HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES

Hotels
9.1 (50 reviews)
Carretera de San Lucas a Barcenas Granja 37 Sta. Lucia Milpas Altas Sacatepequez , Antigua , gt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Mooie uitzichten
Schone kamers
Verblijf in de natuur
Cons:
Zwemwater te koud
Trage service in het restaurant

Categories

Cleanliness
9.06
Rooms were reported as very clean.
Service
9.23
Standard quality for this hotel tier, one mention of slow service at the restaurant.
Location
9.17
Proximity to the city is noted as a positive.
Room Quality
9.12
Rooms are comfortable and cozy.
Amenities
9.15
Amenities are highlighted positively in multiple reviews.
Value for Money
9.01
General sentiment appears positive; breakfast details suggest some issues.
Food and Beverage
8.96
Food is good but service can be slow at times.
Overall Experience
9.13
Overall experience seems highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:36

Property Description

Luxurious Accommodation
HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES is a 4-star hotel nestled in Santa Lucía Milpas Altas, offering a serene escape just 22 km from Miraflores Museum. Indulge in the comfort of well-appointed rooms with mountain views, flat-screen TVs, and private terraces.

Impressive Amenities
Guests can enjoy a range of amenities including an outdoor pool, fitness center, and a relaxing garden. The hotel also provides conveniences like room service, concierge assistance, and free WiFi throughout the property.

Delightful Dining Options
Start your day with an à la carte or American breakfast at the hotel. For relaxation, unwind in the hot tub available for all guests.

Experience luxury and comfort at HOTEL Y RESTAURANTE HACIENDA LOS VOLCANES. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 50 reviews
Cleanliness: 9.06
Service: 9.23
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.01
Food and Beverage: 8.96
Overall Experience: 9.13
J
Juárez • family_with_children • gt
10
2026-01-09 • via Nuitee
P
Pedro • couple • us
9
2025-12-18 • via Nuitee
S
Stevie F • family_with_children • nl
8
Pros:

Mooie uitzichten, rustige sfeer op het terrein.

Cons:

Het zwembad water was te koud om in te zwemmen.
Ontbijt is gratis, maar iedere dag wordt er toch at random iets in rekening gebracht wat er eigenlijk bij hoort.

2025-12-03 • via Nuitee
J
Jessica • couple • gt
8
Relajación
Pros:

Amenidades, habitación clima

Cons:

No sirve la TV

2025-12-02 • via Nuitee
P
Pablo • extended_group • gt
10
2025-11-03 • via Nuitee
A
Ana • couple • gt
8
2025-11-03 • via Nuitee
L
Luis • extended_group • gt
10
Finde relax
Pros:

Todo muy limpio, bastante naturaleza alrededor, los cuartos cómodos

Cons:

Todo estuvo bien

2025-10-05 • via Nuitee
G
Gerson • couple • gt
10
Pros:

Excelente lugar muy cómodo

2025-09-28 • via Nuitee
L
Luis Anibal • couple • gt
10
Pros:

Instalaciones. Muy acogedor.

2025-09-16 • via Nuitee
C
Cristina • family_with_children • gt
10
fue satisfecha
Pros:

El lugar, las vistas, la comida

Cons:

en el restaurante un poco tardado.

2025-07-24 • via Nuitee
M
Muñoz • couple • gt
10
2025-07-22 • via Nuitee
• couple • gt
9
Relajante
Pros:

Lo cerca que está de la ciudad

Cons:

Un poco más de cuidado con los animalitos de la granja

2025-07-01 • via Nuitee
K
Kasia • young couple • ie
9
Superb
2025-05-17 • via Nuitee
F
Flores • young couple • hn
10
Hacienda los volcanes es un destino seguro para aquellos que desean gozar de la naturaleza y bella de Guatemala.
Pros:

Beautiful gardens, beautiful views, beautiful everything.

Cons:

I didn’t dislike anything. I only disliked the fact that I didn’t stay longer

2025-05-09 • via Nuitee
R
Rolando • family
10
Pros:

Best place

2024-12-13 • via Nuitee
C
carlos
2
Pros:

The place is nice, but the service and the restaurant is so bad. I got Check in it was supposed to be at three not at 4 PM The customer service of the Manager itself. It was really bad. He promised a bottle of wine for the inconvenience and he gave me his two glasses by the way I didn’t accept it.

2024-10-20 • via Nuitee
H
Hannah • friends
6
Pros:

It was okay.

2024-09-08 • via Nuitee
R
Renee • family
10
Pros:

Wonderful gem of a place in the country. Comfy beds, animals for the kids to look at, and delicious food at the restaurant. Will be returning when we are in the area again!

2024-09-06 • via Nuitee
M
Manuel • young couple • us
10
Exceptional
2024-08-03 • via Nuitee
M
Mauricio • young couple • us
10
It was excellent.
Pros:

Very country

Cons:

Nothing wrong to say about it

2024-06-18 • via Nuitee