Sevilla Palace

Hotels
8.6 (3192 reviews)
Paseo de la Reforma Avenida 105 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.93
Some complaints regarding the overall cleanliness and condition of the facilities, particularly with the cleanliness of bathrooms.
Service
9.4
Generally positive feedback about service, with some isolated instances of slow response times.
Location
9.44
The location is highly praised for its accessibility to tourist attractions and connectivity.
Room Quality
8.39
Rooms are described as spacious and cozy but some guests reported minor issues.
Amenities
8.42
Amenities are decent, with a nice pool, but some guests suggested improvements.
Value for Money
7.88
Perceived as expensive with some guests feeling the price didn't match the experience.
Food and Beverage
8.43
No specific comments about food quality or service, but the available options are generally considered acceptable.
Overall Experience
8.9
Overall positive experience with some noted improvements, guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:59

Property Description

Centrally Located in Mexico City's Zona Rosa Area

Just a few steps away from Mexico City's vibrant Zona Rosa area, Sevilla Palace offers a convenient and lively setting for your stay.

Modern Amenities and Dining Options

Enjoy a comfortable stay with amenities like wireless internet, in-room movies, and 24-hour room service. Indulge in culinary delights at Restaurant Leplanto or Los Naranjos, offering a diverse dining experience.

Convenient Access to Financial District and Cultural Attractions

Located in the heart of the financial district, Sevilla Palace provides easy access to museums, shopping centers, theaters, and the international airport, ensuring a seamless travel experience.

Experience the best of Mexico City at Sevilla Palace - book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bookings of 10 or more bookings will be considered a group booking and alternate policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3192 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
C
Carlos • couple • mx
1
Cons:

La alberca y el jacuzzi del nivel superior No estaba disponible, no nos hospedamos, considero que esa es su principal atracción y no tenerla disponible es ilógico

2026-03-05 • via Nuitee
A
Alberto • family_with_children • mx
9
Pros:

Ubicacion

Cons:

Podrían mejorar un poco la comodidad de los colchones

2026-03-04 • via Nuitee
A
Alberto • family_with_children • mx
10
2026-03-04 • via Nuitee
A
Aurorarram • family_with_children • mx
10
Muy buena opción en Reforma
Pros:

Un hotel con una ubicación excelente, su habitación es cómoda y limpia. La recepción fue excelente y todo su personal muy amable.

Cons:

Que la alberca no estaba funcionando

2026-03-03 • via Nuitee
R
Rosario Viridiana • family_with_children • mx
10
Pros:

Todo me gusta

Cons:

Es perfecto 👌 todo

2026-03-02 • via Nuitee
H
Harry • couple • us
7
2026-03-01 • via Nuitee
R
Rob • family_with_children • gb
3
Cons:

Pool was shut. Bedroom was cold, run down and bed was uncomfortable.

2026-02-28 • via Nuitee
A
Alberto • family_with_children • es
8
Pros:

La ubicación en pleno centro de la ciudad. Las habitaciones eran grandes y las camas cómodas. La pequeña alberca y el gimnasio se agradecen.

Cons:

Todas las instalaciones estaban un poco desactualizadas y se notaba el paso del tiempo.

2026-02-26 • via Nuitee
P
Pierre • family_with_children • fr
9
Hôtel bien situé et une piscine bien agréable.
Pros:

La piscine

2026-02-25 • via Nuitee
S
Salim • couple • fr
9
2026-02-25 • via Nuitee
M
Manuel • family_with_children • es
1
Pros:

nada

2026-02-24 • via Nuitee
N
Natalie • family_with_children • us
10
2026-02-23 • via Nuitee
S
Sandra Deyanira • solo_traveller • mx
10
excelente
2026-02-23 • via Nuitee
C
Cristian • couple • cl
9
Agradable
Pros:

Confortabilidad

Cons:

No había frigobar, no tenía acondicionador de pelo!

2026-02-22 • via Nuitee
A
Alejandro • family_with_children • mx
10
Pros:

Ubicación y costo

Cons:

No funcionaba la calefacción y no tenía frigobar

2026-02-22 • via Nuitee
L
LAURA PATRICIA • family_with_children • mx
8
Excelente ubicación y encontramos buena promoción de precio, sin duda volveremos
Pros:

La ubicación es buena y buen tamaña de habitaciones.

Cons:

No , nos dejaron cobijas suficientes en el armario y pasamos frío , tuvimos que solicitarlas dicen que olvidaron colocarlas.

2026-02-11 • via Nuitee
M
Monserrat • family_with_children • cr
10
Pros:

Atención y ubicación perfectos

Cons:

Tal vez limpieza más minuciosa en baños

2026-02-10 • via Nuitee
N
Nancy • couple • co
1
Pros:

Nada

Cons:

La habitación olía pésimo

2026-02-09 • via Nuitee
C
Carol Adriana • family_with_children • mx
9
Pros:

La ubicación

Cons:

En general todo bien

2026-02-08 • via Nuitee
F
francisco javier • couple • mx
9
Pros:

El personal muy amable

Cons:

Que la calefacción no funciona

2026-02-08 • via Nuitee