Extended Stay America Select Suites - Columbia - Ft Jackson

Hotels
Extended Stay America Suites
5.2 (511 reviews)
5430 Forest Drive , Columbia , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Affordable
Cons:
Cleanliness
Room Quality
Service Issues
Staff Responsiveness

Categories

Cleanliness
2.45
Numerous reviews mention filthy rooms and issues with pests, highlighting a severe lack of cleanliness.
Service
6.45
Mixed feedback; staff responsiveness noted positively, but numerous complaints about issues not being addressed.
Location
8.45
Positive sentiments regarding accessibility and nearby amenities, considered a pro in several reviews.
Room Quality
3.45
Consistently negative feedback on room conditions, amenities, and cleanliness, resulting in poor ratings.
Amenities
5.45
Limited mention of amenities, but issues like broken fixtures and lack of laundry facilities noted.
Value for Money
5.45
Some guests felt disappointed, while others deemed affordability a pro, leading to a neutral stance.
Food and Beverage
5.45
No significant mentions regarding food and beverage services, defaulting to standard quality for this hotel tier.
Overall Experience
4.45
Predominantly negative reviews indicate a highly unsatisfactory overall experience, with numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:11

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Columbia - Ft. Jackson. Cook your own meals and feel at home during your longer stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning. Indulge in a selection of breakfast bars, muffins, hot cereal, coffee, and tea before heading out to explore Columbia.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and complimentary weekly housekeeping. Explore nearby attractions such as Fort Jackson, Riverbanks Zoo, and South Carolina State Museum.

Book your stay now at Extended Stay America - Columbia - Ft. Jackson for a comfortable and convenient experience.

Important information:

Housekeeping service is offered every 14 days.

For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 511 reviews
Cleanliness: 2.45
Service: 6.45
Location: 8.45
Room Quality: 3.45
Amenities: 5.45
Value for Money: 5.45
Food and Beverage: 5.45
Overall Experience: 4.45
난미 family_with_children us
1
Pros:

직원은 매우 친절했습니다.

Cons:

청결..

2026-05-02 via Nuitee
J
Joshua family_with_children us
1
It was just horrific.
Pros:

The price a little bit.

Cons:

It was nasty, smelled like weed. Had to get on a janky phone to get someone to be available to check in. We left a day early just to get away from it.

2026-05-01 via Nuitee
S
Samantha couple de
8
2026-04-29 via Nuitee
T
Thompson extended_group us
3
Pros:

The price of the roʻ3

Cons:

The place had bugs and roaches everywhere in the room

2026-04-24 via Nuitee
V
Victoria couple us
4
Would not recommend. Everything is very old and my room was not clean.
Pros:

Close to the base

Cons:

It was dirty and run down

2026-04-24 via Nuitee
W
Williams couple us
8
Incredible stay
Pros:

Breakfast was great

Cons:

No pan in the room

2026-04-22 via Nuitee
M
Mildred extended_group us
1
Never again will we stay at another extended stay! This was the absolute worst place I’ve ever stayed at.
Pros:

Parking space was close to the mall where you had options like Walmart chick fli-a ect.

Cons:

The rooms were nasty the kitchen had missing cabinets the stove did not work properly. No hot water. Smoke stains in the bathroom even though there a no smoking policy in place. Towels were dirty.

2026-04-13 via Nuitee
M
Mildred couple us
1
2026-04-11 via Nuitee
A
Anthony family_with_children us
6
Pros:

It had a big fridge, a sink,and a stove top. Had a nice chair and a business type chair.

Cons:

I originally booked through booking.com and got the room for 3 nights on the weekend for $80 including tax. I wanted to stay one more night and it wasn't through booking ,I thought I would just pay $80 again. We'll I got robbed! The person behind the counter charged me $84 then because there check in was at 3 pm got charged another $33.60 for the hours of 11am until 3 pm,never seen that happen. That was outrageous. Wound up pay $122 for that lone night. I WILL NEVER STAY IN ANOTHER ONE OF THESE PROPERTIES AGAIN! That's not how you take care of your customers. Outrageous!! Also you will never see the maid,not even for towels.

2026-04-07 via Nuitee
A
Anthony couple us
1
I’ve been locked out of my room since 7am
Pros:

I’ve been locked out of my room since 7am

Cons:

I’ve been locked out of my room since 7am

2026-04-05 via Nuitee
M
Miller family_with_children us
10
2026-03-31 via Nuitee
A
Anthony solo_traveller us
9
2026-03-23 via Nuitee
P
Paige family_with_children us
10
Pros:

Clean, dog area, staff excellent great location

2026-03-16 via Nuitee
K
KinTerra family_with_children us
10
2026-03-06 via Nuitee
F
Franklin family_with_children us
5
Close to Fort Jackson
Pros:

The staff was friendly and was very close to Fort Jackson which was where we were headed to.

Cons:

The rooms were outdated, the people around us were very noisy. My family booked three rooms and they all had roaches.

2026-03-04 via Nuitee
J
John extended_group us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
T
Thompson family_with_children us
6
2026-03-01 via Nuitee
M
Michael solo_traveller us
10
2026-01-28 via Nuitee
A
Abiassi extended_group us
1
Really awful
Pros:

Room clean but many roaches in the room and in the bathroom. My children refused to take shower due to roaches in the bathroom .

Cons:

Disinfect the whole faculty and install some baits in the rooms

2026-01-20 via Nuitee
O
Onuoha couple us
10
The guy that check me in was very nice and professional.
Pros:

Nice

Cons:

The floor in the room was so filthy and microwave was so disgusting.

2026-01-19 via Nuitee