Sevilla Palace

Hotels
8.6 (3239 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3239 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
9
9fec238601fb707a00b13ee83f58efbb • solo_traveller • mx
10
2026-04-18 • via Nuitee
A
a4a63371097571d352db1f24636f4336 • solo_traveller • mx
10
2026-04-18 • via Nuitee
E
efb4a82005cc71e2ccc39cfec5eafc3f • solo_traveller • it
6
2026-04-17 • via Nuitee
5
594d826ce718730b4e844f8bbfbc58ab • solo_traveller • mx
10
Cliente frecuente a gusto con el estándar y los recomiendo!
Pros:

. La ubicación de este lugar es excelente y ya van varias veces que me quedo aquí por lo mismo, el lugar es limpio y agradable

Cons:

El staff del restaurante fue un poco grosero pero los demás excelente

2026-04-17 • via Nuitee
4
4434c724d98c7112907e11d79c4a582c • family_with_children • us
10
Pros:

Me encanta 😊 siempre me hospedó ahí cuando voy ala Ciudad de México 🇲🇽

2026-04-16 • via Nuitee
O
O8135NVcrisr • Business
2
No vayan
Pros:

Tratan horrible a su personal

2026-04-14 • via Tripadvisor
3
3440f77f4e5f73919f061d417cc47435 • solo_traveller • mx
9
Buen relación precio calidad y excelente ubicación
Pros:

La ubicación y la limpieza del hotel

Cons:

La caja fuerte de la habitación no funcionaba y no fue posible resguardar nuestras pertenecías de valor

2026-04-14 • via Nuitee
5
5253bfddef7b72f09450be22ef650047 • family_with_children • mx
10
Pros:

Todo

2026-04-14 • via Nuitee
9
9e56bf18b1e1707aa63bbada153ef09c • family_with_children • mx
8
Ubicación ideal
Pros:

la piscina climatizada en el rooftop.

Cons:

las camas y almoadas

2026-04-14 • via Nuitee
9
90fc8c04f25570f7f187a097fe239667 • solo_traveller • mx
9
Pros:

La alberca tenía buena temperatura, por eso quisimos este alojamiento

Cons:

La alfombra de todo el cuarto estaba mojada. Y el servicio de café sugiero que sea gratis, realmente no es mucha inversión .

2026-04-14 • via Nuitee
N
N3601KAcarlosa • Business
10
A GREAT PLACE TO STAY IN MEXICO CITY
Pros:

Everything excellent. The location, the hospitality, the room, the Room Service.

2026-04-13 • via Tripadvisor
E
ee3634c1392d72580ae5a1a1aa4d34f5 • couple • mx
10
2026-04-13 • via Nuitee
M
Miranda • family_with_children • mx
10
2026-04-08 • via Nuitee
E
Emma Cecilia • couple • es
8
2026-04-07 • via Nuitee
P
Paula Elena • extended_group • mx
9
Cómodo, pero pudo ser mejor la atención.
Pros:

La ubicación es sumamente cómoda para moverte a dónde desees en la ciudad.

Cons:

El personal de recepción es amable, sin embargo algunos botones y meseros en el restaurante son poco empáticos y serios. No nos hicieron sentir cómodos, tal vez no eramos lo que esperaban recibir.

2026-04-07 • via Nuitee
M
Miguel • family_with_children • es
8
2026-04-05 • via Nuitee
E
Elliot 17 • family_with_children • us
8
Pros:

Bed its ok
Good location

Cons:

The iron dosen't work
The hot water take to long to come out
The tv service break up to many times
One of elevator dosen't work well
The toilet its to loud , you can hear from the next room

2026-03-31 • via Nuitee
M
marco • family_with_children • mx
7
Bueno pero debe avisar alguien que no funciona la alberca
Pros:

Me gusto la ubicación, la limpieza y la atención, que mis hijos pese a todo les gustó mucho

Cons:

No avisan que la alberca no funciona que era la. Razón por la que escogimos, el jacuzzi nunca funcionó.

2026-03-31 • via Nuitee
E
Enrique • family_with_children • mx
8
2026-03-30 • via Nuitee
M
Mariana Beatriz • solo_traveller • mx
10
Hermoso y cómodo
Pros:

Me encantó la habitación, muy cómoda y tranquila

Cons:

Los precios del bar son muy elevados respecto a la calidad y cantidad

2026-03-29 • via Nuitee