côté du métro), logement identique aux photos. Je recommande

2026-06-16 • via Nuitee
M
Mark • solo_traveller • gb
9
Excellent Service with a smile
Pros:

All good - met all my expectations - service with a smile

Cons:

N/A

2026-06-14 • via Nuitee
A
Andy • solo_traveller • us
9
Pros:

Great location- It is a quiet hotel-Friendly and helpful staff

Cons:

Breakfast very traditional- maybe change it up with different choices, if possible.

2026-06-12 • via Nuitee