DoubleTree by Hilton Springdale

Hotels
•
Doubletree by Hilton
7.7 (147 reviews)
4677 West Sunset Avenue , Springdale , US
+1 479-751-7200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Very clean rooms
Friendly, responsive staff
Large, updated rooms with excellent showers
Nice gym
Lobby bar
Quiet atmosphere
Cons:
Breakfast is extra and perceived as overpriced
Breakfast quality poor (cold hot entrees, described as terrible)
Pool area very hot
Fridge slow to cool
Some areas/comments mention updates needed

Categories

Cleanliness
8.5
Multiple reviews note rooms are 'very clean' and 'clean and updated'; overall positive cleanliness impressions.
Service
8.8
Front desk described as very nice and responsive; several mentions of 'super friendly staff' indicate strong service.
Location
8.6
Repeatedly praised as a good part of town and liked by guests; location is a clear strength.
Room Quality
8.9
Rooms described as large, clean, updated with an 'excellent shower' and variety of room choices — generally very positive.
Amenities
7
Gym and lobby bar were praised, but the pool was criticized as 'hot as a sauna' — mixed amenities experience.
Value for Money
5.5
Multiple complaints about breakfast costing extra and feeling overpriced; lowers perceived value.
Food and Beverage
5
Breakfast repeatedly criticized — called 'terrible', overpriced, and with cold hot entrees; clear negative sentiment for F&B.
Overall Experience
9.3
Overall sentiment is positive ('Great stay', 'Overall great experience', 'Relaxation') despite F&B/value issues; guests emphasize cleanliness, comfort, and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Amenities

The DoubleTree Club by Hilton Springdale offers a range of luxurious amenities, including a state-of-the-art fitness centre, hot tub, sauna, and outdoor sundeck. Guests can unwind and relax in style during their stay.

Modern Comforts

Guests at the Springdale DoubleTree Club can enjoy modern comforts such as free Wi-Fi, a 42-inch flat-screen TV, microwave, refrigerator, and coffee maker in their non-smoking rooms. The hotel ensures that every guest's stay is convenient and enjoyable.

Dining Experience

Indulge in a delightful dining experience at The Gathering Place Bar and Grille, serving casual cuisine for breakfast and dinner. Don't forget to take advantage of the hotel's complimentary manager's reception every weekday evening, adding a touch of warmth and hospitality to your stay.

Ready to experience luxury and comfort at the DoubleTree Club by Hilton Springdale? Book now for an unforgettable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: this accommodations is a nonsmoking property.

Please excuse our mess while we complete our renovations by June 30th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XNA

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 147 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.6
Room Quality: 8.9
Amenities: 7
Value for Money: 5.5
Food and Beverage: 5
Overall Experience: 9.3
D
Deisi • couple • us
10
2026-10-31 • via Nuitee
U
Ulisses • couple • us
10
2026-10-19 • via Nuitee
R
Randy • solo_traveller • us
4
2026-09-17 • via Nuitee
S
Sandra • couple • us
10
2026-09-08 • via Nuitee
V
Vanessa • couple • us
8
Relaxation
Pros:

Location

Cons:

Needs updated

2026-07-24 • via Nuitee
G
Gillian • solo_traveller • us
10
2026-07-23 • via Nuitee
P
POLLY • solo_traveller • us
10
Great place to stay!
Pros:

Clean and updated! Nice large room,excellent shower. Nice gym. Really complete breakfast buffet but beware! Costs extra. People at front desk very nice and responsive.

Cons:

Didn’t realize the breakfast was extra— didn’t see the sign. Sat down on the late side and tho there was a great variety of food the the hot entrees were cold.

2026-07-20 • via Nuitee
R
Rickard • extended_group • us
3
2026-07-12 • via Nuitee
N
Nadja • couple • us
10
Great stay, comfortable, clean, with friendly staff.
Pros:

Very clean rooms, really quiet, super friendly staff.

Cons:

Fridge took a while to cool things, but otherwise everything was perfect

2026-07-09 • via Nuitee
C
Crystal • family_with_children • us
10
2026-07-05 • via Nuitee
D
David • family_with_children • us
8
Overall great experience
Pros:

Good part of town, great location, very clean, friendly staff

Cons:

Breakfast not included, pool area hot as a sauna

2026-06-29 • via Nuitee
K
Karin • family_with_children • us
8
Pros:

I liked the location, the lobby bar, and the room choices.

Cons:

The breakfast was terrriblle and was overpriced!!! It should have been included with our stay. Even with it being included, I would not eat it again!!

2026-05-14 • via Nuitee
M
Martina • solo_traveller • de
10
2026-03-16 • via Nuitee
L
Laura • extended_group • us
6
2026-02-25 • via Nuitee
S
Sarah • couple • us
2
Walls are thin, good luck sleeping!
Pros:

Quality of room was nice.

Cons:

Thin walls- woke up all night by people in hallway. Water was not hot and couldn’t shower. AC didn’t cool room enough.

2026-01-19 • via Nuitee
A
Amy • couple • us
9
Wonderful place, not too far from U of A!
Pros:

The room was spacious, clean, and comfortable.

Cons:

I wish the breakfast was included.

2026-01-19 • via Nuitee
N
Nikki • family_with_children • us
10
Our stay could not have been better!
Pros:

Everything was great with our stay! Josh, at the front desk, was amazing! The hotel and rooms were very clean and beds were comfortable. We will definitely stay here again when coming to the area.

Cons:

Nothing except maybe an option for free breakfast.

2026-01-12 • via Nuitee
L
Latasha • couple • us
10
2026-01-09 • via Nuitee
R
Robert • solo_traveller • us
9
2025-12-13 • via Nuitee
J
Joyce • family_with_children • us
10
2025-12-02 • via Nuitee