Hotel Capada

Hotels
7.7 (705 reviews)
21 Juana Osmeña Street , Cebu City , ph

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Massage services
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Rooftop balcony
Cons:
Cleanliness issues
Noise from nearby venues
Insufficient amenities

Categories

Cleanliness
6.8
Multiple comments indicate cleanliness issues and lack of proper maintenance.
Service
8.76
Staff are described as friendly and accommodating, indicating good service.
Location
8.8
Location is mentioned positively with its centrality and convenience.
Room Quality
7.26
Mixed feedback with praises for comfort but notes on size and cleanliness.
Amenities
6.79
Lack of essential amenities noted, including clean supplies and kitchen utensils.
Value for Money
7.95
Good budget options but with concerns on cleanliness and maintenance.
Food and Beverage
7.3
Not expressly mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.97
The overall experience is a mix of good and problematic aspects, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:41

Property Description

Charming 2-Star Hotel in Cebu City

Convenient Location: Hotel Capada, just 400 meters from Fuente Osmena Circle, offers easy access to key attractions like Ayala Center Cebu and historic sites such as Magellan's Cross and Colon Street.

Relaxing Outdoor Spaces: Enjoy the hotel's garden, shared lounge, and terrace, perfect for unwinding after a day of exploring the city.

Exceptional Service: With a 24-hour front desk and concierge service, guests can expect prompt assistance and a hassle-free stay.

Experience comfort and convenience at Hotel Capada. Book now to secure your stay in vibrant Cebu City!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for ₱ 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 705 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 7.26
Amenities: 6.79
Value for Money: 7.95
Food and Beverage: 7.3
Overall Experience: 7.97
M
MAY solo_traveller ph
9
2026-04-12 via Nuitee
K
Kathleen Mae extended_group ph
8
2026-04-10 via Nuitee
C
Cameron couple nz
6
Great place to stay
Pros:

Good location

2026-04-09 via Nuitee
T
tendero couple fr
9
2026-04-08 via Nuitee
A
Arvin couple ph
8
Approachable staff, worth the price
Pros:

Location

2026-04-07 via Nuitee
S
Srikrishna solo_traveller in
9
Pros:

Value for money.

Front office staff were very polite and supportive.

Room and Toilet was very clean.

2026-04-05 via Nuitee
N
Noah solo_traveller gb
10
Lovely hotel
Pros:

Excellent value for money and friendly staff

2026-04-02 via Nuitee
G
gilbert couple sv
7
An OK place !
Pros:

Location is OK. Small hotel with nice staff

Cons:

Needs Redecorating

2026-04-02 via Nuitee
K
Konrad couple de
8
Pros:

Super Lage, alles vor der Tür

2026-04-01 via Nuitee
C
Colm couple ie
10
2026-03-31 via Nuitee
C
Chekhomov couple ph
6
2026-03-30 via Nuitee
I
Ilker solo_traveller ca
1
Pros:

One of the dirtiest if not the dirtiest hotel of I ever stayed.i my self worked in hotel industry and I could not believe my eyes the level of dirtyness my room was.forst I was charged 7 percent cuz I paid by credit card..I was so tired and did not wanna argue...and paid.cuz I wanted to go my room and take a shower and sleep.so I went to my room.first the password for wifi...it's so complicated u would think it's nasa or is army secret code.it has everything u need and they wrote so complicated staff needed to come and did it in my room.wprst part starts now .my toilet was yellow cuz they did not flush it.and bathroom was so dirty...they don't provide shampoo or basic kit generally offered in Philippines hotel .I had to ask for soap.and soap was size of bubble gum.the phone to call lobby.i m jot even exaggerating it looked like dipped in mud and take off.tge speaker was so dirty I didn't wanna touch it to my ear.mic was same.and the phone it self had quarter inch of dorty and dust mixed.and worst the bed was dorty and all the shelf (black colour)has enough dust I can write "wash me"like people do dirty cars windshield.i called the front desk lady I said I can't stay here I will cancel it.she agreed and I went down.reber I was mentioned 7 percent extra charge for cc payment...off course they kept and gave me the rest in cash.and I know normally cc companies charge 3 percent so 4 percent they made money in my 3 minutes stay...stay away from this hotel.no recommend at all.

Cons:

I do like nothing about this place.worst hotel

2026-03-29 via Nuitee
C
Charlotte couple nl
8
2026-03-23 via Nuitee
J
John Harvy couple ph
9
Always a comfortable stay
Pros:

It’s strategically located, good for long term stays. The bed is nice and I love their pillow so much. It’s confortable and the room is spacious.

Cons:

The toilet needs deep cleaning. Although there’s dipper provided, there is no sprayer or bidet.

2026-03-23 via Nuitee
J
Jerah extended_group ph
8
2026-03-23 via Nuitee
C
Charlotte couple nl
8
2026-03-23 via Nuitee
L
Laura solo_traveller de
8
Clean hotel in a central area
Pros:

I stayed only one night, but for the price everything was very good. Most important it was a clean room and had hot shower. You have a mall and many restaurants around.

2026-03-21 via Nuitee
J
Joel couple se
8
Short stay in Cebu
Pros:

We stayed in a private room on the 3rd floor. We came late evening which wasn’t a problem. Friendly staff, the have a small minimarket in the reception, so you could buy some drinks and snacks.
7-eleven is a few minutes away.
WiFi worked great!
No fridge in the room, but there was a few located just outside the room (I think you could use them)
Hot showers, and nice balcony

Cons:

Cleaning was okey, a few spots could have been better

2026-03-15 via Nuitee
S
sofia solo_traveller it
9
2026-03-14 via Nuitee
R
Robit71 solo_traveller hu
7
2026-03-13 via Nuitee