Willows Garden Hotel Potchefstroom

Hotels
7.7 (386 reviews)
82 Govan Mbeki Drive Potchefstroom , Potchefstroom , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Uncomfortable beds
Needs maintenance
Payment issues

Categories

Cleanliness
7.41
The facilities were clean but the bathroom showed signs of maintenance needs.
Service
8.38
Staff were described as friendly and accommodating throughout the reviews.
Location
8.92
Multiple reviews highlighted the location as excellent and convenient.
Room Quality
6.87
Some comments noted that the rooms need maintenance and beds were uncomfortable.
Amenities
7.4
Basic amenities were available, but some guests reported outdated bathroom fixtures.
Value for Money
7.36
Guests expressed concerns about the value due to payment issues and lack of fridge.
Food and Beverage
7.91
Breakfast was frequently praised, but some dissatisfaction with dinner was noted.
Overall Experience
7.38
Overall experience was mixed with highlights on staff and breakfast, but issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:23

Property Description

Riverside Oasis with Modern Comforts

Scenic Views and Modern Amenities: Nestled on the banks of the Mooi River, Willows Garden Hotel Potchefstroom offers a picturesque setting with rooms featuring air conditioning, satellite TV, and complimentary WiFi.

Dining and Leisure Options: Indulge in delectable dishes at Diner's Delight Restaurant or unwind with a drink at the Pitch and Putter bar. Take a refreshing dip in the outdoor pool or simply soak in the serene ambiance by the river.

Convenience and Accessibility: With a business center for work needs, a tour desk for excursions, and a helpful 24-hour front desk, guests can enjoy a seamless stay. Explore Mooi River Mall nearby or visit North-West University, just 4 km away.

Book your serene riverside retreat at Willows Garden Hotel Potchefstroom now!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for ZAR 110 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 386 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 7.38
J
Johann • couple • za
10
2026-03-09 • via Nuitee
J
John • solo_traveller • za
7
Good
Cons:

Bed and mattress worn out

2026-02-13 • via Nuitee
R
Riaan • family_with_children • za
8
Shower fun7
Pros:

Place is a bit outdated. To shower was fun to jump between no warm water and ice cold and then all of a sudden warm and cold again

Cons:

The shower to get the correct temp

2026-02-09 • via Nuitee
A
Armand • family_with_children • za
9
2026-02-09 • via Nuitee
C
Craig • family_with_children • za
7
2026-01-31 • via Nuitee
A
Annelize • family_with_children • za
5
2026-01-31 • via Nuitee
G
George • couple • za
6
Definitely not a 4 star facility, more a 3 star establishment.
Pros:

.

Cons:

Property needs maintenance and be more flexible to travellers that have earlier mornings than their set breakfast times.

2026-01-30 • via Nuitee
I
Iwan • family_with_children • za
7
This was my 3rd stay at the hotel. It is always good.
Pros:

Nice lookout on the golf course

Cons:

The air conditioner is a bit noisy -

2026-01-29 • via Nuitee
M
Mantwa • family_with_children • za
10
Pros:

Hospitality and food 😋

Cons:

Nothing as everything was in order

2026-01-24 • via Nuitee
A
Alejandro • solo_traveller • dk
8
2026-01-23 • via Nuitee
M
Mantwa • couple • za
8
2026-01-23 • via Nuitee
E
Ernst • family_with_children • za
9
2026-01-21 • via Nuitee
H
Hanri • solo_traveller • za
7
2026-01-21 • via Nuitee
T
Terri • family_with_children • za
8
It was comfortable
2026-01-19 • via Nuitee
D
Dirk • couple • za
10
Wonderful experience
Pros:

We had a wonderful stay and the staff goes out of their way to help us.

2026-01-19 • via Nuitee
B
Boihang • couple • za
8
Excellent
Pros:

Friendly and effective staff

Cons:

The double bed was to small for us

2026-01-19 • via Nuitee
A
Astrid • family_with_children • za
8
Thank you, we enjoyed our stay.
Pros:

The breakfast was tasty and more than enough. The bed was comfortable, and everything was very clean.

Cons:

The bathroom was very small. An additional 2 point plug was not available for charging my phone.

2026-01-19 • via Nuitee
M
Madeleine • family_with_children • za
1
Don’t trust them with you card details.
Pros:

Location

Cons:

I paid double for this booking. The hotel Told me booking.com did not pay them. I then paid them to be able to check in. So they took my money twice. I then went for a refund. They gave me a refund BUT charged me again on my credit card . They scammed me. Now I struggle to get my money from them.

2026-01-19 • via Nuitee
A
Administrator • solo_traveller • za
7
2026-01-19 • via Nuitee
M
Matthias • solo_traveller • ch
7
Sehr angenehmes Hotel
Pros:

Zimmer und gesamtes Hotel sehr sauber. Gutes Frühstück. Gutes Restaurant für den Abend.

Cons:

Das Badezimmer hatte zu wenig Beleuchtung und nur einen Vorhang zum duschen, so dass der Boden im Bad anschliessend immer nass war.
Liegen und Sonnenschirme am Pool waren kaputt und ohne Auflagen=nicht nutzbar.

2026-01-16 • via Nuitee