Sevilla Palace

Hotels
8.6 (3312 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3312 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
K
Kato • solo_traveller • mx
7
Deberían bajar los precios
Pros:

La ubicación

Cons:

Nada que ver con un cuatro estrellas, no sacaron la basura, el olor en la habitación era de viejo, guardado, feo, demasiados espejos, todo tiene costo extra, nunca sirvió el Internet

2026-05-30 • via Nuitee
F
Francisco • extended_group • mx
9
Pros:

la piscina demasiado agradable aun con el frio del ambiente tenia buena temperatura

2026-05-29 • via Nuitee
R
roberto azael • couple • mx
8
2026-05-28 • via Nuitee
C
Cesar • couple • mx
8
Good option
2026-05-26 • via Nuitee
M
mayra • solo_traveller • mx
8
Mas limpieza
Pros:

Laa instalaciónes

Cons:

La limpieza de la habitación, mucho que desear

2026-05-26 • via Nuitee
J
Jorge Guadalupe • solo_traveller • mx
10
Pros:

Servicio y personal muy amable

Cons:

Nada, todo muy bien

2026-05-26 • via Nuitee
J
Jeff • couple • us
9
2026-05-25 • via Nuitee
F
Flores • family_with_children • mx
10
2026-05-24 • via Nuitee
J
Julio • solo_traveller • mx
1
2026-05-24 • via Nuitee
M
Mimee Silva • solo_traveller • mx
10
Pros:

La comodidad de la cama, la ubicación. Es la segunda vez que me hospedo ahí y siempre es un gusto volver!

2026-05-23 • via Nuitee
J
Juan Uriel • solo_traveller • mx
10
Cons:

Se me quedo mi ine y dijeron que no se ha ia quedado!

2026-05-23 • via Nuitee
B
Blanca O • couple • us
10
Súper ubicación
Pros:

Atención rápida De todo el personal

Cons:

Todo estuvo súper nada negativo

2026-05-23 • via Nuitee
I
Ingrid • couple • mx
8
2026-05-22 • via Nuitee
B
Bernal • solo_traveller • mx
7
Ya me estoy convirtiendo en cliente frecuente de este hotel
Pros:

Ame la alberca y la atención del personal

Cons:

Las habitaciones ya necesitan mantenimiento, ya que se ven muy descuidado y tenían muchos imperfectos

2026-05-22 • via Nuitee
N
Nicolas • family_with_children • mx
10
2026-05-22 • via Nuitee
M
Marco • couple • mx
9
2026-05-21 • via Nuitee
M
MARIA MARCELA • family_with_children • mx
10
muy confortable
Pros:

La cama y las almohadas

Cons:

Lo unico que no me gusto es que en la cena pedimos una arrachera y no estaba blandita, estaba un poco dura y resortuda

2026-05-21 • via Nuitee
M
Madeline • family_with_children • cl
2
Do not stay here.
Pros:

It was not included, this place is a rip off

Cons:

Everything. At least lower the price. We chose a “fancy” place for a luxury stay and it was terrible in every way.

2026-05-21 • via Nuitee
G
Gary • family_with_children • gb
8
A great compromise of value / location / scale & facilities, but dont expect plushness
Pros:

Good location - walkable to centre, helpful friendly staff, comfortable and clean large room, pool to get some kids energy out, eating options in area.

Cons:

Whilst clean, place could do with a bit of facelift. As with most of the city, traffic can be bit manic nearby and at front. Ideally needed an easy quick bite to eat one day, but restaurant seemed a poor, slightly expensive selection with little atmosphere, so we skipped and forced ourselves out (it might be fantastic, but needs more draw to entice people in).

2026-05-20 • via Nuitee
B
Berth • solo_traveller • mx
10
Pros:

Ubicación y hospitalidad

2026-05-19 • via Nuitee