Sevilla Palace

Hotels
8.6 (3413 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 3413 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
M
MIGUEL couple ar
8
Bien
Pros:

Bueno

Cons:

Restaurante

2026-09-09 via Nuitee
T
Tristan solo_traveller ai
7
Pros:

Location

2026-09-04 via Nuitee
T
tao solo_traveller mx
9
2026-09-04 via Nuitee
F
Fabian couple de
7
Woche in CDMX
Pros:

Das Hotel ist sicher und in gutem Zustand, im Allgemeinen. Der Pool auf dem Dach ist sehr schön.

Cons:

Das Zimmer war zwar frisch renoviert, aber nicht zweckmäßig eingerichtet. Es fehlte an allem heutzutage notwendigen: Steckdosen, Lichtschalter, Nachttischchen, Kofferablage u.a.
Die Qualität der Speisen im Restaurant ist allenfalls mittelmäßig.

2026-09-01 via Nuitee
L
Loaiza solo_traveller mx
7
ÁREA DE OPORTUNIDAD
Pros:

La ubicación es excelente, así como el servicio.
Las instalaciones aunque ya tienen tiempo, me parece que son bastante bonitas.

Cons:

La cama estaba demasiado incómoda, las almohadas y el colchón.
Yo pedí 2 habitaciones (1 con 2 camas dobles) y otra ( con 1 cama sencilla) no dormí bien honestamente.
Además el cuarto con cama sencilla olía a humedad.

2026-09-01 via Nuitee
Y
Yasmine solo_traveller ma
10
Pros:

Très bien situé pour effectuer les visites de la ville.
Chambre confortable et agréable

2026-09-01 via Nuitee
G
gerbacio family_with_children mx
8
2026-08-31 via Nuitee
M
Meza solo_traveller co
7
Pros:

La ubicación es lo máximo

Cons:

El personal

2026-08-31 via Nuitee
A
Arriaga family_with_children mx
9
Pros:

Buen buffet y excelente servicio por parte del personal

Cons:

Wifi

2026-08-29 via Nuitee
G
Garcia solo_traveller mx
7
Pros:

Ubicacion

Cons:

Personal no respeta reserva por booking

2026-08-26 via Nuitee
R
Rosa Reyna family_with_children mx
9
buena
Pros:

la piscina

Cons:

Que no son claros con el cobro del aparcamiento

2026-08-25 via Nuitee
D
De Lucio solo_traveller mx
10
Excelente
Pros:

La alberca esta calentita y disponible desde temprano

Cons:

Todo bien

2026-08-24 via Nuitee
E
Eric Garibo extended_group mx
10
Pros:

Ubicación y atencion

Cons:

Que se desactivan las llaves de acceso a los cuartos muy fácil

2026-08-22 via Nuitee
H
Hollie couple us
8
Nice modern hotel with nice staff, but very weak wifi
Pros:

The hotel is very nice and modern. They had multiple televisions throughout the building showing the World Cup games. It was a lot of fun. We felt very safe walking during the day, but it was a little rowdy at night and there were some scary streets after dark. Great location to see some of the sights by foot, and also to catch the hop on hop off buses.

Cons:

The wifi was very weak, so we couldn't stream shows. There wasn't much to watch on the hotel tv (in English). I couldn't even download a book from the library.
The informal restaurant charged quite a lot for coffee, and it was old. Yes, we were there after 8:00pm, but I still expect fresh coffee. The waiter was not very pleasant and he never came to check on us. My husband liked his hot chocolate.
FYI: Unfortunately the Hop on Hop off bus was not really effective because the traffic is so bad in Mexico City that you can't get off and see more than one or two attractions. (Not the hotel's fault, just extra information.)

2026-08-20 via Nuitee
M
Maely extended_group gt
7
Lo recomendaría
Pros:

El desayuno bastante completo, la ubicación del hotel excelente

Cons:

Fue incomodo ver Filtración de agua en la habitación. Afortunadamente el hotel lo resolvió cambiando mi habitación.

2026-08-20 via Nuitee
D
De Luna solo_traveller mx
10
Gracias por las atenciones en mi estancia
Pros:

Atención al ingreso y en general en todo momento

Cons:

Nada

2026-08-19 via Nuitee
C
Claudia Lillian solo_traveller mx
10
DE NEGOCIOS
2026-08-18 via Nuitee
F
FEDERACION DE TRABAJADORES DEL ESTADO DE SAN LUIS POTOSI extended_group mx
10
2026-08-17 via Nuitee
D
De Luna solo_traveller mx
10
Pros:

Atención

Cons:

Nada

2026-08-17 via Nuitee
I
Israel couple mx
1
2026-08-14 via Nuitee