Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

Hotels
•
Holiday Inn Express
8 (136 reviews)
5000 Hayes Pl W, Wilson, North Carolina, 27896 , Wilson , US
1-252-234-7900

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Outdoor pool - seasonal
Picnic area
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Limited fine dining options
Minor maintenance issues

Categories

Cleanliness
7.83
Guests mentioned clean and well-kept hotel.
Service
8.3
Staff was very polite and accommodating.
Location
8.34
Convenient location for travelers.
Room Quality
7.79
Rooms were comfortable and clean.
Amenities
7.82
Basic amenities provided, including breakfast.
Value for Money
7.78
Good pricing for pet-friendly accommodations.
Food and Beverage
8.33
Breakfast received positive reviews.
Overall Experience
7.8
Overall a satisfactory stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:38

Property Description

Discover an inviting escape at the Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG, where comfort meets convenience.

Recreational Amenities
Unwind in our seasonal outdoor pool or maintain your fitness regime in our fully-equipped fitness center. With plenty of options for relaxation, your perfect stay awaits!

Dining and Room Service
Savor delicious meals at our on-site restaurant or enjoy the comfort of room service. Start your day right with a complimentary buffet breakfast served daily from 6:30 AM to 9:30 AM.

Comfortable Accommodations
Retreat to one of our 73 comfortable, air-conditioned rooms furnished with modern amenities like flat-screen televisions and refrigerators. Stay connected with complimentary wired and wireless internet access while enjoying cable programming for your entertainment.

Don’t miss out on an exceptional experience—book your stay at Holiday Inn Express Hotel & Suites Wilson today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 8 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RWI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 136 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
F
Fran
8
Pros:

Yes

2025-10-11 • via Nuitee
S
shahab
10
Pros:

great place great price

2025-10-10 • via Nuitee
J
Julian
10
Pros:

Clean rooms and overall, well-kept hotel

2025-09-28 • via Nuitee
J
Jeffrey
10
Pros:

The rooms were very nice, but the location is GREAT!!!

2025-09-23 • via Nuitee
R
Rhonny
8
Pros:

The staff is very polite and informative. The general condition of the property was I. Good condition and relatively clean. I did find in my room there was water on the bathroom counter as if someone just washed their hands.

2025-09-22 • via Nuitee
C
Charles • partner
10
Pros:

The town had limited fine dining, attractions were closed, nothing to do or see here.

2025-09-21 • via Nuitee
D
David
10
great breakfast
Pros:

Breakfast was great and so were the morning people. The room they gave us was for handicapped so as a physical therapist I sincerely hope that it was not needed by someone with a disability. The outdoor window shade did not go down so we felt like we were in a fish bowl and had to turn all the lights off to change. 244 was our room. Also the air conditioner sounded like a jet engine and each time it clicked on we tried to figure which airline we were on and we are plane would stop. But all in all it was great. I would educate your staff to help people know where food or restaurants are as she was clueless. A handout is always nice!

2025-09-20 • via Nuitee
J
John
10
Enjoyed our stay.
Pros:

Front desk staff were wonderful. Cheese omelets, yogurt and muffins were delicious! Coffee, tea and ice water available 24/7. Wheelchair access room was great. Only issue was shower curtain too short and water created slippery conditions in bathroom.

2025-09-09 • via Nuitee
K
Kathleen
10
Pros:

We were traveling with 2 pets, and this hotel is very reasonably priced. Also, convenient location right off I95, clean, and updated rooms. Perfect for a one night stay on our road trip.

2025-09-09 • via Nuitee
C
Cynthia • family
10
Pros:

Room was clean and comfortable, breakfast was a nice selection, staff were very friendly and accommodating, also convenient location to stores and restaurants

2025-08-23 • via Nuitee
S
Sharon
8
Pros:

I wanted to get away from home for a couple of days. This was nice

2025-08-18 • via Nuitee
C
Cheryl
10
Pros:

The staff was excellent! They were very accommodating.

2025-08-17 • via Nuitee
J
JULIE
8
Pros:

Zzz

2025-08-16 • via Nuitee
P
Peter • partner
10
Pros:

Holiday Inn Express is our go to when we're on the road traveling. Cost,service,room design and great breakfast buffet being some of the reasons.Keep up the good work!










































cost

2025-08-12 • via Nuitee
T
Tammy
10
Pros:

Clean, restaurants in walking distance. Spacious and convenience.

2025-08-10 • via Nuitee
L
Lori
10
F
Pros:

From the time we arrived at the hotel, we were met by super friendly, helpful staff. The hotel was super clean and located near a variety of restaurants and gas stations. The room was perfect. Pool was enjoyable. They offered a variety of breakfast items each morning, which was included with the stay. I highly recommend staying at this gem of a hotel,

2025-08-01 • via Nuitee
L
Lisa • family
10
Pros:

Friendly staff clean room

2025-07-31 • via Nuitee
J
jerrie l • family
10
Pros:

Good value

2025-07-27 • via Nuitee
C
Carol • partner
10
Pros:

Everyone that works there is friendly

2025-07-23 • via Nuitee
E
Elyssa
10
Pros:

We had a wonderful time

2025-07-22 • via Nuitee